How to Stop VAS Unauthorized/illegal VAS Activation
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Recently ported to VI & they deducted VAS today.
Have no idea how to stop these.
pls guide.
TIA.
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They informed multiple times that the services are blacklisted, but every now and then I see some random deductions. Since the SIM card is seconday, these deductions go unnoticed.
So to beat this, I resend the email to their care citing random deductions etc shit without mentioning the deduction details. They will either respond saying the account is clean or mentioning the deails of deductions and refund. I send this email randomly ( every 1-2 months) without bothering about if there is a deduction or not.
These days I’m not noticing any deductions, looks like they did block the services. Anyhow moving to BSNL in a week or so.
Best way ::
Connect with them in twitter stating VAS activation and upload the screenshot of deducted money.
They will log a complaint regarding the issue and refund the money as one time gesture.
After few minutes you will receive a call from VI executive.
Ask them for activating complete/full DND on your number.
Track the complaint and refund request status on VI app.
Note :: In every 6 months this DND request is auto cancel and you have to again connect for new DND.
Just complain here , write sternly
https://www.myvi.in/help-support/appellate-auth...
Even after Full dnd they will deduct bal sneakily via VAS
Dont keep more than 15 Rs in main bal
@rajrocks If you are talking about Vi then Call 198 as other dimer told. Ask them to activate VAS Blacklist and blacklist all 3 types of services. They normally blacklist two types and operator based remains active. So pressurize them to de-activate all 3 kind. They will try to manipulate by saying you wont be able to use Caller Tune services. Tell them I don’t need it. You will receive 3 SMS confirming the same and you can check in Vi App service request. After 180 days they Whitelist all services. So call again.
P.S- I have 8 Vi sims and having 100+ balance in all. No deduction in last many months. I keep the date of VAS blacklist in Excel sheet. Normally after 90 days they can’t track the request.
ty bro.
list of 3 types of services? can u list all 3 pls.
Call customer care and ask them to blacklist vas service on your number.
Can you check this folks, if this is one way https://www.desidime.com/discussions/how-to-stop-vas-unauthorized-illegal-vas-activation?f=1&page=1#post_8144594?
@igen @andromeda @homedimer @Scorpion @mastervijay
@andromeda @LIMBO i recall one of guys blacklisted ur no for VAS. pls guide.