How to track a transaction using Transaction Number

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Deal Subedar

i am running a AEPS Service Named fino Payment Bank… on 23th jan a person came to withdrawl 1500 inr from allahabad bank …. after two failed transaction i said him you can withdraw after some time…. he went to another aeps service provider and after some time he back to me saying his money credit in my account.. i rechecked and told him to talk with his bank manager… but bank manager just said ask your money where you use aeps,….

and even i dnt know how many aeps service provider he tried…

any body like to help me trace a transaction using reference no.