How to upgrade to Imperia HDFC

A.M.A.Z.O wrote:

Hi Dimers,

I am HDFC Preferred account holder. I want to upgrade to Imperia. What can I do to make the bank give me that offer. I have lots of relationship with the bank like 10 year old salary account, 9 year old CC recently upgraded to Regalia from Regalia first, Home loan of a substantial amount, various closed personal loans earlier etc. Any help is much appreciated. Thank you.

Contact your rm

contacting rm will surely not work as your rm is rm for preferred customers and he will not want his client to upgrade(he will loose one client from his management)

if you need then contact branch manager or email hdfc

My family group accounts got upgraded from preferred to imperia at beginning of this month.

My RM is same as before because our branch doesn’t have dedicated RM for imperia customers

We got imperia because we met the conditions ( fixed deposits)

What’s the benefit of upgrading?

yolodime wrote:

What’s the benefit of upgrading?

Min balance need not be maintained for a year after which they will downgrade.
If u r almost eligible for premium card but for some reason rejected Imperia upgrade can help u.

yolodime wrote:

What’s the benefit of upgrading?

Free locker

Quick solutions/ revert from customer care.

Easy upgrade to premium credit cards

micke wrote:
Free locker Quick solutions/ revert from customer care. Easy upgrade to premium credit cards

Quick solutions/ revert from customer care. Not true, they have not reverted to email even after 4 days CC says for everything talk to RM, they just give RM ph num, or if u insist they say RM will call u in 24-48 hrs. COVID excuse 100 times repeated. Easy upgrade to premium credit cards Not easy now, u need to maintain that Imperia min bal of Rs10lacs for >6months after which they would consider for upgrade without income eligibility(even for regalia) - reply from RM, he was not even ready for DCB/Infinia for 10lacs FD It seems they are not in need of funds anymore. RM is least bothered except that he paid a visit to our home, for Term insurance plans probably as he was all the time dancing on insurance plans. *could be RM or location specific, I hope things may change next year

caks2006407 wrote:

Quick solutions/ revert from customer care.
Not true, they have not reverted to email even after 4 days
CC says for everything talk to RM, they just give RM ph num, or if u insist they say RM will call u in 24-48 hrs. COVID excuse 100 times repeated.

Easy upgrade to premium credit cards
Not easy now, u need to maintain that Imperia min bal of Rs10lacs for >6months after which they would consider for upgrade without income eligibility(even for regalia) – reply from RM, he was not even ready for DCB/Infinia for 10lacs FD
It seems they are not in need of funds anymore. RM is least bothered except that he paid a visit to our home, for Term insurance plans probably as he was all the time dancing on insurance plans.
*could be RM or location specific, I hope things may change next year

Agreed. I do not find any difference in services after upgrade. My Diners black cashback queries are pending for over 2 months and not resolved yet. The only benefit I find is that wait time to connect to phone customer service is lesser.

caks2006407 wrote:

Quick solutions/ revert from customer care.
Not true, they have not reverted to email even after 4 days
CC says for everything talk to RM, they just give RM ph num, or if u insist they say RM will call u in 24-48 hrs. COVID excuse 100 times repeated.

Easy upgrade to premium credit cards
Not easy now, u need to maintain that Imperia min bal of Rs10lacs for >6months after which they would consider for upgrade without income eligibility(even for regalia) – reply from RM, he was not even ready for DCB/Infinia for 10lacs FD
It seems they are not in need of funds anymore. RM is least bothered except that he paid a visit to our home, for Term insurance plans probably as he was all the time dancing on insurance plans.
*could be RM or location specific, I hope things may change next year

I suppose you are correct. I just wrote on the basis of what i expected in future.

My RM is good though or i know how to get him to do the work. Whenever there is an issue, I visit him and i ask him to write an email (raise a query) in front of me. Then the issue gets resolved within 1-3 days.

My RM always asks me for term insurance and i always use the best slang words for him as compliments

Regarding DCB/Infinia CC …I have received only positive response for getting these cards against FD’s

I have applied for imperia. Meet criteria.
But since 1 week not yet update. Don’t know How long it will take.

gopalpatel2000 wrote:
I have applied for imperia. Meet criteria. But since 1 week not yet update. Don't know How long it will take.

is it done now brother? how much in total time did it take to upgrade if its done now

What if I get upgraded to imperia but couldn't maintain monthly avg balance.

sher.e.sharat485 wrote:

What if I get upgraded to imperia but couldn't maintain monthly avg balance.

No charges even if u r MAQ is zero