Hows your experience with HDFC credit card transaction dispute resolution
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Guys… Please tell your experience with HDFC/any bank credit card dispute resolution process and experience.
I recently raised dispute with HDFC and waiting for the resolution from them for couple of transactions with Flipkart where transactions failed but amount got charged and came in bill as well ..no cost emi also trigged for 3 month emi option which I selected during transaction !
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Worst credit card… They don’t do what they say. Close it asap
I guess this is your situation.
Flipkart says payment not received, so order is not successful. And HDFC says flipkart has successfully claimed the amount?
The whole process took about 2 weeks time with daily calling flipkart cc and giving my peace.
Exactly same process with Amazon Pay ICICI Bank credit card. I paid 685 rs for gas cylinder on Indane website and payment failed. I got the email that I will receive the refund in 7 days which I didn’t get.
So I called Indane and they said they didn’t receive the payment. I again raised a support ticket and got the same reply. So I took that info to ICICI bank and raised a dispute. They asked me support ticket number too to add it in the dispute description. And they gave me temporary credit of 685 rs. Indane fixed the issue this time and refunded the money. Took nearly 10-12 days in the whole process.
Offtopic :what’s the force closure charge for emi
Not so pleasant experience