I Rejected Courier From AliExpress. Will I get Refund?
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A month ago I purchased xiomi smart watch for around 3800. 10 days ago, the IndiaPost post man has asked me to pay 3300 as customs so I rejected the courier and asked him to take it back. AliExpress says the “order will be closed in three days.”
Should I raise the dispute and tell the seller the “truth” as to what happened, or will I get the refund automatically after 3 days? I don’t see any tracking info there. I’ve also paid for “buyer protection” if that helps. Will I get the refund for “rejection”? What are the chances of me not getting the refund at all?
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Should I tell them the truth about me rejecting the courier because of customs or just ask for refund because “I did not received the product yet?”
For refund first it should get back to seller which i highly doubt after reading IP hands 
If IndiaPost / Customs Dept. not send it back to china, I guess I’m screwed? I thought “buyer’s protection” would protect me..
Buying something from abroad
Always told seller mark the item as gift
And always show value less than 20$
Otherwise you will always face customs issues
Bro, just raise the dispute as early as possible, that step makes sure your money is safe. While raising dispute select option custom is holding the package and in comments section mention actual reason that the custom duty is high its sellers mistake he declared very high price or say very low price which is not actual price. Then in messages ask the seller to repay custom duty if he agrees then well and good if he isn’t let the AliExpress took decision.
Indian post never send parcel back, you will never get refund automatically. So visit your nearest post office and pay custom duties and took parcel. Use wise words while registering dispute. Took photographs of shipping label, actual parcel label, invoice if any and most importantly custom receipt, those will act as evidences while opening dispute
I told the post man to send it back. That is 10 or 15 days ago. I doubt they still have the product holding in my local post office.
So there is no hope? I can’t kiss a good bye to 4K. That is way too much money to loose..
Then just visit post office, take pics of your parcel and custom receipts and open the dispute. Ask postman to keep parcel …tell them you will take it within 4-5 days….
It was trackable before. The status was “Held by customs.” That is the last status I’ve seen. IndiaPost tracking is nowhere to be found. I don’t even know their tracking ID.
you can either raise a dispute stating product still not delivered or ask seller to extend the Buyer protection !!. you can also send seller request.
once the period is over you have no chance of any refund
Indian custom 
So I should not tell the seller about this whole Customs and rejection thing?
You could’ve sent back the product for customs reevaluation
Bro to the best of my knowledge. You have two options Either tell the truth to the seller and else you have to be selfish.but on the prioirty you should raise the dispute with full refund.
Firstly just like someone above told that raise the dispute,tell the seller everything blame him to declaring exact value for your stuff and let Ali express decide.I believe to save the Indian custom fee is not the motto of the Ali express..no where mentioned in thier T&C.I’m 100% sure Aliexpress management is value customers more than seller.I have some experiences with Aliexpress and they really value customers..but it’s assumption that they will give your refund.. On the other hand As you said if the final status is “Held by customs” then you not need to worry just raise the dispute with full refund….and ask seller that till now it’s with the custom..I’m sure you have not tag it as the gift. Also if you want that stuff. ..make/give your first offer that send me new item and tag it as gift.
If I tell him I rejected the parcel, Am I still eligible for refund if the package goes missing on its way back?
What was Shipping Method Ordinary Post Or Registered Post?
I’m not sure. But I remember paying extra for “trackable shipment” and also paid extra for Buyer Protection.
Don’t tell aliexpress that you rejected due to custom charges, tell them that you have not received the parcel and the courier status showing false
I had ordered 2 sjcam batteries. It was registered parcel, but no tracking info once it left customs. First time facing this issue.
Product was of 1600rs. Dont think ill get it now.
Date Time Country Location Event Type Mail Category Next Office Extra Information
19/09/2018 16:46:38 India CHENNAI FOREIGN POST OFFICE Transfer from office of exchange (Inb) Air BANGALORE SUB FGN POST
19/09/2018 15:19:30 India CHENNAI (MADARS) AIR Receive item at office of exchange (Inb) Air CHENNAI AIRPORT SORTING OFFICE
18/09/2018 05:40:00 Singapore SINGAPORE S05 Send item abroad (EDI-received) Air CHENNAI AIRPORT SORTING OFFICE
17/09/2018 10:37:00 Singapore SINGAPORE S05 Insert item into bag (Otb) Air CHENNAI AIRPORT SORTING OFFICE
Had the same issue recently while buying a router from aliexpress. custom duty was charged which was not worth paying rejected the parcel. opened a dispute mentioning the same clearly and humbly. seller rejected for full refund. aliexpress stepped in to mediate dispute. got full refund around $31. actually got more than what i paid for due to rupee downfall 
Hi.. i ordered a xiaomi mobile for 24700 and faced similar situation of 10k custom charges. I was in dilemma whether to refuse and return the product or pay the customs since i was not sure if the product will be returned to the seller. After contacting the seller he was ready to refund if he gets back the product. The postmaster also suggested to pay the customs since there are chances for the returned goods to get stuck at customs office. I then raised a dispute for the product in aliexpress mentioning i was charged more customs. Aliexpress inquired about the returned product at their end and they asked to bear the return shipping charges since we are returning the product for buyer reasons. Once i agreed they processed to refund. Today i got the balance 24000 which is fine else i would have ended up paying 10k for customs. i could see that the returned product is still with customs from tracking but got the refund. I inquired with India post they told that at customs they’ll do bulk cancellation for the returned products and they defintely return to the seller.
Why does indian customs do this?
Just set an arbitrary customs value. They dont do that like if its from amazon.us.. I also got customs for 10,000 for some books and cd’s that I myself sent.. Worth like less than 500.. I mean they were burnt cd’s of some weddings and a camera manual.. Nothing else.. I was already pissed off at the $25 postage charges.. But the manual was like 200 pages and heavy.. Mostly japanese/korean/chinese and 10 other languages..
They did this when I bought some PC cards with me as well. They wanted like $100 per card.. I told them I paid less than $5 to buy those cards and like all 20 of them cost like $100 and they wanted like $2000 in customs.. And left like 10 of them with them. But did not use the same airport to leave so left it. Wasted 3 hours there..
I noticed like bangod now charges customs clearence charges with your buys now.. Same as amazon.us.. Its actually better since its declared and courier clears the shipment themselevs..
My return parcel for club factory got rejected so they declined the refund and asked to apply for arbitration if i want to..so if i don’t apply for arbitration will they send back the product to me again?
your item will be auctioned at dirt cheap prices to the friends of post master or customs officials. it will never be returned because you have not paid any return postage.
I highly recommend you to raise dispute asap asking full refund. I don’t think you would get refund automatically.