Icici Amazon Credit Card asking to re-upload documents again and again

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RockyBond

#DocumentNotClear

This is the third time Icici is saying documents not clear.

Uploaded latest, clear pdf of ITR and Computation of Income.

Saw many users face this but found no resolve. Customer care is saying upload again and again.

Please anyone can help. What is that they want???

https://cdn0.desidime.com/attachments/photos/757443/medium/IMG_20220406_204528.jpg?1649258668

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Call customer care & ask for manual pickup of hard copy of documents else it may take weeks/months for this system error to get resolved if it doesn’t automatically go away in next few days.

Deal Captain Deal Captain
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Call customer care 18001020123 or contact on twitter.

Earlier I faced problem with video kyc. They cancelled the application and I applied again. My card got approved without any income documents last week. I had no prior relation with ICICI

Budding Star Budding Star
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7H4NO5 wrote:

Call customer care 18001020123 or contact on twitter.

Earlier I faced problem with video kyc. They cancelled the application and I applied again. My card got approved without any income documents last week. I had no prior relation with ICICI

After cancellation how much time gap of second application?

Deal Captain Deal Captain
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RockyBond wrote:

After cancellation how much time gap of second application?

20 days. I think there is no waiting period if application is cancelled. In case of rejection, need to wait 6 months.

Budding Star Budding Star
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7H4NO5 wrote:

20 days. I think there is no waiting period if application is cancelled. In case of rejection, need to wait 6 months.

But cibil enquiry 2 times right?

Deal Captain Deal Captain
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RockyBond wrote:

But cibil enquiry 2 times right?

Yes. As soon as you submit application, there will be enquiry.

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