ICICI Amazon pay service support email ID needed

53°
Deal Captain
raghupro

Hi guys,

There has been a discrepancy in terms of reward points credited for the last statement of my ICICI Amazon Pay card. I raised a review request by calling their customer care but honestly the process seems to be quite tedious.

Is there any email ID by which I can raise a complaint and follow up regarding the same?

Thanks in advance!

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Deal Cadet Deal Cadet
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Hey bro…as u have already complained to cc and they failed to solve issue…i would suggest you to file level 1 complaint here..otherwise if u mail them they they might keep repeating nonsense replies…here you will get a reply in 2 -3 business day

https://www.icicibank.com/complaints/complaint....

Deal Captain Deal Captain
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beingsimple wrote:

Hey bro…as u have already complained to cc and they failed to solve issue…i would suggest you to file level 1 complaint here..otherwise if u mail them they they might keep repeating nonsense replies…here you will get a reply in 2 -3 business day

https://www.icicibank.com/complaints/complaint....

Sounds good bro, thanks for the details. When I called today they requested me to wait for 5 more business days. Shall wait and then escalate as you suggested.

Deal Cadet Deal Cadet
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they adjusted reward point for amazon gv purchase to 3%, last month statement 5% credited.
Now they are detected all the gv orders, and adjusted extra 2% from current month reward points.

Pro Entertainer Pro Entertainer
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Amazon tivereta se apna mahatv khota ja raha hai dimers ki nazaron mein… evil toungueout

Deal Subedar Deal Subedar
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AnJo wrote:

they adjusted reward point for amazon gv purchase to 3%, last month statement 5% credited.
Now they are detected all the gv orders, and adjusted extra 2% from current month reward points.

Right i was too informed rhe same

Deal Captain Deal Captain
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AnJo wrote:

they adjusted reward point for amazon gv purchase to 3%, last month statement 5% credited.
Now they are detected all the gv orders, and adjusted extra 2% from current month reward points.

Haven’t purchased even a single gift card in that period. Most transactions were for product purchases only.

Shopping Friend Shopping Friend
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18001020123(toll free) – did you try this?

Deal Captain Deal Captain
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jaybro wrote:

18001020123(toll free) – did you try this?

Yes. Been talking to them on that number

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