ICICI Apay Application Error (Need Quick Help)

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Last Comment 2022-10-28

2022-10-14

Need quick help. ICICI and Amazon are clueless.

I hold savings and CC with ICICI.

On the application page it shows error "Name is incorrect please update in liability account and reapply". No idea what this means.

P.S- Bank/Amazon everywhere name (including spelling) phone email everything are same.

Please tell if you've an idea about this.

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https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8767962

P_A_N_K_A_J

2022-10-14

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🧐 new issue

https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8770586

varunsahni00354

2022-10-15

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I am also gettings ame issue, it says:
'Name is incorrect please update in liability account and re-apply' but all my details are correct and also I have an acocunt with ICICI with same details

https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8771933

GrabDeal

2022-10-16

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varunsahni00354 wrote:
I am also gettings ame issue, it says:
'Name is incorrect please update in liability account and re-apply' but all my details are correct and also I have an acocunt with ICICI with same details

Yeah. Did a quick search on Twitter and found out many people facing the same error. But Amazon and ICICI both happily ignoring.

https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8793031

rachelgomez161999456

2022-10-27

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Found the root cause. It's a false positive detection of the bank app. However, they need more time to fix it, as ICICI app is not the only one that gets affected for many of them use the same RASP sulution, and they need time for the users to upgrade the bank Apps.

Greeting,

Rachel Gomez

https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8794381

GrabDeal

2022-10-28

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rachelgomez161999456 wrote:
Found the root cause. It's a false positive detection of the bank app. However, they need more time to fix it, as ICICI app is not the only one that gets affected for many of them use the same RASP sulution, and they need time for the users to upgrade the bank Apps.

Greeting,

Rachel Gomez

They have fixed it. Tried once again after few days and it was working as it should.

https://www.desidime.com/discussions/icici-apay-application-error-need-quick-help?page=1#post_8794384

MrKool_JJ

2022-10-28

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rachelgomez161999456 wrote:
Found the root cause. It's a false positive detection of the bank app. However, they need more time to fix it, as ICICI app is not the only one that gets affected for many of them use the same RASP sulution, and they need time for the users to upgrade the bank Apps.

Greeting,

Rachel Gomez

For a sec, i thought ICICI rep just responded toungueout