ICICI Bank Transaction Modification

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Deal Newbie
JNL

Hi guys i need some suggestion actually i am facing lot of issues with ICICI Bank and want a suggestion

NOTE : i wont be posting any videos/screenshots here due to privacy issues but i have all the proofs

So it started with the passbook entry almost 6 months have passed i have passbook printing error (its showing couple of extra zeros at the end 😛) i tried getting it rectified 6 months have passed they are not providing alternate passbook just sending email statement and statement prints

then second issue started is i was unable to request email statement as well because it showed no email registered but when i went in profile it was registered

then all of a sudden i started noticing hefty big issues i did a imps txn of 3 lac and ammount deducted was 300017.70 i was like fine imps charges it is next morning it got updated to 300000 and similarly same for 1 lac as well now i am worried that how can a txn amount be modified (Isnt it illegal)

then i noticed a change in fd maturity amount as well so when i booked the fd i received fd maturity ammount but it keeps on reducing every time i checked it so i cross checked one of the closed fixed deposit and noticed the interest certificate interest after tds deduction is not matching with net received ammount there is a different but if icici is reporting rbi about the interest as lets suppose 10k and 1k tds then i should get 9k interest right but i am getting about small deviations in that

later i talked to manager and its been about 2 months i raised a complaint to pno no help there

PS i am concerned about the account balance since i noticed this issue before and thought it was just a fluke and i did a mistake since i was checking all of that after 1 year but now i immediately checked and noticed this txn modification so i am cencerned about it

Thanks in Advance for your Suggestions

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then all of a sudden i started noticing hefty big issues i did a imps txn of 3 lac and ammount deducted was 300017.70 i was like fine imps charges it is next morning it got updated to 300000 and similarly same for 1 lac as well now i am worried that how can a txn amount be modified (Isnt it illegal)

This thing generally happens on 1st april of every year with ICICI. It might be just a tech glitch, don't worry about it. I don't think it's illegal, but not sure. They should actually refund the charges instead of mutating the original transaction (Lack of transparency).

For rest of the things, you can complaint to RBI. 

Deal Newbie Deal Newbie
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actually i am bit worried because the txn got modified lets say suppose you got 10 lac in your bank and next day they modify to 10 rs how will u justify it also not only this i configured the limit for 50k in netbanking how the 3 lac txn went through that too with the new beneficiary isnt it suppose to cooldown for 24 h for huge transfers 

PS : Cant do much slowly can move out of bank but just need some suggestions how can i save the money and keep a record of whats in my account cant do shit till 2028 anyways.
Deal Subedar Deal Subedar
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They did mention on automated call that if a TXN done on weekend and any extra charges been charged will be levied off next working day but I know it's worst bank in my experience

Deal Newbie Deal Newbie
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Agree that its the worst bank but about the txn charges refund it should have been a additional txn right thats what the refund is about you never mutate the txn lets say you transacted for 100 rs by upi it got debited and some reason it failed so credited back so they show 2 entries right not that they remove the existence of it or lets say you buy amazon products of 10k and 2k got refunded so they dont mutate it to 8k they do a additional credit for 2k thats how its suppose to be. currently i cant divert all funds and operation in a jiffy lot of hassles currently keeping a tap on it.
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