ICICI Credit Card Over due Interest Charges almost 10%+

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Post Tycoon
Siva1Bopparaju
I had to pay 49750 before june 12 due Date to my amazon pay icici credit card
By Mistake i paid 10000 to Amazon pay icici card and 39750 to make my trip icici card on june 12.
On june 25 i was charged almost 4648rs interest charges and 837 gst.
I know its my bad day of paying all amount but different card but how they charged 4648rs and gst
In terms and conditions onlu 3.8% charges as Intrest fee but its alomst 10%+
Please guide me to know how this charfes are charged and how to go with customer care
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Deal Cadet Deal Cadet
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Interest charged from date of transaction not from statement date. Charges for approx. 2 months

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Deal Cadet Deal Cadet
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Have you reached out to customer care on this, I did the same once with amex, accidentally paying my bill for membership rewards cards to travel card, however amex customer care was understanding & they reverted back all charges and adjusted the dues on reaching out to them.

Post Tycoon Post Tycoon
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Reached customer care and asked 3 times but they are not doing anything ☹️☹️

Deal Cadet Deal Cadet
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Interest charged from date of transaction not from statement date. Charges for approx. 2 months

Helpful Helpful
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Do u have shared  limit?

Post Tycoon Post Tycoon
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No different limit

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Brand Enthusiast Brand Enthusiast
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There are two parts

1. Interest payment

2. Wrong payment to different card

Call customer care tell them this mistake and it’s first time. They refund the additional payment to otiginal source of payment. Also tell them to waive off penalty and interest and wanted to make full payment. They will ask you to call back after refund and payment to right card. Still it will show interest amount even after payment. Don’t worry. After payment reflects call them again and 95% cases they waive off.

Once point 2 is sorted out you can sit back recalculate your interest looking at your statement which illustrates how interest is calculated.

Post Tycoon Post Tycoon
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Called to customer care and told the story they reverted back money to my actual card buy they are not waive off my transaction charges asked 3 times they said our system is not allowing

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