ICICI Credit Card Overlimit Charges on Adjusting Credit Limit
@guest_999 @Bk100 @BlueFlash @kukdookoo - Please tag others.
Came across the following regarding ICICI credit cards. Thought of sharing, as it was typed:
"CC overlimit fees- though I did not cross the limit given. I have HDFC Credit Card (Primary use), ICICI Credit Card (rarely use it). I found some offer for a hotel booking on ICICI Credit Card and went with it. The card limit is 25L, however I put 50K limit for online transactions to prevent downside if a fraud occurs. For this hotel booking- I had to increase the limit to above 50K, made the transaction and then decreased it back to 50k. I do such thing with HDFC card many times, it works. But ICICI charged me some INR 8000 including 18% GST as over limit fee, I contacted customer care- they informed me since I reduced the limit to 50K within 48 hours of transactions, before transaction was settled at merchant side, ICICI charged me overlimit fee. They reversed 5K since then on my ask, but I ended up with ~3K charges. I reached out to so called RM, didn't receive any response yet. Sharing here in case you have any other idea/option I can exploreMarch 24: ICICI bank reversed almost all charges i.e INR 7200 except for INR 800 GST, call center and RM denied any possibility of reversal, I gave up hope, stopped follow up, however last week ~INR 2300 credit reversal and GST charges were posted. I lost ~18% GST on INR 5000(the first reversed amount)"
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In OPs case when txn of 50k+ got settled cc limit was 50k which eventually lead to over limit.
now question arises... if someone decrease the limit for icici cc will icici reports the decreased cc limit in cibil also ?
Few years back, I had a analogous experience with an international transaction, wherein I keep the int. transaction off, and while doing the transaction switch it on, and then once done, back to off... however, since the settlement happened after like 2-3 days, and at that time, the transaction was off, the bank declined/reversed the transaction, and so the merchant had to cancel my order even post-processing payment... don't recall which bank's cc it was though, felt kinda weird and stupid to me...
I was doing the same with my icici and idfc credit cards oflate. "Switching" them on/off as and when desired. Though this settlement part is indeed new food for thought.
What is this, a new competition among all major cc in India to see who can left behind sbi & axis in the race to the bottom. First, that 50 paisa BoB min due & now this.
This is a whole new different level loot by icici.
Thanks Bro I Will Alert Friends To Use Only On And Off Button After Transaction Completed Instead Of Moving Bar...
What About Emi Auto Deduction For Bar Movers ??
Really it's unethical charges, need to be refunded fully please provide a written complaint to nodal officer
Yes. They peculiar about this credit limit thing. So i not tinker with my full limit. Instead sets per transactions limit and after transactions over I disable online transactions. I mobile offer online on or off button for enable or disable online transactions. It is pretty easy for me.
I think @Ramta_Jogi Also Changed the online per transaction limit, still he got charged even when his total Credit Limit was 25L
Keep posting in all social media and tagging ICICI bank. Spread the light of knowledge.
Pay peanuts to Devs and QAs and get monkey testing. Cite the internal policies if reported, walks away silently.
I think now we have option to disable over limit facility. Can you please check whether it is disabled. If yes then in whatever way they are not authorized to charge overlimit fee
Bro read carefully what he wants to say you don't understand hope you understand
Crazy loot for ICICI
To prevent the fraud they given option to set limit and then
8k for overlimit charges
If card limit exceed then they should charge but for daily limit they charging
Unfortunately 8k for this type of limit exceed Is unacceptable
Even though they refunded 7200 next time they won't
Highlight to RBI/Ombudsman if possible