ICICI credit card upgrade offer

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Deal Subedar
nimod

I called ICICI customer care number to check some details and the ivr voice told me my career card is eligible for upgrade to Sapphiro. It asked me to talk to customer care agent, but the call center agent denied existence of any sapphiro upgrade offer. And no such offer exists in App either. App shows upgrade offer to mmt signature and manchester signature cards.

I want to confirm who played trick on me,  the IVR or the customer care agent?


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Benevolent Benevolent
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Customer care wale Apka career upgrade Nahi karege.

Deal Subedar Deal Subedar
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@starbearer

Edited/corrected. 

Helpful Helpful
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Exactly same scenario with me bro. I asked cc. They are asking 6500 charges rolleyes
Deal Subedar Deal Subedar
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Is your existing card LTF? Since when you started getting this message?

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Helpful Helpful
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Your "career" is eligible for an upgrade?
Generous Generous
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It will be chargeable and you 'may' see it in netbanking. Not app.
Deal Subedar Deal Subedar
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Where to look for this upgrade offer in netbanking?

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Benevolent Benevolent
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I don’t have any ICICI credit card still whenever I call the IVR BOT says I’m eligible to upgrade to Sapphiro. 

Benevolent Benevolent
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Maybe someone else is using credit on your name.

Helpful Helpful
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Similar thing happened with me as well today i called icici customer care regarding a issue before connecting to agent ivr said you can convert your existing visa card into rupay credit card by talking to agent but when i asked agent for conversion he simply denied that and said no such option is available btw i have apay and mmt platinum
Finance Ninja Finance Ninja
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Ask for LTF ICICI RuPay Coral credit card. Already some users got LTF Visa and RuPay Coral both variant.
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Benevolent Benevolent
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@nimod Based on my experience with ICICI CC I would say stop wasting time with ICICI. 

Point system is pathetic and useless. 

Just keep one card which ever is LTF (I still have ICICI Platinum) for the offer benefit. 

I also have aPay card which is good as limited exclusions 

Have cancelled Coral and sapphiro in past as I literally used those card for like 1s a year. 

Deal Subedar Deal Subedar
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Noted, Agreed.

Thank you,

KG

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