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ICICI Debit card Blocked for online transactions, Please help

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Community Angel
drupal

yesterday I was attempting a transaction but entered wrong OTP more than 3 time card Blocked and I am getting error on 3d secure page ," your card is blocked due to multiple entry of incorrect details call icici customer service to unblock card,
I called cc many times but they said card is active there is no problem on card , I don’t understand what to do now

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Community Angel Community Angel
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https://cdn0.desidime.com/attachments/photos/556163/original/IMG_20190311_142810.jpg?1552294829
i am getting this error

Deal Cadet Deal Cadet
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send customer care, an email of this screenshot

Benevolent Benevolent
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24hrs cooling period

Community Angel Community Angel
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24 hours already passed

Deal Cadet Deal Cadet
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open i mobile go to services
choose cards services in third option use block/unblock debit card

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Pro Critic Pro Critic
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Call customer care. They will unblock it within minutes.

Community Angel Community Angel
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Called so many times since yesterday they say card is active and there is no problem from our end talk to merchant, what else can you expect from such fools

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Entertainer Entertainer
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https://www.3dsecure.icicibank.com/ACSWeb/Enrol...

Copy link and try to login with your debit card number. Follow instructions and if any error take screenshot and tell that to Customer care

Community Angel Community Angel
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Ok bro , Thanks for your reply

Dimer of The Year 2020 Dimer of The Year 2020
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use ur card day after tomo. till then dont try to use it. dont even try tomo whole day.

Community Angel Community Angel
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Ok bro I will try that also
You mean for 24 hours don’t even touch the card?

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Pro Community Angel Pro Community Angel
Moderator
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Never faced this with vbv bro, so no idea about the same. Try logging into vbv portal with your card number, look for any reset/ unblock options.

Asking ICICI CC about this issue is like asking aliens about this world activities as it’s an add-on security services from Visa.

PS: Do try after 48 hrs of locking as @rajrocks bro mentioned above.

Benevolent Benevolent
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seems only the VBV feature has been blocked. not faced this issue, as I use a PIN I can not forget.
do not make any transaction for 48 hrs. then call CC can specifically indicate that only the VBV feature is blocked and you want to unblock it.

Community Angel Community Angel
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I never got option to set a pin I received otp only

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Community Angel Community Angel
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https://cdn0.desidime.com/attachments/photos/556521/original/Screenshot_2019-03-11-12-54-58-943_com.android.chrome.png?1552433391
@A2Zdeals how many days it has taken to resolve in your case?

Like Magnet Like Magnet
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Same happens with one of my SBI debit card.

Community Angel Community Angel
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When? Unlocked or not?

Deal Newbie Deal Newbie
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Hey Drupal..
I am facing the same issue with my icici debit card.. it says its unblocked and active after I got it activated from customer care but i am unable to make any transactions since yesterday evening. Is your card working now.. !?

Deal Newbie Deal Newbie
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My card also blocked for 3d online transactions …Because I have entered 3times wrong OTP so what to do now…

Pro Entertainer Pro Entertainer
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As @drupal said, just call customer care to get it unlocked

Community Angel Community Angel
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Call customer care and they will unlock

Deal Newbie Deal Newbie
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@drupal
Do u get any solution for this. Im facing the same issue.

Deal Newbie Deal Newbie
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@Roushh
Do have any solution for this problem?

Community Angel Community Angel
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Call cc @durrrr

Deal Newbie Deal Newbie
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share icici bank customer care number

Blogger Blogger
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18601207777

Deal Newbie Deal Newbie
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yesterday I was attempting a transaction but entered wrong OTP more than 3 time card Blocked and I am getting error on 3d secure page ," your card is blocked due to multiple entry of incorrect details , please help me as i am not in India and i have to unblock my card , i am not geeting otp ,i am not able to call to custome care from bali

Blogger Blogger
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send email to them.

with all details .

i got callback after 4 days.

Deal Newbie Deal Newbie
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My debit card blocked..no online payment is paid

Deal Newbie Deal Newbie
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Guys I had the same issue – card blocked for VBV, customer care says card is active.
The solution is login icici online portal, customer service/service requests,- bank accounts – atm card related -unblock 3d secure services. Then the card got unblocked after successful confirmation.

Deal Lieutenant Deal Lieutenant
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It worked. I was unable to do credit card payment from 3 days. First I thought that it is due to scheduled maintenance, but today I got to know that it was somehow blocked.

Deal Newbie Deal Newbie
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Thanks bro it helped me a lot smile

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