Icici not giving me any update on my credit card application

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hackerboys

I applied for icici cc on nov 2nd through bank employee over call 

He took some other agent over conference call  and he did not asked me adhar/ pan card just asked my office address etc. 

Then i got message from JM-ICICIB,  Dear Customer, your ICICI Bank Credit Card Application 7xxxxxx2 is under process. It will be completed within 5 days.

After that i got no update .iam calling customer care  but they are unable to fetch any details from this application and Mobile number.

I dropped few mails to 

headcreditcards • [email protected]
headservicequality • [email protected]

But they  repeat same thing all time it will take 21 days but 21 days are already passed now.

Where should i complaint to higher authorities of icici ?

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Deal Subedar Deal Subedar
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This is just a application number but after this you will get an actual credit card application number once they enter your details in the system. Did you get anything like that? If not, your details are not entered in the system and it's rejected in the first phase itself.
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deals44u wrote:
This is just a application number but after this you will get an actual credit card application number once they enter your details in the system. Did you get anything like that? If not, your details are not entered in the system and it's rejected in the first phase itself.

No i did not get any other application number apart from this Msg


Like Magnet Like Magnet
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Better to check with that bank employee and agent!
Talk-Of-The-Town Talk-Of-The-Town
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Same happened to me with standard charted smart credit card application. Applied on 2nd and no update since.
Deal Subedar Deal Subedar
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After this you will receive another sms with actual application number

Dear Customer, your ICICI Bank Credit Card Application 2xxxxxxxx is under process. The final status will be communicated to you within 15 days. 

This is whan final decision of your application is taken..... I applied on 23 my application approved yesterday..... I got a call from salary team of icici for ltf coral... Just gave cibil check consent via sms.... That's it from my side... 

And icici application tracker is not working... Even I cant see my application status although card has been approved... 

Complain to [email protected]. But I would say to wait a more... As for me experience of complaining regarding credit card applications to higher authority has not been good... There are very good chance that application will get rejected 

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batmanBABA wrote:

After this you will receive another sms with actual application number

Dear Customer, your ICICI Bank Credit Card Application 2xxxxxxxx is under process. The final status will be communicated to you within 15 days. 

This is whan final decision of your application is taken..... I applied on 23 my application approved yesterday..... I got a call from salary team of icici for ltf coral... Just gave cibil check consent via sms.... That's it from my side... 

And icici application tracker is not working... Even I cant see my application status although card has been approved... 

Complain to [email protected]. But I would say to wait a more... As for me experience of complaining regarding credit card applications to higher authority has not been good... There are very good chance that application will get rejected 

its almost 20 days , how much more shall i wait ?
Deal Subedar Deal Subedar
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hackerboys wrote:
its almost 20 days , how much more shall i wait ?
Then you can complain to mentioned email....
Deal Newbie Deal Newbie
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Can you tell me any update on credit card 

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