Anyone faced this lien on refund problem in past ?
IDBI failed payment refunded and idbi put it on lien
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I was doing an online payment through idbi debit card payment failed but amount debited, after 5-7 days amount refunded but entire refunded amount is in lien such a pathetic bank system,
Raised online complaint they said lien will be removed within 2 working days,
Now branch is saying visit branch give in written that if merchant takes back this money within 120 days you need to deposit the same in your account, i don't understand how drunk and ignorant idbi employees are
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drupal wrote:Anyone faced this lien on refund problem in past ?
Mine different issue
My amount stuck from 2year
I visited home branch once
Today aswell visited different branch after working hours so ask to come tomorrow.
Axis is not the worst bank afterall
I have faced this issue and am pretty happy with the final results. they generally hold this amount for 25 to 30 days and will release money later. wait for them to release the money. once they release start complaining to them in their escalation matrix asking for 100 rs per day compensation. and after every rejection mail, moved to the top nodal officer. then put a complaint to RBI and see the magic. they will call you and give you compensation. I got 2600 rs from rbl after they put my money on hold for 30 days.
rockylucifer wrote:I have faced this issue and am pretty happy with the final results. they generally hold this amount for 25 to 30 days and will release money later. wait for them to release the money. once they release start complaining to them in their escalation matrix asking for 100 rs per day compensation. and after every rejection mail, moved to the top nodal officer. then put a complaint to RBI and see the magic. they will call you and give you compensation. I got 2600 rs from rbl after they put my money on hold for 30 days.
Thanks for confirming, I was also thinking to do so it's time to earn some bucks from buggy system of IDBI for every failed refund transaction they are doing this
rockylucifer wrote:sweet lesson to RBL😄I have faced this issue and am pretty happy with the final results. they generally hold this amount for 25 to 30 days and will release money later. wait for them to release the money. once they release start complaining to them in their escalation matrix asking for 100 rs per day compensation. and after every rejection mail, moved to the top nodal officer. then put a complaint to RBI and see the magic. they will call you and give you compensation. I got 2600 rs from rbl after they put my money on hold for 30 days.
anantnitish wrote:Axis the not the worst bank afterall
Axis is still worst no one can beat Axis,
Axis has expertise in chori
Similar thing happened to me in case of Union Bank. Debit card payment failed, amount was refunded after 25 days only after visiting branch and filling up a claims form with details of transaction. Their customer care channels via website and phone were completely dead for many weeks. After this experience, I hotlisted Union Bank debit card since the RuPay Amazon offer has ended anyway, and have only kept their 0 balance account.
some1anywhere wrote:Similar thing happened to me in case of Union Bank. Debit card payment failed, amount was refunded after 25 days only after visiting branch and filling up a claims form with details of transaction. Their customer care channels via website and phone were completely dead for many weeks. After this experience, I hotlisted Union Bank debit card since the RuPay Amazon offer has ended anyway, and have only kept their 0 balance account.
Amount was on hold? Or refund came late ? Seems you eligible for 2000+ Rupees penalty from bank
drupal wrote:Refund came 25 days late, amount was not reversed until then. ₹800. Only after filing claim via a stupid form, 25 days from date of failure where amount was debited but not credited back, it got credited.Amount was on hold? Or refund came late ? Seems you eligible for 2000+ Rupees penalty from bank
some1anywhere wrote:
Refund came 25 days late, amount was not reversed until then. ₹800. Only after filing claim via a stupid form, 25 days from date of failure where amount was debited but not credited back, it got credited.
Then you should be happy as you are eligible for Rs.100 per day penalty for failed refund
Minus 5 day for 20 days Rs 2000 will be credited to you
drupal wrote:I know I am eligible for compensation but this happened in December 2022. The case is closed now. Pretty sure I am not eligible now after 4-5 months.Then you should be happy as you are eligible for Rs.100 per day penalty for failed refund
Minus 5 day for 20 days Rs 2000 will be credited to you
some1anywhere wrote:
I know I am eligible for compensation but this happened in December 2022. The case is closed now. Pretty sure I am not eligible now after 4-5 months.
You are eligible till December 2023, First complain to union bank and then after one month approach RBI
rockylucifer wrote:
amount returned after 6 days and kept on hold for 25 days. got total reimbursment of rs 2600
My refunded amount is still on hold 27 days passed what to do now?
