https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8254093
You can get RSA free with your car insurance and that too for multiple or almost unlimited times during the policy period. Think wisely.
IDFC Credit Card | Road Assistance Experience
I had an amazing experience with IDFC Road Assistance program, putting it here so that more people can take benefit of this in case they are not aware.
https://www.idfcfirstbank.com/personal-banking/... (applicable for FIRST Private, FIRST Wealth and FIRST Select cardholders)
My car's battery was down and needed a jumpstart. I called their Road assistance number, the call connected immediately without any waiting or IVR. I was asked last 4 digits of my card number & mobile number and name for verification. Request was raised and I was given ETA of 45-60 mins. I got a call from them (CC) that a technician has been assigned and I should expect a call back soon. In 5 mins, I got a call from the technician and he reached in around 15 mins. Again got a call from CC to ensure that technician has coordinated with me. Technician came, fixed the issue. No paperwork or any more verification. Lastly, another call from CC in few mins to ensure my issue has been fixed and confirm the time at which technician reached my place. Overall, it took around 30-40 mins from calling the CC to my issue getting fixed.
Hope they continue to provide such good service.
PS: 4 complementary services per financial year. (as per cc).
Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
Top Comments
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8302535
Thank you so much OP <3
had came across this topic a while ago but today it really helped me out in similar situation in Delhi.
I followed the same process and got the car started in around 30-40 mins
kg++ again
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8304476
can I get free service for my 2 wheller using IDFC road assistance program
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8304568
rajatindia wrote:can I get free service for my 2 wheller using IDFC road assistance program
call and confirm 18005723860
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8325752
rajatindia wrote:can I get free service for my 2 wheller using IDFC road assistance program
Yes it is available. I confirmed with customer care. Recently I was stuck on highway night time with my Activa broken down. Will use IDFC next rime onwards.
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8327021
Which city and area?
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8358769
anyone has experience with acko RSA?
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8426070
is this RSA better then the one which we get free with CAR insurance ?
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8426259
maverickrohan wrote:anyone has experience with acko RSA?
No experience with acko RSA but satisfied with acko insurance as i recently claimed from the policy and al the process was comfortable.
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8426539
Good info 
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8426657
mojo_jojo123 wrote:is this RSA better then the one which we get free with CAR insurance ?
my experience has been really good with this
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8429905
Amazing
Really don’t know about this..
Love to be part of this bank with benefits
Even they provide very good insurance on savings account
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8430128
RSA is never provided by insurance company or any credit card company for that matter. They tie up with vendors providing this service. Few pointers regarding RSA
1. RSA cover with insurance is always chargeable. Its cost is hidden in you premium. Some companies upfrontly gives the cost breakup with RSA some don't. But it's always there.
2. For credit card like IDFC it's always free.
3. Always go through the terms and conditions before opting for RSA.
4. RSA is dependent on the location. If you are near a city or town, you can get quick service. Whereas if you are in remote area or villages, service time can be extended or they may deny too.
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8436269
Is road side assistance is available with other banks also?
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8456521
Good share!
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_8905156
Had a awesome experience today idfc rsa helped in the right time, car breakdown due to gear box issue in the next minute i called idfc rsa they asked all the details n gave rsa assistance number i sent my location n nearest service center they took 3 hrs but ok it's 45kms distance round-trip 90kms n from idfc side also they followed up very well excellent service i should say that too to remote place but problem is very small gear lever bush
@chai_lover @getready @guest_999 @bikidas2060
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_9057787
This got worsen
1 hr still no update from them
No technical person assigned
https://www.desidime.com/discussions/idfc-credit-card-road-assistance-experience?page=3#post_9059190
nikhil.mane92838 wrote:which city?This got worsen
1 hr still no update from them
No technical person assigned
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Complimentary Roadside Assistance worth ₹ 1,399 is also for Millenia and Classic card variants
good question. Though the TnCs mention that vehicle should be registered in card holder’s name but I was not asked for this. The car for which i availed this service is registered in a family member’s name.