Poll: Have you received this similar message from Jio?
Poll has expired, here are the final results

Hot Deal Inactive Jio users - Beware.

956°
Mumbai Indians
129
10170
125
Inactive Jio users - Beware.

Hello Folks,

I recently received the below email from Jio.

Subject : Number retention charges for Jio Number : Do you want my no ?:P

Dear Customer,

Number retention charges of Rs. 14.63 has been deducted from Top-up balance on Jio Number (lol i can’t share my no publicly) as there was no usage observed for last 90 days.

Kindly recharge your Jio Number with a valid plan to avoid these charges in future.

I haven’t being using this sim from the past 1.5 years if i am not wrong but when i turned on my Jio sim i was able to receive incoming calls on my Jio no.

I can’t even check my remaining balance in my Jio app too now. Do you guys know how to do that in the updated app version?

What shall i do now? I hope they do not discontinue my sim hushed

Awaiting your valuable suggestions.

Tagging my folks here. I am sorry if anyone of you guys find this post irrelevant to you.
@malikcool
@bikidas2060 @Ash-D @Luciferofhell @Nationalist @homedimer @Charan1122 @R0417 @esakkiraja @motabhaii @androgame @saucap @pingpong @silentOBSERVER @Shahskm @adrishya @Suman_Kolkata @Siddhartha07 @onlineuser7 @OnlineBewda @BubbleBoyChickenLittle @billubakra
@motabhaii

TIA.

#AA_JJ sunglasses

83 Comments  |  
35 Dimers
  • Sort By
129
10170
125
Expand
161508-v2.0 wrote:

If you don’t have an active plan it won’t show sir..

Login on jio.com/dashboard there it will show

CC- @testv

I was talking about other jio sim cards which is already being used smile

129
10170
125
Expand
TestV wrote:

Here you go bro

https://cdn0.desidime.com/attachments/photos/665668/medium/20210215_165527.jpg?1613388336

I updated my app and I got to know this one too smile
I usually don’t update apps which I don’t use frequently. Thankyou.
#AA_JJ sunglasses

219
4773
13
Expand
MrKool_JJ wrote:

I was unable to even see the 10rs chota top-up on their app so I am unsure about this  sweat_smile

U can try from web.. It will work.. Using the same for my balance info.. grinning

129
10170
125
Yt3 wrote:

Found this on jio website:

Information related to deactivation due to non usage:

Prepaid:
In case of non-usage (no voice/video calls, outgoing SMS, data usage or usage of Value Added Services) for a continuous period of 90 days or more, the mobile number will be deactivated at the discretion of Reliance Jio Infocomm Limited, subjected to following;

In case the available balance in your main account is more than Rs. 20 at the expiry of 90 days of non-usage period, Automatic Number Retention Scheme will be put into effect – Rs. 20 will be deducted from your account and the non-usage period will be extended by 30 days. This process will continue till the balance in your account is less than Rs. 20, post which your number will be deactivated.
The Jio mobile number can be reactivated by making payment of Rs. 20 within 15 days of deactivation due to non-usage. Number will be disconnected on non-payment of said fee within this period.

But my sim is still working. They themselves are contradicting their statement now.
I guess i don’t have any balance on my sim but if i recharge it 20rs will they again deduct 20rs after 15days? If yes, then i will have to try something else.

129
10170
125
Expand
Himanshu1234567 wrote:

U can try from web.. It will work.. Using the same for my balance info.. grinning

But right now i don’t think i have any balance left out in my sim. Thanks to Motabhai hushed

90
508
2
Expand
MrKool_JJ wrote:

But my sim is still working. They themselves are contradicting their statement now.
I guess i don’t have any balance on my sim but if i recharge it 20rs will they again deduct 20rs after 15days? If yes, then i will have to try something else.

This is their t&c, maybe they are starting to implement it now.

129
10170
125
Expand
Yt3 wrote:

This is their t&c, maybe they are starting to implement it now.

So this again leaves me with the same question what shall i do now sad
hushed

90
508
2
Expand
MrKool_JJ wrote:

So this again leaves me with the same question what shall i do now sad
hushed

For the safe side leave some 20-30 main balance in jio, if they deduct again next month, let it be. Better than loosing the no.

129
10170
125
Expand
Yt3 wrote:

For the safe side leave some 20-30 main balance in jio, if they deduct again next month, let it be. Better than loosing the no.

Because of the 16 votes received in this thread only 2 have received this message from Jio. That’s strange. I still have people who haven’t recharged their sim cards for years altogether flushed

50
879
7
Himanshu1234567 wrote:

Bro u can’t check from app if having no active plan or less balance (I guess less than 129)..
Solution:: u can check it from web version i.e. https://www.jio.com/dashboard/?root...in

Only thing that worked for me.

Not recharged for 8 months. I haven’t got this email yet.
I have around 100 ₹ in balance. Planning to add 50 more with some offer.. get a voucher and transfer it to some other used jio number and just forget this particular Jio no.

129
10170
125
Expand
Seinfeld wrote:

Only thing that worked for me.

Not recharged for 8 months. I haven’t got this email yet.
I have around 100 ₹ in balance. Planning to add 50 more with some offer.. get a voucher and transfer it to some other used jio number and just forget this particular Jio no.

But i wish to continue to using this no bro smile

2
1624
9
Yt3 wrote:

Found this on jio website:

Information related to deactivation due to non usage:

Prepaid:
In case of non-usage (no voice/video calls, outgoing SMS, data usage or usage of Value Added Services) for a continuous period of 90 days or more, the mobile number will be deactivated at the discretion of Reliance Jio Infocomm Limited, subjected to following;

In case the available balance in your main account is more than Rs. 20 at the expiry of 90 days of non-usage period, Automatic Number Retention Scheme will be put into effect – Rs. 20 will be deducted from your account and the non-usage period will be extended by 30 days. This process will continue till the balance in your account is less than Rs. 20, post which your number will be deactivated.
The Jio mobile number can be reactivated by making payment of Rs. 20 within 15 days of deactivation due to non-usage. Number will be disconnected on non-payment of said fee within this period.

Link?
+ Do incoming call counts?

129
10170
125
InvestPotato wrote:

Jio wants to increase their ARPU after seeing Airtel results.

Might be. He was about to launch 5g but laughing

0
48
8

Isn’t it better to get Rs. 20 deducted from main balance instead of recharging it? The purpose is to keep the number active.

50
295
3
Yt3 wrote:

Found this on jio website:

Information related to deactivation due to non usage:

Prepaid:
In case of non-usage (no voice/video calls, outgoing SMS, data usage or usage of Value Added Services) for a continuous period of 90 days or more, the mobile number will be deactivated at the discretion of Reliance Jio Infocomm Limited, subjected to following;

In case the available balance in your main account is more than Rs. 20 at the expiry of 90 days of non-usage period, Automatic Number Retention Scheme will be put into effect – Rs. 20 will be deducted from your account and the non-usage period will be extended by 30 days. This process will continue till the balance in your account is less than Rs. 20, post which your number will be deactivated.
The Jio mobile number can be reactivated by making payment of Rs. 20 within 15 days of deactivation due to non-usage. Number will be disconnected on non-payment of said fee within this period.

what is cheapest plan to get talktime?? 240 rs.per year for incoming call is good v.good deal

0
20
1

rs.10 recharge will count in 90 days in jio,airtel & vi ?

301
7183
180
Expand
kukdookoo wrote:

what is cheapest plan to get talktime?? 240 rs.per year for incoming call is good v.good deal

Unfortunately the operator at its discretion can close the no. anytime. Vi is the worst offender in this. regard. For now Jio is far better but still unwise to take any chance unless it’s a throwaway no.

301
7183
180
rated-r wrote:

rs.10 recharge will count in 90 days in jio,airtel & vi ?

Recharge doesn’t matter unless it also gives service validity like the Rs 100 topup in case of Airtel and Vi. You need to make at least one OG call/SMS every 90 days. Vi closed the connection of one dimer who only used data although that should also count. Vi had a Rs 19 pack which gave SV for a few days. Also Rs 29/39 pack – 14 days SV. Otherwise Rs 45 is the lowest in case of Airtel and Vi and Rs 129 in case of Jio.

Missing