Indigo airline cheating on the name of compulsory web check-in by charging extra money

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Last Comment 2023-04-01

2021-03-04

I have booked 3 tickets in Indigo airlines under single PNR. Now as per Govt. guideline for Covid-19, web check-in is compulsory. I was trying to web check-in for the same immediately after booking. They are showing only 4 free seats, that too all middle seat of different rows. To my surprise, All other seats are paid flushed

I just want 3 seats together in any row which is free. What’s the solution? As of now I haven’t booked it yet because of these charges. 48hrs. before flight departure, web chek-in will open & I have to book it anyhow.

Can anyone tell me, what’s the solution for it?

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https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_7435401

drjpatwa

2021-03-05

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drjpatwa wrote:
Indigo's reply on twitter for my complaint "Hi, please know our free seats are limited and get occupied very quickly. You can choose "auto-assign" for free of cost seat. However, for the preferred seats, the necessary charges will be applicable. Hope you understand! ~ Keshav"

Then I replied to them like this: "Why can't I see, even a single free seat? When u r saying for "Auto-assign" it is free, then be transparent & put those free seats in public domain openly, rather than keeping surprised of Auto-assign so that customers pay unnecessary expense in panic !! @ DGCAIndia @ HardeepSPuri"

So finally my complaint did work. Indigo assign me all 3 seats together as 1 time gesture for free of cost blush

I always try to fight for the wrong things with 0% hope. Many times we take it granted & don't complain that's the issue.

https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_7431637

soccergiants

2021-03-04

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Nothing new. You get middle seats only free.

https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_7431631

mv3qu66Da

2021-03-04

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Pay the money and get the seat, otherwise you all will be seated in diff rows.

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https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_8150938

MrKool_JJ

2021-12-19

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hitman wrote:
No need for that….Just go to the counter and give your “Sweet Smile”
They will not charge you anything after that

My old trick did work this time as well sunglasses
I did impress her and finally got window seat for my journey joy joy joy
@aam_aadmi

https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_9167216

rohant

2023-03-23

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soccergiants wrote:
Nothing new. You get middle seats only free.

Inka bass chale to air hostess ke sath bitha de

https://www.desidime.com/discussions/indigo-airline-cheating-on-the-name-of-compulsory-web-check-in-by-charging-extra-money?page=3#post_9186594

skedia.ggn145

2023-04-01

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drjpatwa wrote:
So finally my complaint did work. Indigo assign me all 3 seats together as 1 time gesture for free of cost

I always try to fight for the wrong things with 0% hope. Many times we take it granted & don't complain that's the issue.

This is a very bad business practice by indigo, They dont publish the free seats atall, you just need to pay for these seats? when i have paid for the flight tickets why sould i pay for seats again? I want auto assigned seats however even after waiting to 40 hrs befor departure not a single seat is free, even indigo Webcheckin is not possible with Paid seat selection? @ DGCA please act on this