Infinia & DCB users - RP issues

The RP are not in the top transaction list but in page 3 under "Rewards Program Points Summary" with label "Reward Points_on_Grocery" in my DCB's Feb statement.

Check and see yours.

SnippierJoker wrote:

The RP are not in the top transaction list but in page 3 under "Rewards Program Points Summary" with label "Reward Points_on_Grocery" in my DCB's Feb statement.

Check and see yours.

It's showing 0. I mean no entry. Only Smartbuy entry is there 

Ramta_Jogi wrote:

It's showing 0. I mean no entry. Only Smartbuy entry is there 

For me it's showing for Feb, for march there was no grocery spend on the card so can't verify. This month statement comes on 20th.

Lets see if someone else has the same issue.

SnippierJoker wrote:

The RP are not in the top transaction list but in page 3 under "Rewards Program Points Summary" with label "Reward Points_on_Grocery" in my DCB's Feb statement.

Check and see yours.

I also notice this in my last statement. 
They come under page 3 section making it harder to track against individual transaction.. Although I hardly use it for my Grocery purchase but bad move.. May be they changed it due to upper limit on points imposed by them for Grocery  

for me it shows up in grocery; i receive sms too at once a month at end of month about smartbut and grocery RP credit

noobDealer wrote:

for me it shows up in grocery; i receive sms too at once a month at end of month about smartbut and grocery RP credit

I have sent them an email. Awaiting response 

Ramta_Jogi wrote:

I have sent them an email. Awaiting response 

Did you get any response? 
Grocery points are missing for me in this month statement

SnippierJoker wrote:
Did you get any response? 
Grocery points are missing for me in this month statement

Yes yes. Sorry, I forgot to update. 

Grocery/ bakery /restaurant points for current calender month will be posted in next billing cycle.

All points were credited. 

Ramta_Jogi wrote:

Yes yes. Sorry, I forgot to update. 

Grocery/ bakery /restaurant points for current calender month will be posted in next billing cycle.

All points were credited. 

Thanks for the update. 👍🏼