Innovative IVR based fraud techniques
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Received an IVR based recorded telephone call from mobile numbers 9806020183 / 9806020163 informing "We have received a request for modification of your Simpl account number, if you have not made the request - Press 1; If you have made the request Press 2"
Didn't pickup the 1st call as in Truecaller it indicated Simpl account fraudsters. Picked up the call 2nd time from different but similar number, for the purpose of exploring.
On pressing 1, received an SMS-OTP from VK-SMPLPY, presumably for an attempted SIMPL transaction, with an IVR announcement "Please enter the four digit confirmation received on your mobile for confirming your request"
The IVR voice sounded very professional, Just like in genuine IVRs. Evidently this is a very convincing trap, where they request you to enter the OTP within the IVR call, which may be connected to their servers processing fraudulent transactions attempts.
All paylater account do not have any 2-factor authentication and just one OTP on sms is sufficient to execute a transaction
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Typing error, corrected now. The SIMPL SMSs received with OTP, do not contain any transaction related information, which is even more risky. Just <#> Simpl OTP: 0325. Don't share this OTP. Not you? reach out to us at getsimpl.com/helpa
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Simpl Pay"
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09028500095 recieved a call from this number right now with same context
UPDATE
Recieved similar calls again today (from mobile number 08000456123 and 07977912345) this time claiming your Simpl account has been logged in from another device with user name <my mobile number> and password <an old password used by me some years ago, which was exposed and published in dark net>
Press 1 to.......
On disconnecting, recieved another IVR call announcing that "since you have chosen not to respond, we shall not be responsible for any unauthorised transaction on your Simpl account)
The second ivr can can put anyone doubting
These scamsters r bringing new ideas day by day
One victim from Twitter claims he received IVR call from this number 9686645189 which happens to be the customer care number of an Electric vehicles company:
Simpleenergy Private Limited,
9th floor, Wing A, No.2/2,
North Gate Phase-2,
Venkatala Village, Yelahanka Hobil,
Bengaluru-560064 ,
Contact : 9686645189
Seems IVR fraud became popular these days just received fraud call from SBI loan ivr fraud yesterday from Vodafone IVR
Bumping up this old thread. Lot of people are reporting similar in twitter today and I am one of the victim today.
Strangely I have received IVR call from my own number which said that "An unauthorized transaction is detected on my Simpl account and it told me to select option1 if I want to block the transaction and after selecting 1, it told me to enter OTP. This is how I am scammed. Receiving IVR from my own number is a first time experience for me and I have never heard about such scam earlier. Any experts who can explain technically how someone can get IVR call from his own number and get scammed ?
The fraud transaction has happened on an app called Healthmug using my simpl pay account for an amount of Rs.23598. I have been using simpl pay from 2017 and this is first time facing such fraudulent transaction with my account.
I just wanted to alert all the dimers of this new type of scam (getting IVR call from own number). I have already filed complaint with simpl pay and register cyber crime complaint online. Hoping for refund. Looking forward to Dimers expert help to go through all the means to get the refund.
First of all the incoming caller ID is fake as IVR calls are being made using VOIP where it's possible to spoof any telephone number as the outgoing caller ID. The actual source of call will never be detected. I followed up with telecom service provider to trace the actual source of such calls, but they couldn't find any record.
Informing customer care of Simpl as well as the merchant requesting cancellation of this fraudulent transaction must be done immediately. Call them and email them to generate a record. Subsequently register a fir with cybercrime portal and share a copy with Simpl and merchant
Everyone Must Read Full Sms Before Copying OTP
Edit :: Bro First Number Contains 11 Digits ?? While Second Number 10 Digits !!