Is anyone faced issue with mobikwik for paying credit card bill through UPI. Money is deducted, credit card payment is failed, not received refund.
Last month I have tried to pay my credit card bill through UPI, but payment was failed still not received refund. Is anyone faced these kind of issue?
contact mobikwik they will refund your money.
abhishek012 wrote:contact mobikwik they will refund your money.
…bakwas customer service, expect their revert in 7days to max – 1 month 😜
Same happened to me on 30th.. but luckily got refund in 2 days.. MK cc said that they havenot received amount , so it will get auto refunded
I did transaction on 21st Nov, still haven’t received the refund 
Swagger18 wrote:I did transaction on 21st Nov, still haven’t received the refund
Look like mobikwik is a fraud wallet.
You need raise the issue to mobikwik customer care. They will surely refund, but it will take a time frame of 7-10 days.
S.Giridhar wrote:You need raise the issue to mobikwik customer care. They will surely refund, but it will take a time frame of 7-10 days.
Same happened with me..paid 1k but cc payment failed on 1 dec.aised cc,they said wait for 7-10 days.but got the refund initiation order mail..yet to receive the refund 
Between I used card to do the payment not upi
telugurocks wrote:Look like mobikwik is a fraud wallet.
Should I wait for some more time or should I contact the bank or MobiKwik?
Swagger18 wrote:My money is stuck with them since 19 Nov. Everyday I am tweeting them and they are repeating same nonsense “We completely understand your disappointment. It was never our intention to keep you waiting, and we apologize for the delay. Rest assured, we have already highlighted the issue and are working on it.”Should I wait for some more time or should I contact the bank or MobiKwik?
soccergiants wrote:
My money is stuck with them since 19 Nov. Everyday I am tweeting them and they are repeating same nonsense “We completely understand your disappointment. It was never our intention to keep you waiting, and we apologize for the delay. Rest assured, we have already highlighted the issue and are working on it.”
Yes, I too checked, I did the transaction on 19th Nov also.
It happened to me but fortunately amount was refunded within couple of hours. Paid through debit card next time.
telugurocks wrote:We should contact only mobikwik.
Need some other option now to recover. Huge mistake done trusting mobi.
This is their reply after 17th day
“Hi! Please accept our sincere apologies. Please be assured that we are diligently working on it to get this resolved ASAP. Please allow us some more time on this. Thanks! "
Bro I also faced same issue but I told them that tomorrow is the due date I told them either refund my money or process the payment if you failed to refund I won’t bare the loss of late fee you have to compensate the late fee , then I got refund within 24hrs
vasanth_ece wrote:Same happened with me..paid 1k but cc payment failed on 1 dec.aised cc,they said wait for 7-10 days.but got the refund initiation order mail..yet to receive the refund
Received my refund.Took 3 days.
Enjoy….
soccergiants wrote:Need some other option now to recover. Huge mistake done trusting mobi.
This is their reply after 17th day
“Hi! Please accept our sincere apologies. Please be assured that we are diligently working on it to get this resolved ASAP. Please allow us some more time on this. Thanks! "
Enjoy…
+🔥
title should be changed to: Is anyone NOT faced issue with mobikwik for paying credit card bill through UPI. 
Guys everyone form a group and create a tweet with hashtag and keep retweeting.
This is the only solution
I don’t know why people are only relying on Mobi*** and then worrying because their bills paid aren’t reflected in their records.
In your case, it failed and not receiving refund for your failed CC bill txn is the worst nightmare ever since the amount would be on the higher side and arranging funds again when your due date is a tough job. All is what i will tell you is to dm them on twitter and raise a request on their app to resolve this issue asap. Hope you get your money soon.
#AA_JJ 
MrKool_JJ wrote:I don’t know why people are only relying on Mobi*** and then worrying because their bills paid aren’t reflected in the account.
In your case, it failed and not receiving refund for your failed CC bill txn is the worst nightmare ever since the amount would be on the higher side and arranging funds again when your due date is a tough job. All i all tell you is to dm them on twitter and raise a request on their app to resolve this issue asap. Hope you get your money soon.
#AA_JJ
Will never rely on them in future but dm them on Twitter is also not effective nowadays as they have same set of reply every time as said by @soccergiants
soumya01 wrote:Will never rely on them in future but dm them on Twitter is also not effective nowadays as they have same set of reply every time as said by @soccergiants
Lodge a grievance on Umang app/NPCI portal.
soumya01 wrote:Already done bro but no reply yet. Also dm npci upi on Twitter but it says that npci is a platform for processing transaction and to complain bank/merchant for further assistance.
You will have to wait and there is no other option soumya since resolution on such cases are not instant 
