Issue with the Gripinvest

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Last Comment 2023-04-04

2023-03-02

Lured by their referral offer, I opened an account with them for my father. I made a bond purchase worth 20900/- in that account for which we received order placement confirmation too. After two days, when i checked my account I could see that they cancelled that purchase and the referral benefit as well. Without any intimation either after or before they cancelled our order. On top of that inspite of our repeating emails seeking the refund, they are not responding at all. DM in twitter also of no response. Anyone knowing the escalation process, please guide me how to recover my hard earned 20900/- siphoned off by them. Payment made through UPI so any chargeback procedure guidance also helpful.

Update:- Thanks for all inputs. One of the guys shared a whatsapp group link, after posting my issue there I immediately got response from one of the managers and he told he will take care of my issue. Let's hope for the best.

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https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124549

kukdookoo

2023-03-02

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Paji for how much referral amount you risked 21k? @guest_999 @Ramta_Jogi

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124585

narayana1dd249

2023-03-02

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We are in 2023, still if these kind of things happen, very hard to believe.

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https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124784

dhinchakrohit

2023-03-02

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I suggest wait for few days as transaction reversals take time. In the mean time get a confirmation from them on mail about reason for cancelling transaction. Last, if nothing works u can raise complaint on SEBI SCORES portal.

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124794

bdatta1981

2023-03-02

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Send a written complaint to their registered office. Ensure that you get receipt of acknowledgement for that. Mention the number of days you can wait before you start looking for legal options to get your money back. If they don't revert within the specified time, then complain to SEBI or you can go to consumer court

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124841

Neo53

2023-03-02

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When was order cancelled? (Date)

Which bond?

Customer support for Grip Invest is very very poor

Btw sometimes ppl had issue for failed transaction which they got back after 5 7 days so you can wait until that time and then update here

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124893

rn09

2023-03-02

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Also, try raising it on LinkedIn by tagging the founders & placing appropriate hashtags

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9124956

narayana1dd249

2023-03-02

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In the SEBI score portal, which category this gripinvest comes. I am unable to locate so seeking help @dhinchakrohit

https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9125181

dhinchakrohit

2023-03-02

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They should be stock broker or sub-broker right? I am guessing not sure.

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https://www.desidime.com/discussions/issue-with-the-gripinvest?page=1#post_9125001

narayana1dd249

2023-03-02

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In my post, i clearly mentioned that it's a successful transaction hence i got the order confirmation email too from the gripinvest. Subsequently they cancelled the order without any intimation and without issuing the refund, no response to my emails and Twitter DMs as well to my refund concern.