Issue with Urban Company :: Need Help :: Seniors Contacts

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Three days ago while booking a service from Urban Company I looked around for the UC GV and found them.

Before purchasing the same, I reached out to their Twitter support to confirm if I can use them. I received a callback from them on 15/1 who confirmed I could use the GV and the UC Rewards they had credited to my account during payment checkout.

Today after availing the service when I tried paying it wouldn’t take the 1500 balance from my GV…

Throughout the day I have been trying to reach out to them to make the payment and at 2:30 PM they called and said they will explain me how to redeem the same screenshot by screenshot over WhatsApp.

Now at at 5:20 PM they call and say it is not possible to pay via GV after service has been available and the same must be used during service booking by applying like a coupon.

It’s a shameful thing that they don’t even have a customer service number and one needs to wait for them to call you back.. While for people in Sydney they have a customer helping. #Racist UrbanCompany

Can someone with experience/contacts in UC guide what can be done ?

16 Comments  |  
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Nothing possible. Gv to be used at time of booking only.

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Understand its unfair but racist?
You think they are discriminating based on your skin color?

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MrKool_JJ wrote:

Also, I don’t know where @pingpong has tagged me/liked my comment too and this might be the thread was already deleted too sleepy
Btw, what was that ? sweat_smile

don’t bother about that thread bro
see this one https://www.desidime.com/discussions/light-hear... taaza taaza fresh fresh 🍉🍇🍓🍈🍑🍒

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pingpong wrote:

don’t bother about that thread bro
see this one https://www.desidime.com/discussions/light-hear... taaza taaza fresh fresh 🍉🍇🍓🍈🍑🍒

I had written a lot of stuffs on my app and suddenly the page automatically got refreshed and everything just disappeared rage sleepy
Now again I’ll have to type everything disappointed pensive

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pingpong wrote:

don’t bother about that thread bro
see this one https://www.desidime.com/discussions/light-hear... taaza taaza fresh fresh 🍉🍇🍓🍈🍑🍒

I don’t know what is happening now since all the threads are now deleted and i am not able to understand what was the story behind this.
@Wander-lust is too denying this thing. So i rest my case here and being neutral since i know both of you guys here on DD so just peace out and just enjoy the song.


@sravz86 @manikantaks4u
@Charan1122 @andromeda
#Nooffence
#AA_JJ sunglasses

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MrKool_JJ wrote:

I don’t know what is happening now since all the threads are now deleted and i am not able to understand what was the story behind this.
@Wander-lust is too denying this thing. So i rest my case here and being neutral since i know both of you guys here on DD so just peace out and just enjoy the song.


@sravz86 @manikantaks4u
@Charan1122 @andromeda
#Nooffence
#AA_JJ sunglasses

Why this song, why me, and who/why/what offence?

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MrKool_JJ wrote:

I don’t know what is happening now since all the threads are now deleted and i am not able to understand what was the story behind this.
@Wander-lust is too denying this thing. So i rest my case here and being neutral since i know both of you guys here on DD so just peace out and just enjoy the song.


@sravz86 @manikantaks4u
@Charan1122 @andromeda
#Nooffence
#AA_JJ sunglasses

Just simply tagged some telugu folks that’s it.
Nooffence was for them (since there was some issues in the past) and you too guys because i simply tagged you dimers smile

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MrKool_JJ wrote:

I don’t know what is happening now since all the threads are now deleted and i am not able to understand what was the story behind this.
@Wander-lust is too denying this thing. So i rest my case here and being neutral since i know both of you guys here on DD so just peace out and just enjoy the song.


@sravz86 @manikantaks4u
@Charan1122 @andromeda
#Nooffence
#AA_JJ sunglasses

What happened bro? I see some thread you want to reply is already deleted but I have no idea about that thread.

Yeah David Warner knows more about the song Butta Bomma sunglasses laughing

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….cash is the king….and will remain so…

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manikantaks4u wrote:

What happened bro? I see some thread you want to reply is already deleted but I have no idea about that thread.

Yeah David Warner knows more about the song Butta Bomma sunglasses laughing

I too don’t know what exactly happened since all the threads are now deleted so i just wanted them to peace out and enjoy the moment with David Warner wink

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MrKool_JJ wrote:

I too don’t know what exactly happened since all the threads are now deleted so i just wanted them to peace out and enjoy the moment with David Warner wink

aap mere naam kyun tag kiya?

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sravz86 wrote:

aap mere naam kyun tag kiya?

Just simply tagged some telugu folks that’s it.
Nooffence was for them (since there was some issues in the past) and you too guys because i simply tagged you dimers smile

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