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Issue with wrong mail id in myntra

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Deal Cadet
saivenkatesh

I mistakenly given a wrong mailid in myntra , I have 1100 insider points ,how to redeem those points ,it is asking otp that send to that wrong mailid and I can’t able to create that maild which I have given in myntra. What should i do, any idea??

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Deal Lieutenant Deal Lieutenant
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saivenkatesh wrote:

I mistakenly given a wrong mailid in myntra , I have 1100 insider points ,how to redeem those points ,it is asking otp that send to that wrong mailid and I can’t able to create that maild which I have given in myntra. What should i do, any idea??

Add phone number

Deal Subedar Deal Subedar
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If it’s gmail then create a new gmail account with that mail id blush

Deal Subedar Deal Subedar
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Call customer care and talk get this fixed within 1 hour.

Deal Captain Deal Captain
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Maybe you should contact customer care if you can’t create new email address on that wrong email address smile

Deal Cadet Deal Cadet
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I can’t able to create Gmail account with that mail I’d and customer care is also helpless

Pro Deal Legend Pro Deal Legend
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If mobile no is registered then call customer care & tell them that u want to change mail id but otp is not coming on mobile no. , U by mistake added wrong mail id

Deal Cadet Deal Cadet
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Myntra customer care is unable to help ,they are saying that they cannot transfer myntra insider points

Deal Newbie Deal Newbie
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same happened with me on flipkart… waited several hours for phone otp—nothing came! then checked mail and saw all the flipkart otps are there..

Deal Newbie Deal Newbie
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saivenkatesh wrote:

Myntra customer care is unable to help ,they are saying that they cannot transfer myntra insider points

why didnt you verify your email first?? after putting your mail id they always send a mail to verify it!

Deal Lieutenant Deal Lieutenant
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dblueknight wrote:

why didnt you verify your email first?? after putting your mail id they always send a mail to verify it!

how will he verify email with wrong email id ?

Pro Entertainer Pro Entertainer
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nomag wrote:

how will he verify email with wrong email id ?

How did he verify wrong email id in first place… Seems OP is doing some Shyanpanti… wink toungueout
.
And how did he get so many points? … sad

Deal Lieutenant Deal Lieutenant
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vijkap201 wrote:

How did he verify wrong email id in first place… Seems OP is doing some Shyanpanti… wink toungueout
.
And how did he get so many points? … sad

there is no need to verify email for myntra account creation. same happened with me.. i only verified mobile

Deal Cadet Deal Cadet
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@vijkap201 I earned points by playing games on that sale and daily tasks and it is not asked for verification of mail id when I created

Pro Entertainer Pro Entertainer
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saivenkatesh wrote:

@vijkap201 I earned points by playing games on that sale and daily tasks and it is not asked for verification of mail id when I created

sad
Deal Cadet Deal Cadet
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@saivenkatesh Have you find the solution?
same is happening with me. I created myntra account with @ fmail.com instead of @ gmail.com.
Now when I’m trying to redeem myntra insider points it is asking to verify OTP through email only.
Mobile number is linked and verified to this myntra account, but not getting OTP on mobile number.
Though in my other accounts, I got OTP on mobile also but not on this account.

Deal Cadet Deal Cadet
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tomato_potato_deals wrote:

@saivenkatesh Have you find the solution?
same is happening with me. I created myntra account with @ fmail.com instead of @ gmail.com.
Now when I’m trying to redeem myntra insider points it is asking to verify OTP through email only.
Mobile number is linked and verified to this myntra account, but not getting OTP on mobile number.
Though in my other accounts, I got OTP on mobile also but not on this account.

No ,I can’t able to find solution

Deal Cadet Deal Cadet
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tomato_potato_deals wrote:

@saivenkatesh Have you find the solution?
same is happening with me. I created myntra account with @ fmail.com instead of @ gmail.com.
Now when I’m trying to redeem myntra insider points it is asking to verify OTP through email only.
Mobile number is linked and verified to this myntra account, but not getting OTP on mobile number.
Though in my other accounts, I got OTP on mobile also but not on this account.

Tell me too  if you find a solution

Deal Cadet Deal Cadet
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You need to contact myntra cc and tell them you have mistakenly given wrong email id post that they will send you email on your correct id where you need to send any identity proof to validate your account post that in 3-4 days your account will be transfered to your new email address….. also please make sure your existing name on your myntra account should match with the identity proof you are providing.

Deal Cadet Deal Cadet
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shappyalwayshappy wrote:

You need to contact myntra cc and tell them you have mistakenly given wrong email id post that they will send you email on your correct id where you need to send any identity proof to validate your account post that in 3-4 days your account will be transfered to your new email address….. also please make sure your existing name on your myntra account should match with the identity proof you are providing.

ok thanks, I’ll try this

Deal Cadet Deal Cadet
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tomato_potato_deals wrote:

@saivenkatesh Have you find the solution?
same is happening with me. I created myntra account with @ fmail.com instead of @ gmail.com.
Now when I’m trying to redeem myntra insider points it is asking to verify OTP through email only.
Mobile number is linked and verified to this myntra account, but not getting OTP on mobile number.
Though in my other accounts, I got OTP on mobile also but not on this account.

As I said in my one other account I got OTP on phone too.
What factors could decide when I’ll get OTP on phone or on mobile??
anyone..?

Deal Lieutenant Deal Lieutenant
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tomato_potato_deals wrote:

As I said in my one other account I got OTP on phone too.
What factors could decide when I’ll get OTP on phone or on mobile??
anyone..?

Not sure abt myntra, but when u try from app generally otp comes on phone,

Deal Cadet Deal Cadet
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shappyalwayshappy wrote:

You need to contact myntra cc and tell them you have mistakenly given wrong email id post that they will send you email on your correct id where you need to send any identity proof to validate your account post that in 3-4 days your account will be transfered to your new email address….. also please make sure your existing name on your myntra account should match with the identity proof you are providing.

I tried so many times but they told that email can’t be changed or no transferring of account to new email

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