@stoptomove -- Interesting. Same is being discussed here
Issued in public interest - Samsung or one plus
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I was using samsung phone and at the time of any vkyc it was not able to produce clear image of pan card. Agent always told me to try from non samsung device.
Now this time while doing vkyc with yes bank, The vkyc agent told that one plus device and samsung both are not supported and disconnected vkyc call.
I had to do it from my cook's redmi phone and it worked like champ. Smooth and easy. Lol
So if you have these phones or planing to buy, think again...
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Hai to sahi...credit card ke liye bardast kar raha hun..
this is false allegation, problem is some public who doesn't know how to use camera properly
Specifically told by yes bank vkyc agent. Also multiple experiences.
Also at the time of vkyc nothing can be adjusted in camera except trying to focus by moving phone close or far.
i guess cz auto focus doesn't work in vkyc time lol
Redmi worked without any problem on first try.
This is known and classic problem with Samsung
Yes , also came to know today that one plus also joined the party.
Exactly, I closed my one card because I thought their vkyc system is at fault.
I completed my vkyc with yes bank and the same problem arose and the person on the other side told me that samsung and one plus devices captures blurred images of PAN card but somehow he took blurred image only.
I hate samsung because I have to close my one card.
Same thing i was told today and vkyc agent disconnected
it is to do with macro lens.....high end phones dont have that simple stupid 2 mp macro lens.....
he he....now people will know the importance of macro lens....its for successful VKYC.......to capture document clearly...
Ab to tumko bhai cook se bana kar rakhni padegi....nhi baat bigdi to vkyc bigadi....😂
Sahi kaha bhai, waise bhi khana banane wale ko bana nahi sakate bana ke hi rakhana padata hai.
Yes bank told same for me too. But it was just a bad ambiance and network. From well lit office room, it got thru.
@stoptomove I completed my V-KYC with HDFC yesterday using a Samsung S24U without any issues. Which Samsung mobile are you using?
Has anyone successfully completed the V-KYC using a OnePlus or Samsung device? If yes, please specify the model number. If not, please also specify the model number.
I got done for yes bank with m42
I have Samsung S10+.. never faced any issue with VKYC..
Isn't the vkyc is done in web browser via link provided by banks?
For that time period provide all necessary permission in browser like locstion mic cam etc.
bro i completed with kiwi card vkyc from yes bank on my Samsung galaxy s9+ 😂,i think they trolling you
May be all of the samsung is not troublesome. Thx for sharing model number for the benifit of the community
at-least share your cooks contact ID, e-mail and the complete terms and conditions.
(whether the cook allows the remix to be used by others, for VKYC, without taking cash/ GC or any other terms and conditions.)
So u created an account right now - just to speak like this...
I have been using samsung and never had any issues.. Very weird
How many time it will have to tell you that don listen to negative comments of peephole in general and customer care in particular ,
Have used my samsung phone for VKYC for almost every bank credit card and savings account, never faced such issues
🤣🤣 gajab bezati hai bhai
i guess cz auto focus doesn't work in vkyc time lol
it is to do with macro lens.....high end phones dont have that simple stupid 2 mp macro lens.....
he he....now people will know the importance of macro lens....its for successful VKYC.......to capture document clearly...