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Issued in public interest - Samsung or one plus

315°
Comrade
stoptomove
Nothing against samsung or one plus

I was using samsung phone and at the time of any vkyc it was not able to produce clear image of pan card. Agent always told me to try from non samsung device.

Now this time while doing vkyc with yes bank, The vkyc agent told that one plus device and samsung both are not supported and disconnected vkyc call.

I had to do it from my cook's redmi phone and it worked like champ. Smooth and easy. Lol

So if you have these phones or planing to buy, think again...
Top Comments
Pro Entertainer Pro Entertainer
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🤣🤣 gajab bezati hai bhai

Mobile Guru Mobile Guru
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i guess cz auto focus doesn't work in vkyc time lol

Deal Cadet Deal Cadet
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it is to do with macro lens.....high end phones dont have that simple stupid 2 mp macro lens.....

he he....now people will know the importance of macro lens....its for successful VKYC.......to capture document clearly...

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Pro Entertainer Pro Entertainer
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🤣🤣 gajab bezati hai bhai

Comrade Comrade
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Hai to sahi...credit card ke liye bardast kar raha hun.. grinning

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Freebie Finder Freebie Finder
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this is false allegation, problem is some public who doesn't know how to use camera properly

Comrade Comrade
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Specifically told by yes bank vkyc agent. Also multiple experiences.

Also at the time of vkyc nothing can be adjusted in camera except trying to focus by moving phone close or far.

Mobile Guru Mobile Guru
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i guess cz auto focus doesn't work in vkyc time lol

Comrade Comrade
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Redmi worked without any problem on first try.

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Deal Cadet Deal Cadet
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This is known and classic problem with Samsung

Comrade Comrade
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Yes , also came to know today that one plus also joined the party.

Deal Cadet Deal Cadet
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Exactly, I closed my one card because I thought their vkyc system is at fault.

I completed my vkyc with yes bank and the same problem arose and the person on the other side told me that samsung and one plus devices captures blurred images of PAN card but somehow he took blurred image only.

I hate samsung because I have to close my one card.

Comrade Comrade
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Same thing i was told today and vkyc agent disconnected

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Deal Cadet Deal Cadet
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it is to do with macro lens.....high end phones dont have that simple stupid 2 mp macro lens.....

he he....now people will know the importance of macro lens....its for successful VKYC.......to capture document clearly...

Finance Ninja Finance Ninja
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Ab to tumko bhai cook se bana kar rakhni padegi....nhi baat bigdi to vkyc bigadi....😂

Comrade Comrade
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Sahi kaha bhai, waise bhi khana banane wale ko bana nahi sakate bana ke hi rakhana padata hai. sweat_smile

Benevolent Benevolent
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Yes bank told same for me too. But it was just a bad ambiance and network. From well lit office room, it got thru.

Deal Newbie Deal Newbie
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@stoptomove I completed my V-KYC with HDFC yesterday using a Samsung S24U without any issues. Which Samsung mobile are you using?

Comrade Comrade
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Galaxy m31
Deal Newbie Deal Newbie
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Has anyone successfully completed the V-KYC using a OnePlus or Samsung device? If yes, please specify the model number. If not, please also specify the model number.

Benevolent Benevolent
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I got done for yes bank with m42

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Benevolent Benevolent
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I have Samsung S10+.. never faced any issue with VKYC..

Comrade Comrade
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Lucky you...have you did any vkyc recently?
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Shopping Friend Shopping Friend
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Same with Realme. 

Deal Subedar Deal Subedar
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I am using realme gt2 Pro, never faced this issue

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Deal Cadet Deal Cadet
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Isn't the vkyc is done in web browser via link provided by banks?

For that time period provide all necessary permission in browser like locstion mic cam etc.

Deal Lieutenant Deal Lieutenant
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bro i completed with kiwi card vkyc from yes bank on my Samsung galaxy s9+ 😂,i think they trolling you 

Comrade Comrade
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May be all of the samsung is not troublesome.  Thx for sharing model number for the benifit of the community

Deal Newbie Deal Newbie
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unless one posts the complete details to utilise a deal or a trick, it become user specific or with incomplete details.

at-least share your cooks contact ID, e-mail and the complete terms and conditions.
(whether the cook allows the remix to be used by others, for VKYC, without taking cash/ GC or any other terms and conditions.)
Cool Cool
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So u created an account right now - just to speak like this...

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Deal Newbie Deal Newbie
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I have been using samsung and never had any issues.. Very weird

Generous Generous
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How many time it will have to tell you that don listen to negative comments of peephole in general and customer care in particular , 

Deal Cadet Deal Cadet
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Have used my samsung phone for VKYC for almost every bank credit card and savings account, never faced such issues

Comrade Comrade
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Model
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