ITR Issue With Flipkart Axis Bank Credit Card

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I applied Flipkart Axis Bank Credit Card On Sunday So Video Kyc Not Completed.

Yesterday agent called me for KYC & Document Pick-up, I Have 3.50 Lakh ITR & Amazon ICICI Credit Card (1 Month Old + 1.30 Lakh Limit Available) But Agent Want 3.60 Lakh ITR So He Not Ready for KYC & documents pickup.

Flipkart clearly mentioned that 3.50 Lakh annual income ITR required for card & someone mentioned that revised your ITR & same I told today Agent that I can revised my ITR…But Now He told me contact your axis bank branch where you have have axis bank account.

Can I lodge complaint or what should I do?