JioFiber Power Adapter replacement - Free or chargeable?

56°
The PostMighty
cveldandi
Hello Dimers,

I need clarity wrt JioFiber Power Adapter replacement. today morning there was an issue with Internet not working.sp ,i raised request,he diagnosed and changed the adapter and it is working now.

But he charged 399/- for power adapter replacement.when i asked,free replacement only for routers.and he didn't give invoice.

Now, my question is ,is it correct?
Or he just lied?

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7 Dimers
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So you have asked for router itself. Because I have seen that charger comes free with router.

The PostMighty The PostMighty
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No repair ...only power adapter I am asking
Crowdpuller Crowdpuller
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Nothing is chargeable , neither router nor adapter,

If he insisted you should have asked for a router replacement stating any reason

They have to replace it.

Only condition is there should not be external damage to either of them.

Beacon Beacon
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He bought a charger from market, gave it to u, made some profit.

Deal Cadet Deal Cadet
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Make a complaint against him to jio and update here

The PostMighty The PostMighty
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Yeah .they mentioned power adapter is chargeable,while router replacement is free
Deal Cadet Deal Cadet
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you could have bought an adapter from market. just check the voltage & ampere or simply show your adapter to seller.

Deal Cadet Deal Cadet
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Airtel replaced my adapter free of cost.

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