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Jio mart scam

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Entertainer
kartikxxx

I made an order worth 2k, and out of which i paid 400₹ using mahacashback and rest 1600₹ using my card (via cred).

Now next day, i got notification thta one product (worth 200) is unavailable so we have processed refund.

Now, when i checked they have processed entire 200₹ into my mahacashback wallet, instead of original payment source i.e my card.

I called /email/ tweeted them, all i got is that it’s a system thing so we can’t do anything, sorry for inconvenience…

Fyi – we can only use 20% of the order value using mahacashback wallet.

Crux – they converted my real money into their shitty mahacashback wallet.

Anyone faced this kind of issue? What should i do now, any suggestions?

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Generous Generous
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you can’t do anything , dd is full of such post. search. That’s how they refunding 

Entertainer Entertainer
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This is a fraud yaar, they are converting our money into their cashback, which can only be used 20% confused

Generous Generous
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Many have faced this
The only solution is place small orders, so u dont loose much.

Benevolent Benevolent
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they have been doing this since the beginning 

Deal Cadet Deal Cadet
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JioMart is super shitty… CS doesn’t exist. Their delivery fleet (atleast here in Mumbai it is Grab, a startup bought by Reliance few years back) is  highly unreliable.

I only order things from Jiomart which are either at big discount, or not available say at DMart and the ones for which there is no rush.

So even if I don’t get it, no qualms

Deal Cadet Deal Cadet
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what stuff is cheaper on jiomart than on Dmart?

Deal Cadet Deal Cadet
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On packaged goods there are decent margins. And sometimes prices at JioMart are better vs Dmart.

I am saying from my experience of using both these Marts here in Powai/Mumbai region

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Super Stud Super Stud
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Cancel the order and buy from dmart

Entertainer Entertainer
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Order is cancelled by them only, and refund is credited into cashback wallet

Perfectionist Perfectionist
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And maha cashback will expire @ 30 April automatically….

11 days left…

Benevolent Benevolent
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I never faced this issue but been through their refund process once which is literally so bad.

Since then I stick with Cod no matter what kind of payment offers are going on.

Benevolent Benevolent
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Yes, it’s been there from a long time.
And the sad part is MAHACB is also expiring on 30th April sad

Deal Cadet Deal Cadet
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Use cod while redeeming remaining cashback bro

Order stuff like tea sugar which has good shelf life.

Deal Captain Deal Captain
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This is current trick by jiomart’s. They know that all cashback will expire by 30th April. Better place small order and place on cash on delivery

Deal Subedar Deal Subedar
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They deducted 100 from my account saying that mahacashback is valid for 90 only. When i gave them transactions wise report and proved that none of the cash is older than 90 days. They stopped replying. Jiomart ho ya jio mobile, customer care is rocking (it’s like breaking your head on rocks)

Deal Subedar Deal Subedar
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I always place one order for one product, if the product value is more than 200 (minimum condition to use mahacashback)

Deal Cadet Deal Cadet
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It’s been common on jiomart, recently happened with me, i returned whole order, thats the only solution.

Deal Cadet Deal Cadet
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How to return?

By not giving delivery code and rejecting back?

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Deal Cadet Deal Cadet
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Any good suggestion on jiomart to buy? I have 1000rs Maha cb

Deal Subedar Deal Subedar
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Buy butter cheese, you will get 20% discount for using mahacashback

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Crusader Crusader
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Same happened with me on netmeds order..
Ordered 5 medicines. Used jio cashback for placing order..
But got only one medicine delivered..
After 10 days an out for delivery message came..when I called the delivery guy..he said order is cancelled as products are oos..
When asked about the same in costumer care.. they refunded more money to jio cashback than the amount I redeemed while placing order..

Generous Generous
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‘More money than you redeemed’
definitely a scam

Atleast in Ops case, it was less than what he originally redeemed

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Trailblazer Trailblazer
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Whenever I place fashion order its gets cancelled but received refund to my original payment only

Entertainer Entertainer
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In full cancellation, refund in original source, partial cancellation, refund in mahacashback wallet

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Helpful Helpful
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Have only bought jiomart gift card during offer and then order products from gv

Entertainer Entertainer
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Never purchased any jiomart gv

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Deal Cadet Deal Cadet
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buy something else worth 1000 and save 200

Generous Generous
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I bought 25w Samsung charger and burned all Mahacb. 

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