Jio mart scam

282°
Deal Captain
kartikxxx

I made an order worth 2k, and out of which i paid 400₹ using mahacashback and rest 1600₹ using my card (via cred).

Now next day, i got notification thta one product (worth 200) is unavailable so we have processed refund.

Now, when i checked they have processed entire 200₹ into my mahacashback wallet, instead of original payment source i.e my card.

I called /email/ tweeted them, all i got is that it’s a system thing so we can’t do anything, sorry for inconvenience…

Fyi – we can only use 20% of the order value using mahacashback wallet.

Crux – they converted my real money into their shitty mahacashback wallet.

Anyone faced this kind of issue? What should i do now, any suggestions?

Expired
46 Comments  |  
20 Dimers
  • Sort By
Deal Lieutenant Deal Lieutenant
Link Copied

you can’t do anything , dd is full of such post. search. That’s how they refunding 

Deal Lieutenant Deal Lieutenant
Link Copied

Many have faced this
The only solution is place small orders, so u dont loose much.

Deal Captain Deal Captain
Link Copied
bohemian wrote:

you can’t do anything , dd is full of such post. search. That’s how they refunding 

This is a fraud yaar, they are converting our money into their cashback, which can only be used 20% confused

Critic Critic
Link Copied

they have been doing this since the beginning 

Deal Cadet Deal Cadet
Link Copied

JioMart is super shitty… CS doesn’t exist. Their delivery fleet (atleast here in Mumbai it is Grab, a startup bought by Reliance few years back) is  highly unreliable.

I only order things from Jiomart which are either at big discount, or not available say at DMart and the ones for which there is no rush.

So even if I don’t get it, no qualms

Deal Captain Deal Captain
Link Copied
singh.sourabh818 wrote:

Cancel the order and buy from dmart

Order is cancelled by them only, and refund is credited into cashback wallet

Sunrisers Hyderabad Sunrisers Hyderabad
Link Copied

And maha cashback will expire @ 30 April automatically….

11 days left…

Deal Cadet Deal Cadet
Link Copied
name_not_important wrote:

what stuff is cheaper on jiomart than on Dmart?

On packaged goods there are decent margins. And sometimes prices at JioMart are better vs Dmart.

I am saying from my experience of using both these Marts here in Powai/Mumbai region

Pro Shopping Friend Pro Shopping Friend
Link Copied

I never faced this issue but been through their refund process once which is literally so bad.

Since then I stick with Cod no matter what kind of payment offers are going on.

Mobile Guru Mobile Guru
Link Copied

Yes, it’s been there from a long time.
And the sad part is MAHACB is also expiring on 30th April sad

Pro Shopping Friend Pro Shopping Friend
Link Copied
Expand
mGforCe wrote:

On packaged goods there are decent margins. And sometimes prices at JioMart are better vs Dmart.

I am saying from my experience of using both these Marts here in Powai/Mumbai region

Yeah they have the most competitive prices in the market and they keep running even better offers time to time. 20% discount & 10% cashback was sweet cherries above all this.

Deal Cadet Deal Cadet
Link Copied

Use cod while redeeming remaining cashback bro

Order stuff like tea sugar which has good shelf life.

Deal Captain Deal Captain
Link Copied

This is current trick by jiomart’s. They know that all cashback will expire by 30th April. Better place small order and place on cash on delivery

Deal Subedar Deal Subedar
Link Copied

They deducted 100 from my account saying that mahacashback is valid for 90 only. When i gave them transactions wise report and proved that none of the cash is older than 90 days. They stopped replying. Jiomart ho ya jio mobile, customer care is rocking (it’s like breaking your head on rocks)

Deal Subedar Deal Subedar
Link Copied

I always place one order for one product, if the product value is more than 200 (minimum condition to use mahacashback)

Deal Cadet Deal Cadet
Link Copied

It’s been common on jiomart, recently happened with me, i returned whole order, thats the only solution.

Deal Cadet Deal Cadet
Link Copied

Any good suggestion on jiomart to buy? I have 1000rs Maha cb

Deal's Advocate Deal's Advocate
Link Copied

Same happened with me on netmeds order..
Ordered 5 medicines. Used jio cashback for placing order..
But got only one medicine delivered..
After 10 days an out for delivery message came..when I called the delivery guy..he said order is cancelled as products are oos..
When asked about the same in costumer care.. they refunded more money to jio cashback than the amount I redeemed while placing order..

Perfectionist Perfectionist
Link Copied
sujith8786 wrote:

Same happened with me on netmeds order..
Ordered 5 medicines. Used jio cashback for placing order..
But got only one medicine delivered..
After 10 days an out for delivery message came..when I called the delivery guy..he said order is cancelled as products are oos..
When asked about the same in costumer care.. they refunded more money to jio cashback than the amount I redeemed while placing order..

‘More money than you redeemed’
definitely a scam

Atleast in Ops case, it was less than what he originally redeemed

Deal Cadet Deal Cadet
Link Copied
sujith8786 wrote:

Same happened with me on netmeds order..
Ordered 5 medicines. Used jio cashback for placing order..
But got only one medicine delivered..
After 10 days an out for delivery message came..when I called the delivery guy..he said order is cancelled as products are oos..
When asked about the same in costumer care.. they refunded more money to jio cashback than the amount I redeemed while placing order..

Cant see maha cb redeem option on netmeds site, is it on app or removed now?  Do we get genuine products on netmes?

Trailblazer Trailblazer
Link Copied

Whenever I place fashion order its gets cancelled but received refund to my original payment only

Deal's Advocate Deal's Advocate
Link Copied
Expand
beamchota wrote:

Cant see maha cb redeem option on netmeds site, is it on app or removed now?  Do we get genuine products on netmes?

It’s at the payment page..where u select cards and wallets bro..
As far as genuineness.. my last netmeds order was in 2020.. and I got genuine ones

Deal Captain Deal Captain
Link Copied
Dileep_kumar wrote:

Whenever I place fashion order its gets cancelled but received refund to my original payment only

In full cancellation, refund in original source, partial cancellation, refund in mahacashback wallet

Deal Cadet Deal Cadet
Link Copied
Expand
sujith8786 wrote:

It’s at the payment page..where u select cards and wallets bro..
As far as genuineness.. my last netmeds order was in 2020.. and I got genuine ones


https://cdn0.desidime.com/attachments/photos/760923/medium/IMG_20220420_113221.jpg?1650434551

Deal's Advocate Deal's Advocate
Link Copied
Expand
beamchota wrote:


https://cdn0.desidime.com/attachments/photos/760923/medium/IMG_20220420_113221.jpg?1650434551


https://cdn0.desidime.com/attachments/photos/760925/medium/Screenshot_2022-04-20-11-38-21-423_com.NetmedsMarketplace.Netmeds.png?1650434938I can see in my account bro..
Ur logged in with the same number which has cashback right?
Else check in jiomart..
I’m seeing in both

Trailblazer Trailblazer
Link Copied
Expand
kartikxxx wrote:

For partial cancelled order also i received refund to my original payment

For partial cancelled order also i received refund to my original payment 55rs to jiomart n remaining 270 to lazypay

Deal Subedar Deal Subedar
Link Copied
beamchota wrote:

Any good suggestion on jiomart to buy? I have 1000rs Maha cb

Buy butter cheese, you will get 20% discount for using mahacashback

replyuser
Click here to reply
Reply