Jio Prepaid sim Query : Don't have active plan since 4-5months - I am unable to check my main balance [“Automatic Number Retention Scheme” ]

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Deal Cadet
mayur.sagavk...

QUERY : Jio Prepaid – Pune Maharashtra  

[SECONDARY SIMNEED TO KEEP ACTIVE]

INCOMING CALLS WORKING SINCE PAST 4-5months

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Today, I have got call from jio customer care that you donot have active recharge.

NEED TO CHECK MY MAIN BALANCE : so that i will maintain 20rs in main balance for auto deduction - “Automatic Number Retention Scheme” 

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Since, donot have active plan  I am unable to check my main balance [My Jio App -> MyPlans]. Any way you can check your main balance .. [USSD codes it seems have stopped working.]

https://cdn0.desidime.com/attachments/photos/757407/medium/Capture.JPG?1649250024

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Deal Cadet Deal Cadet
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Just select any recharge plan below ur main balance from my jio app ..on payment page u will see balance

Deal Cadet Deal Cadet
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King_123 wrote:

Just select any recharge plan below ur main balance from my jio app ..on payment page u will see balance

balance won’t be showed if you select recharge plan higher than your balance

Sunrisers Hyderabad Sunrisers Hyderabad
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You don’t have balance then only they called you…. In next 5-7 days number will be deactivated… Happened with me … So you have to get sim replacement after that…. To avoid it do recharge with plan and feel peace of mind… Okay…

Deal Lieutenant Deal Lieutenant
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check balance by logging in on jio.com

Deal Subedar Deal Subedar
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syed786 wrote:

You don’t have balance then only they called you…. In next 5-7 days number will be deactivated… Happened with me … So you have to get sim replacement after that…. To avoid it do recharge with plan and feel peace of mind… Okay…

After deactivation, you got the SIM replacement for same number?

Deal Subedar Deal Subedar
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i had the same issue checked mine through some hidden option in i dont remember where

Chennai Super Kings Chennai Super Kings
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Easy way.

Login to Jio.com with the Mobile no. (Hope u r getting sms to this no)

In the Dashboard itself it will show the Main balance (This no. I have not recharged for 2 years)

https://cdn0.desidime.com/attachments/photos/757433/original/image.png?1649256029

Deal Cadet Deal Cadet
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Scorpion wrote:

Easy way.

Login to Jio.com with the Mobile no. (Hope u r getting sms to this no)

In the Dashboard itself it will show the Main balance (This no. I have not recharged for 2 years)

https://cdn0.desidime.com/attachments/photos/757433/original/image.png?1649256029

Thanks ..got it. 

Incoming Calls : Working [getting more than 10 incoming calls daily from friends]

Incoming SMS : working

Not recharged for approx than 7-8 months.


[the customer care had called me for the first time in so many months]

May be because my balance was 13rs. [which is less than 20 for “Automatic Number Retention Scheme"]


Now i have balance more than 20rs. Does this automatic 20rs deduction to extend validity of no usage really work.

Deal Newbie Deal Newbie
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sri222 wrote:

After deactivation, you got the SIM replacement for same number?

+1

Sunrisers Hyderabad Sunrisers Hyderabad
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sri222 wrote:

After deactivation, you got the SIM replacement for same number?

Yes you get it if you apply for sim replacement in 2 days when your number gets deactivated … This is for non recharge and Jio office people called ones number only… If you won’t get calls from jio office and still your number gets deactivated then you can’t get sim replacement for that number… Personally experienced… For safety of primary number port out of jio… Best advice….

Mobile Guru Mobile Guru
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20rs ka recharge karte raho…

Sunrisers Hyderabad Sunrisers Hyderabad
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MrKool_JJ wrote:

20rs ka recharge karte raho…

There is no guarantee…. Many numbers of 1 & 1.5 years regular recharged numbers also getting deactivated nowadays ….

Mobile Guru Mobile Guru
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syed786 wrote:

There is no guarantee…. Many numbers of 1 & 1.5 years regular recharged numbers also getting deactivated nowadays ….

Occassionally use Jio sim too to receive calls or sms.

Sunrisers Hyderabad Sunrisers Hyderabad
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I have seen some people are asking only jio postpaid … Not prepaid… May be it won’t gets deactivated…

Mobile Guru Mobile Guru
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MrKool_JJ wrote:

Occassionally use Jio sim too to receive calls or sms.

I’ve just now used my Jio sim to receive a phone call for sometime sweat_smile joy

Critic Critic
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Just call 1299.
@mayur.sagavkar435789

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