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Jiofibre relocation

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Deal Cadet
theprofessor
I requested for jio fibre relocation some days back. It is getting rescheduled again and again.
I'm doing wfh, so need it at any cost.

First, I called CC they told, no Engineer available.

Next day, I again called, they said, engineer is assigned and they will call you soon.

They are giving excuses only.

Relocation is just a basic facility. I mean,all those people who are living on rent needs this facility frequented. They won't cancel this connection and get a new one,  but why jio is torturing us for this.

Already complained on twitter but still excuses only.

Experts pls advice, what to do?
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Deal Cadet Deal Cadet
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Yup same thing happened with me ,week back . The best possible way is to cancel this jio fibre, and request a new jio fibre. Which I did . their relocation process is worse

Deal Subedar Deal Subedar
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Deal Subedar Deal Subedar
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Hi bro..if possible check pm..

Deal Cadet Deal Cadet
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After multiple follow ups of CC and twitter, finally got a call from engineer and relocation done.
Benevolent Benevolent
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Any extra charges? My friend has held off getting Jio fiber as he needs to move in a few months and doesn’t fancy wasting Rs 1k towards the non-refundable installation charges.

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Deal Newbie Deal Newbie
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Yes I’m also facing the same problem. I’m struggling from almost a week. The customer service of Jio is really hopeless. I’m giving up there are many other service providers.

Generous Generous
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They do it on purpose to force customer for a new connection. considering installation is almost free with referral scheme.

Benevolent Benevolent
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According to Jio customer care to prevent disconnection in case of Jio Fiber Prepaid one has to recharge at least once every 90 days (3 months) but here https://www.jio.com/en-in/faq/jiofiber-referral... one recharge in at least 6 months is mentioned. Which is correct? 

Deal Newbie Deal Newbie
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Hi, 


I'm ~25 months old Jio Fiber user (under annual subscription at Hyderabad) and now I'm requested for relocation since a week. 

First, I called CC they told, no Engineer available.

They are giving excuses only or suggesting to use chat box. 


Relocation is just a basic facility. I mean, all those people who are living on rent needs this facility frequented. 

I didn't expected the kind of help, support/response by service team.
I'm actively looking for an alternative best service provider to shift the existing account.

Experts pls advice, what to do?

Deal Newbie Deal Newbie
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Maddilapalem bus stop 

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