Before it was easy to contact them but today they inserted bots in coustomer support that don't allow to reach them.
Looks Amazon India Violating Many Consumer Protection Acts
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- Last Comment
1. They Don't Display Support Number
2. No Details of Grievance officer/department
3. No Registered Address Mentioned
4. No Contact us Page
5. Forcing App to download to Contact
Even having so much experience with amazon ordering nowadays, I can not connect with support easily it takes lots of step and time to connect and even after taking with support results are useless
Now think of normal user or newbie
We must take this seriously and raise our voice social media for each big sites Amazon,flipkat,Myntra and more
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Directly call them. Call button is just beside chat option.
Or, to chat, choose random options....have I solved your problem..no...then option comes to chat with agent.
Rightly pointed out.
All listed above are same in close rival platform.
By any chance, is your profession related to compliance?
For Amazon, you can send email at [email protected] and you will get a call on next day
My topic is why amazon is violating not how to contact
While chatting type just anything weird.. like xgghjv vhffhh... Bot will ask if u want to connect with the associate....otherwise bot will play ringa rosy
Amazon India has much strong legal team for stated stuffs .
For more information you can file an RTI or petition in court .
dimers can crowdfund against legal fees .
Why for legal?
We just need 1 Tweet from dimers
M site shows same options as app.
Don't know about website.