Looks Amazon India Violating Many Consumer Protection Acts

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Wishlist Champion
Venom14

1. They Don't Display Support Number

2. No Details of Grievance officer/department 

3. No Registered Address Mentioned

4. No Contact us Page

5. Forcing App to download to Contact

Even having so much experience with amazon ordering nowadays, I can not connect with support easily it takes lots of step and time to connect and even after taking with support results are useless

Now think of normal user or newbie

We must take this seriously and raise our voice social media for each big sites Amazon,flipkat,Myntra and more

Top Comments
Deal Baba Deal Baba
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@Venom14

M site shows same options as app.

Don't know about website.

Heart of Gold Heart of Gold
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@TridentDG In website, you have to go to customer service and click on more help and then click Contact Us for a calling option with customer care

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18 Comments  |  
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Commentator Commentator
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Before it was easy to contact them but today they inserted bots in coustomer support that don't allow to reach them.

Deal Baba Deal Baba
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Directly call them. Call button is just beside chat option.

Or, to chat, choose random options....have I solved your problem..no...then option comes to chat with agent.

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Budding Star Budding Star
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Rightly pointed out.

All listed above are same in close rival platform.

By any chance, is your profession related to compliance?

Wishlist Champion Wishlist Champion
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No
General Awareness 
Deal Subedar Deal Subedar
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For Amazon, you can send email at [email protected] and you will get a call on next day

Wishlist Champion Wishlist Champion
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My topic is why amazon is violating not how to contact 

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Critic Critic
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While chatting type just anything weird..  like xgghjv vhffhh... Bot will ask if u want to connect with the associate....otherwise bot will play ringa rosy

Generous Generous
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Amazon India has much strong legal team for stated stuffs .

For more information you can file an RTI or petition in court . 

dimers can crowdfund against legal fees . 

Wishlist Champion Wishlist Champion
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Why for legal?

We just need 1 Tweet from dimers 

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