Lost 26 thousand because of bank fraud
- 2212
- 37
-
- Last Comment
Respected Sir,
I am writing since I believe, you will help me in getting back my lost money.
This is the sequence of events happened on 27/2/14.
1. I made a transaction of 460 at redbus.
2. The money got deducted and ticket did not get booked.
3. Immediately I got a call from redubus.
4. They said they will refund the moeny back
5. For refunding the money, they asked my debit card number.
6. I gave my debit card number.
7. I made mistake, So I called my bank head – ABM Murugaesan.
8. He being lazy, he told to come to bank with passbook to block the card.
9. Meanwhile I went to bank, the hacker took away 25000 rs from my account.
10. After reaching the bank, he blocked the card and told it was my mistake.
11. Because of his laziness, i lost money.
I belive your bank has serious data leak, without sharing my customer
id to hacker, the hacker was able to find out my customer id. How is
it possible.
Even after money was lost, I asked the bank to give me details
regarding where the moeny was spent, but they didnot share the detail.
Please help.
- Sort By
Maybe his topic was under DD moderation from 5 years😂😂
Which bank is this?
You took 5 years to reach bank?
Kehena kya chahte ho.
Translation: what do you want to say?
Describe it clearly.
Bank name, date of transaction, have you received your refund from redbus? (as you did transaction before 5 years 
), did you make any transactions in these 5 years (assuming you were not in coma from 2014-2019) 
.Have you shared you card CVV, date of expiry?
.What does your bank ask for authorizing ecom transaction like OTP or password?
THE onus is on Customer in various conditions as per latest RBI circular.
if details were shared by Customer , bank is never liable.
time lines is in the link below to report fraud.
In title “26000 lost”
In description “25000 lost”
What’s the exact amount?
Why you gave him all details expiry date and cvv no.? No one is asking expiry and cvv no. for refund because cvv is not needed to transfer any money.
He is in 2014 bro, even digital india wasnt there then , he lost money in the previous govt. 
When ticket was not booked ,it should have been automatically reveresed
Were you in coma all these years? Forget about it & never share card details in the future.
This is th reply I got from bank
Dear Sir,
With reference to the trailer mail, the customer has alleged data leak from Bank side resulting in 6 fraudulent transactions carried out in his account no. 6xxcccccc9 for Rs. 24,350/- on 27.02.2014. The customer has informed that on 27.02.2014 he has attempted to make a transaction on Redbus for Rs. 460/- and the money has got debited from his account whereas the transaction was unsuccessful. The customer vide his trailer mail has informed that, he got a call from Redbus regarding refund of money and asked for furnishing the debit card number which has been shared by the customer.
On verification of the transactions, all these transactions are carried out by successful authentication of Debit Card number and PIN since ATM PIN was mandatory for transactions carried out through Maestro Cards during the year 2014. The transactions have been carried out on the following portals. The card was Hotlisted by the branch on 27.02.2014 at 11:34:18 AM.
DATE
CARD NO
Website/Location
AMOUNT
RESPONSE
SEQ NO
TERMINAL ID
City
Country
27/02/14 10:39:12
504433xxxxxxxxx9854
5000
Successful
640045
00002301
SBIPG
IN
27/02/14 10:41:53
504433xxxxxxxxx9854
PAYU MONEY
5000
Successful
821287
70007469
GURGAON
IN
27/02/14 10:48:19
504433xxxxxxxxx9854
FREECHARGE PU
4900
Successful
821537
70003359
GURGAON
IN
27/02/14 10:52:31
504433xxxxxxxxx9854
PAYU MONEY
5950
Successful
821729
70007469
GURGAON
IN
27/02/14 10:57:09
504433xxxxxxxxx9854
2500
Successful
648587
00002301
SBIPG
IN
27/02/14 11:02:26
504433xxxxxxxxx9854
1000
Successful
651237
00002301
SBIPG
IN
All the above referred transactions are Card Not Present (CNP) transactions carried out using the Debit Card number and ATM PIN compromised by the customer and there is no requirement of Customer ID for carrying out these transactions (or) any data leak from the Bank as alleged by the customer.
the above referred transactions are Card Not Present (CNP) transactions carried out using the Debit Card number and ATM PIN compromised by the customer and there is no requirement of Customer ID for carrying out these transactions (or) any data leak from the Bank as alleged by the customer.
Regards,
Vinodh. V
Chief Manager (IT)
Digital Banking Division
Indian Bank
66, Rajaji Salai, Chennai – 600001
INDIAN BANK :: Your Own Bank ::
this is correct reply from their side.
S
If u were able to get a new card, kindly post the details here (no, expiry, cvv). We will try and find if this new card is not compromised
This is th mail I got from freecharge
Dear
Thank you for contacting us!
As per your query, we are unable to share the details. We request you to visit your nearest police station and file a compliant for the same.
We hope you understand our limitations to honor your request.
Regards,
Dispute Management Team
Have you shared both debit card number and ATM pin both for the refund? If yes, bank is not liable for your loss. It’s completely your mistake.
topic is depicting/implying as fraud was done by bank 
As these were Ecommerce transactions. You could have filed a chargeback with your bank. Why didn’t the manager suggested you this option.
This is a very old case. After 5 years nothing can be done. I would suggest to forget and move on.
Exactly my thoughts, why would u wait this long? The harrasment it not worth 25k as of now looking at the situation.
Usually there is a phone no written on back of debit card for blocking it…. You should have used that
educate yourself first. Card no. and PIN are never required for refund
you acted stupid 5 years back. you paid the price and learnt a lesson.
after 5 years, you have become 5 years older and hopefully that much wiser. so why look back to the mistakes made in your younger days.
Good, Crisp and clear cut suggestion.
wow
I really want to know why 5 years of delay.
He acted that time itself. He got to know about DD now. So, he posted it now. Check the date in bank’s reply.
![Swiggy Instamart: Unibic Choco Kiss Cookies 500gm at ₹70 [location specific]](https://cdn1.desidime.com/topics/photos/1780439/medium/Screenshot_20240425-225254.png?1714065972)
![Pansari Kacchi Ghani Mustard Oil Plastic Bottle (Sarson Tel) 1L [location specific]](https://cdn1.desidime.com/topics/photos/1780421/medium/Screenshot2024-04-25at9.29.19PM.png?1714060899)
2014!!!?