Medlife's new Fraudulent practice, beware !!

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Deal Captain
Astraa

A close relative of mine placed an order for medicines in Medlife. After paying, payment got deducted twice form Amazon Pay. Order delivered. Now almost 2 weeks are over . they are not refunding extra amount. All mails and calls have fallen on deaf ears.

It seems to be a new avenue used by them for earning money. I checked, many others also have not got refund.

Ironically they have a FAQ as well for double payment, that means its very commonplace there :
I have paid twice for the order
We regret the inconvenience. Do not worry, as the additional amount gets refunded when your Order is packed.

Now please advise how to get his money back.

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Deal Subedar Deal Subedar
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I used Medlife once and then I never used it again ever. The product stock system is horrible. After you place the order using coupons/offers, they will modify the order at their will making any coupon or offer ineligible saying that the medicine is not in stock. Never faced this issue with NetMeds. I always buy medicines from them even after falling victim to their e-gift voucher trap.

For the issue you mentioned, keep pestering them on social media, emails etc. Try to find out the email address of any senior management of Medlife. Also, raise a dispute for the duplicate transaction with the bank/card as a fraudulent transaction. One more point to note is that it usually takes 7-10 business working days for a charge to get reversed on the bank account if its unclaimed by the vendor/merchant.

If all is a success at the end, then never return to Medlife again like me smile

Tech Guru Tech Guru
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Try fb,twitter and write a mail to customer care

Pro Shopping Friend Pro Shopping Friend
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u should have talked to Apay as well
They can not earn this way as audit will find out, but must be earning interest though.

Deal Cadet Deal Cadet
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This has happened to me as well but I got the refund in 48 hours.

Deal Lieutenant Deal Lieutenant
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Raise complaint with Amazon customer care by chat citing duplicate payment/refusal of Medlife to provide services against this payment

Deal Subedar Deal Subedar
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caks2006407 wrote:

u should have talked to Apay as well
They can not earn this way as audit will find out, but must be earning interest though.

_ They can not earn this way as audit will find out, but must be earning interest though._
Please explain this part. For our money which is in wallet, do the wallet provider earn interest on the same? Considering the money is in their current/corporate account for a second.

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billubakra wrote:

_ They can not earn this way as audit will find out, but must be earning interest though._
Please explain this part. For our money which is in wallet, do the wallet provider earn interest on the same? Considering the money is in their current/corporate account for a second.

OP made payment twice so 2nd payment is in Medlife bank account, certainly they earn something.
Wallet provider can earn interest in many ways with all our combined balances, for eg. they can lend this money for short term loan thru a bank or use it themselves for short tem purposes…etc
just for a second u keep in wallet then obviously earning is not possible

Deal Subedar Deal Subedar
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caks2006407 wrote:

OP made payment twice so 2nd payment is in Medlife bank account, certainly they earn something.
Wallet provider can earn interest in many ways with all our combined balances, for eg. they can lend this money for short term loan thru a bank or use it themselves for short tem purposes…etc
just for a second u keep in wallet then obviously earning is not possible

_ just for a second u keep in wallet then obviously earning is not possible_
Mera matlab tha ki let’s agree that they are earning interest for a second.

For earning interests, since they are pvt/public companies, what kinda account do they open? In current accounts, atleast to aam aadmi, they don’t provide any interest. Maybe for a certain limit of balance they are providing the same.

Deal Lieutenant Deal Lieutenant
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billubakra wrote:

_ just for a second u keep in wallet then obviously earning is not possible_
Mera matlab tha ki let’s agree that they are earning interest for a second.

For earning interests, since they are pvt/public companies, what kinda account do they open? In current accounts, atleast to aam aadmi, they don’t provide any interest. Maybe for a certain limit of balance they are providing the same.

so what can u say about those Flipkart accounts which are blocked having 10k -20k big amount gv , Are they not looting all the hard -earned money of common man … thousands of complaints regarding the same on twitter ,, from 100rs to 10,000s of rs.
why any audit is still not done on them … iska mtlb auditing wale b mile hue h .. ye log unko b pesa khila dete honge .

Deal Hunter Deal Hunter
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hackerboys wrote:

so what can u say about those Flipkart accounts which are blocked having 10k -20k big amount gv , Are they not looting all the hard -earned money of common man … thousands of complaints regarding the same on twitter ,, from 100rs to 10,000s of rs.
why any audit is still not done on them … iska mtlb auditing wale b mile hue h .. ye log unko b pesa khila dete honge .

It’s very risky to keep big amounts in any wallet. Either the company loots it one way or another or by a random staff and hackers.

Deal Subedar Deal Subedar
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hackerboys wrote:

so what can u say about those Flipkart accounts which are blocked having 10k -20k big amount gv , Are they not looting all the hard -earned money of common man … thousands of complaints regarding the same on twitter ,, from 100rs to 10,000s of rs.
why any audit is still not done on them … iska mtlb auditing wale b mile hue h .. ye log unko b pesa khila dete honge .

You are right but you are asking about this to a wrong person.
Moreover those accounts with 10-20k gv are so easy to be written off. No one will look for entries these small for a company which is making billions.

Deal Captain Deal Captain
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hackerboys wrote:

so what can u say about those Flipkart accounts which are blocked having 10k -20k big amount gv , Are they not looting all the hard -earned money of common man … thousands of complaints regarding the same on twitter ,, from 100rs to 10,000s of rs.
why any audit is still not done on them … iska mtlb auditing wale b mile hue h .. ye log unko b pesa khila dete honge .

Yes. PricewaterhouseCoopers affiliates served as independent auditors of Satyam Computer Services ….. And we were served with a Rs 7,800-crore Satyam scam. So much of hard work wink

Deal Cadet Deal Cadet
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Wonder how do they sponsor various tournament titles?

Deal Subedar Deal Subedar
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They should be renamed as Out of Stock company. Earlier I have ordered from them, got orders with delivery after 5-10 days. But all my orders from 1 year, have only 1 status as 1 of the medicines is out of stock. If I attempt to order only 1 medicine, then also it goes OOS. hahaha joy joy

Now I only use Medlife to order Mobikwik use 100% supercash deals because I can’t rely on them. Out of Stock company.

Netmeds was better before Reliance takeover.

Pharmeasy although merged with Medlife, is still the best in terms of service. I order medicine in the afternoon around 2 PM and it gets delivered the same day until 7 PM.

Deal Subedar Deal Subedar
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@Saikcw Did you get your money back?

Even I have a cancelled order whose refund is pending for over a week.

Deal Captain Deal Captain
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jainashish85 wrote:

@Saikcw Did you get your money back?

Even I have a cancelled order whose refund is pending for over a week.

Yes, got it after contacting n number of times

Missing