Membership fee charged for Citi Rewards LTF card

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Deal Cadet
mysalemo771

I am holding Citi Rewards (Platinum Visa) Card for last 5 years. It was offered as LTF, but I have been charged membership fee of Rs 1000 now. Did anyone experience similar issue?
MEMBERSHIP FEESEP-20 TO AUG-21

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Deal Lieutenant Deal Lieutenant
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as far as i know, CITI does not offer any card as LTF.
You need to spend 30k in one year to get waived off for rewards card

Deal Subedar Deal Subedar
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nomag wrote:

as far as i know, CITI does not offer any card as LTF.
You need to spend 30k in one year to get waived off for rewards card

I have Citi Indian oil card from last 12 years as LTF..
So yes …they have offered LTF cards

Deal Subedar Deal Subedar
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nomag wrote:

as far as i know, CITI does not offer any card as LTF.
You need to spend 30k in one year to get waived off for rewards card

CITI Ikea is LTF smile

Deal Subedar Deal Subedar
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Call up the customer care and first confirm if your card is really a LTF or not. If Yes, they will reverse it easily; send a mail too if needed. If No, then request them to waive it off this time mentioning that you were not aware of; shoot out a mail for it too. Depending on your profile/request, they might waive it off.

Deal Cadet Deal Cadet
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BlueFlash wrote:

Call up the customer care and first confirm if your card is really a LTF or not. If Yes, they will reverse it easily; send a mail too if needed. If No, then request them to waive it off this time mentioning that you were not aware of; shoot out a mail for it too. Depending on your profile/request, they might waive it off.

this is first time they have charged in last 5 yrs. if it was not LTF then how come no charges till now

Deal Subedar Deal Subedar
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mysalemo771 wrote:

this is first time they have charged in last 5 yrs. if it was not LTF then how come no charges till now

Maybe you were spending >30K in previous year, which is the spend based waiver. Maybe…
Anyways, customer care can always reverse it up.

Deal Captain Deal Captain
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BlueFlash wrote:

Maybe you were spending >30K in previous year, which is the spend based waiver. Maybe…
Anyways, customer care can always reverse it up.

Bro, anyway to find whether my ICICI CC is LTF or not, other than contacting helpline/ sending email/chat?

Deal Cadet Deal Cadet
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UniqueDimer wrote:

Bro, anyway to find whether my ICICI CC is LTF or not, other than contacting helpline/ sending email/chat?

yes. wait for fees to get charged stuck_out_tongue

Cool Cool
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Sudarshan61 wrote:

I have Citi Indian oil card from last 12 years as LTF..
So yes …they have offered LTF cards

+1

Deal Subedar Deal Subedar
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They send sms few months ago if min 30k trxn is not done for my citi indian oil…then annual fee will be charged

Deal Cadet Deal Cadet
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24karat wrote:

They send sms few months ago if min 30k trxn is not done for my citi indian oil…then annual fee will be charged

you are right. I just checked and there is a SMS mentioning same.
problem is nowadays no one has offers for Citi cards to spend sad

Deal Subedar Deal Subedar
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24karat wrote:

They send sms few months ago if min 30k trxn is not done for my citi indian oil…then annual fee will be charged

@UniqueDimer This is another way by which you can know; although they send around on 1-2 month before the annual cycle. Although best way to know LTF is via email only.

Deal Subedar Deal Subedar
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mysalemo771 wrote:

you are right. I just checked and there is a SMS mentioning same.
problem is nowadays no one has offers for Citi cards to spend sad

Same here… I covered it using paytm recharge option then withdraw to bank accnt grinning

Deal Cadet Deal Cadet
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BlueFlash wrote:

@UniqueDimer This is another way by which you can know; although they send around on 1-2 month before the annual cycle. Although best way to know LTF is via email only.

which email I should contact?

Deal Subedar Deal Subedar
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mysalemo771 wrote:

which email I should contact?

2 ways of doing it; 1st is to login into netbanking/app and go to mailbox/query and compose a mail and send it from within the app/netbanking itself. 2nd one is to mail from your email; you can learn from https://www.online.citibank.co.in/customerservi...; I don’t have the cc email handy right now.

Shopping Friend Shopping Friend
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Citi bank is very reluctant to offer LTF cards. I use to have a Citi premium miles card for 7 years and had to pay 3000 rupees plus taxes as membership feels every year. It was primarily a travel card with lounge access etc so last year due to lockdown I didn’t feel it’s worth paying the membership fees .Called Citi and spoke to their retention department. They flat out refused to covert the card to LTF. They were willing to offer me some 8k cashback but I refused it and asked them to cancel the card.

Deal Subedar Deal Subedar
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Yep, even I have been charged for first time in last 7 years of Citi card. Hardly any offers for CIti and hence my spending has gone down from 2 Lacs to less than 10k last year (Got Amex during this period)

Deal Cadet Deal Cadet
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BlueFlash wrote:

2 ways of doing it; 1st is to login into netbanking/app and go to mailbox/query and compose a mail and send it from within the app/netbanking itself. 2nd one is to mail from your email; you can learn from https://www.online.citibank.co.in/customerservi...; I don’t have the cc email handy right now.

opted for first option.
membership charges, reversed. Thanks!

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