MERCHANT DEDUCTED MORE AMOUNT THAN APPROVED ON POS MACHINE.
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axis is saying that they deducted 2% + gst transaction charges.
it generally happens on fuel transactions but i didn’t know they can do this.
it has happened first time with me , merchant is a govt college so no remedy from merchant side but it is kind of bad practice they didn’t even tell me.
spent 23875 billed for 24410.28
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https://www.desidime.com/discussions/merchant-deducted-more-amount-than-approved-on-pos-machine?page=1#post_8271218
ohh , this happened with axis , let me try complaining .
on chat they just said it is merchant issue.
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https://www.desidime.com/discussions/merchant-deducted-more-amount-than-approved-on-pos-machine?page=1#post_8273032
As per the updated TnC of most credit cards, such surcharge by merchants are outside the purview of credit card issuers.
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I too faced same issue with Kotak Credit Card for an Engineering college fees
I raised a complaint with the bank and within 10-15 days difference amount was credited