MF Order delayed by Discount Broker App

Deal Newbie

The discount broker app made two days delay in placing the order. I place at 2:10 AM through UPI mode order cut off was 2:30 PM same day. Initially they asked to check with BSE but BSE replied to check with the app. Later they made up funds not received from bank. I shared statement and reply from bank debit and remit was done on same day. They keep trying to blame someone but won't admit they messed up. To whom should I report in this case?

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Finance Mentor Finance Mentor
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Try to place order before 2PM always...

Deal Newbie Deal Newbie
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I place it at 2:00 AM one order was placed other two were not placed

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