Mobikwik Supercash expiring suddenly.

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Deal Newbie
cooldude21

As per terms and conditions of Mobikwik, you have to make at least 1 MobiKwik payment in 3 months to keep your SuperCash balance from expiring.
But truth is that, the super cash is getting expired by Mobikwik suddenly even before the period of 90 days and that too without notice. please check and save yourselves.
I have lost approx 1800 supercash, which I was planning to buy 10-20 rupees vouchers, but suddenly mobikwik expired all the supercash.
If anybody faced this issue and got resolved, please let me know.

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Deal Captain Deal Captain
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Check your Notifications in Mobikwik. You must have got the notification about your expiring SuperCash several times before the expiry date.

Deal Cadet Deal Cadet
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Yes, mine also expired without any notification

Deal Newbie Deal Newbie
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Happened with me too, 400 supercoins lapsed without any prior notice.

Deal Cadet Deal Cadet
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Yeah no prior notification.
400 supercash Expired today

Deal Cadet Deal Cadet
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Let’s attack mobi on twitter

Deal Captain Deal Captain
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iron-man wrote:

Yeah no prior notification.
400 supercash Expired today

Are you sure you didn’t get any notification? I got several of them till the day of expiry of SuperCash. Just go to Profile > Notifications, and check there.

Deal Newbie Deal Newbie
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UniqueDimer wrote:

Are you sure you didn’t get any notification? I got several of them till the day of expiry of SuperCash. Just go to Profile > Notifications, and check there.

Ya sure. Didn’t get any notification

Deal Newbie Deal Newbie
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Earlier used to get notification as well as sms but the intention of mobikwik is not good this time. So, they dont notify and deduct all supercash that too within 90 days range also.

Deal Cadet Deal Cadet
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UniqueDimer wrote:

Am sure bro, Attaching screenshot for reference 😆😆

Am sure bro, Attaching screenshot for reference laughing laughing

Deal Newbie Deal Newbie
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I have messaged Mobikwik for the issue via messenger, first I got robotic reply. Then, they say issue is being worked upon. Its almost 4 hours since last response. Lets wait and watch. Will update as soon as I received any reply.
Attaching screenshot for same.https://cdn0.desidime.com/attachments/photos/750696/medium/Screenshot_20220311-192354_Messenger.jpg?1647007392

Deal's Advocate Deal's Advocate
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Same happened to me..
350+250 sc expired without any sort of information…
I don’t know on what basis they are deducting the sc..
Previously sc had no expiry at all…

Perfectionist Perfectionist
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They sent notification 3 times between 5 toh 9 March

Deal's Advocate Deal's Advocate
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#Offtopic
I’m unable to verify UPI in mobikwik after sim card changed due to porting…
I successfully registered for UPI in gpay, Paytm, freecharge,phonepe and apay..
Only mobikwik is giving me this trouble from 3 days..
Any solution?

Deal Newbie Deal Newbie
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avgn wrote:

They sent notification 3 times between 5 toh 9 March

No. they dont send notifications. Did you receive?

Perfectionist Perfectionist
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cooldude21 wrote:

No. they dont send notifications. Did you receive?

Yes like I said 3 times

Deal Newbie Deal Newbie
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mine too 1800 expired..

5500 balance still there..

how to use ?

max I can use 500 by redeeming 100*5 vouchers per month..

by this way… I won’t be able to use 5500

anyome ?





Deal Lieutenant Deal Lieutenant
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sujith8786 wrote:

#Offtopic
I’m unable to verify UPI in mobikwik after sim card changed due to porting…
I successfully registered for UPI in gpay, Paytm, freecharge,phonepe and apay..
Only mobikwik is giving me this trouble from 3 days..
Any solution?

you’ll have to check with customer care and follow up with them on a continuous basis, they will do something from the backend and then it’ll work.
I had changed  the phone and it was not allowing to add , had to follow up with customer care for more than a month to get it resolved.

Deal's Advocate Deal's Advocate
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LightYagami wrote:

you’ll have to check with customer care and follow up with them on a continuous basis, they will do something from the backend and then it’ll work.
I had changed  the phone and it was not allowing to add , had to follow up with customer care for more than a month to get it resolved.

Thanks for the info bro…I’ll contact mobikwik cc team..

Deal Cadet Deal Cadet
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sanju8486 wrote:

mine too 1800 expired..

5500 balance still there..

how to use ?

max I can use 500 by redeeming 100*5 vouchers per month..

by this way… I won’t be able to use 5500

anyome ?





Use at jiomart, MedPlus,Apollo pharmacy etc.,
Till last month we were able to use mobikwik in zingoy for buying zingoy gv, now they disbled it.

You can buy other gvs in zingoy

Community Angel Community Angel
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iron-man wrote:

Use at jiomart, MedPlus,Apollo pharmacy etc.,
Till last month we were able to use mobikwik in zingoy for buying zingoy gv, now they disbled it.

You can buy other gvs in zingoy

No one told about zingoy sweat

Deal Newbie Deal Newbie
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cooldude21 wrote:

I have messaged Mobikwik for the issue via messenger, first I got robotic reply. Then, they say issue is being worked upon. Its almost 4 hours since last response. Lets wait and watch. Will update as soon as I received any reply.
Attaching screenshot for same.https://cdn0.desidime.com/attachments/photos/750696/medium/Screenshot_20220311-192354_Messenger.jpg?1647007392

Update 21.03.22- supercash reverted back by mobikwik after long discussion through messenger chat.
But, Mobikwik has suddenly changed the applicability of voucher redeemed by supercash and now, it is not applicable on credit card bill payments.
Now, I am in dilemma where to use these supercash. Certainly, I will not use mobikwik again for credit card bill payments.
Any suggession where to use super cash or voucher redeemed for super cash are most welcome.

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