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Mobile Recharged With 5K by Mistake

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Deal Subedar
ViratKohli18

Yesterday My Cook was sending  Money(5k) to someone using Paytm App. But Unfortunately he did Recharge of Same Person with Rs 5k (Idea Operator).

I have tried to convince Idea and Paytm CC but they are saying We can’t reverse Successful Recharges.

What can be done Now ?

62 Comments  |  
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Pro Community Angel Pro Community Angel
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Contact nodal authority of idea, that’s the last bet, otherwise its gone sad

Deal Subedar Deal Subedar
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Unable to find such Number/any handle. Can you please PM

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Deal Cadet Deal Cadet
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I dont think anything can be done now.What is the person to whom he sent saying is he ok with mobile recharge?

Deal Subedar Deal Subedar
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He is not ok. Just Recharge of 5k with 28 days validity.

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Entertainer Entertainer
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Contact that person whose mobile was recharged. Ask him to type a message from his idea mobile

WRC space followed by Transaction Id received in SMS & send it to 51808

If this doesn’t work then take help of any Idea Retailer

Deal Subedar Deal Subedar
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https://cdn0.desidime.com/attachments/photos/613785/original/IMG_20200422_101436.jpg?1587530704 @androgame;

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Pro Entertainer Pro Entertainer
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@ViratKohli18 apne cook se kaho koi prem kahani cook kare… Paanch hajaar paanch din mein khatam… smile
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Tera to kaam ho chuka hai warna tere se kahta aur tu karega to Anushka pitegi… wink toungueout

Deal Subedar Deal Subedar
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Peetegi 😛

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Deal Lieutenant Deal Lieutenant
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I think its a top up recharge. This is main balance i think and will not expire. ( Extra 28 days validity).
Yes correct now a days recharge above 100 all operator giving 28 days validity of outgoing with main balance.

Benevolent Benevolent
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Hope your cook is ok, very sad incident during very sad times.
I think you should contact few media channels, then Idea may refund it.
May be youtube video or something like that

Deal Subedar Deal Subedar
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Tried at Twitter but Same stereotype reply( we can’t reverse)

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Deal Cadet Deal Cadet
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Same issue with airtel but they transferred to original number after 1 month..
Airtel stands there..
Idea is an useless operator with worst customer support so they are not successful

Get back ur money before they closes the company
Bankrupt knife is hanging on their head

Deal Subedar Deal Subedar
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Can i share link of my twitt here in order to help him @bumblefoot @admin @Priyanka ?

Deal Lieutenant Deal Lieutenant
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Since it’s recharge forget money n remember lesson learnt…

Pro DealBaba Pro DealBaba
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He use paytm for first time ….
Because recharge karne ko 3 steps lagta hai ….
Ya tumne apna referral kamane ko usko paytm download karwaya 😂😂
Btw tum usko lockdown mai bhi kaam karwa re ho …
Govt ko pata chala toh gaye tum

Deal Subedar Deal Subedar
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Kuch bhi matlab kuch bhi ?

1. Fast forward tha Recharge ke time , operator apne aap select ho jata hai.

2. Referral kmaane ..soch bdloo har din garliyaate rhte ho.

3. Main ghar par hu wo apne ghar par , tum bhi aana govt ke sath ..tmhara hisaab kitab bhi baki hai

Dimer of The Year 2020 Dimer of The Year 2020
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they can reverse the whole amt if they want. mail them n say ur cook is a daily wage earner n he was sending the money for emergency. he really needs the money n he doesn’t have any money. try to convince them.

Deal Subedar Deal Subedar
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I have sent mail to them stating issue in holistic manner.

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Deal Lieutenant Deal Lieutenant
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if receiver is relative then it can be managed otherwise receiver will take it as opportunities
and yes idea is not going to reverse though technically it is possible to reverse

Like Magnet Like Magnet
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Cook ko bolo phonepe chalaya kare.

Shopping Friend Shopping Friend
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Write to both Paytm and Idea appellate or Nodal Officer

Community Angel Community Angel
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Go to Twitter and ask paytm to reverse recharge
make same request to idea too make a case of death and life due corona crisis and no wages from past one month take a video of your cook screeming crying like mera ab Kya hoga Ghar mein waise bhi rashan nahi, Mera to waise bhi koi or Kamane Wala nahi etc
A short video explanation by cook will be very effective post scereen shot of the transaction and tell your cook to hold mobile in his hand showing transaction in paytm passbook expression should be disheartening

Deal Subedar Deal Subedar
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i will suggest op to do it. Atleast it will get attention and then only they may refund. Idea/voda is worst service provider out there and in normal condition they will never ever refund. So if she want to get her money, then do something unique (something like drupal suggested)

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Helpful Helpful
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Make a video of cook crying etc and tag PMO, STATE CM, PAYTM ADITYA BIRLA ETC…. ATLEAST SOMEONE WILL HAVE PITY ON HIM..

Helpful Helpful
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Why people making fun of this ?? 5k may not be a big amount for you but it may be a huge amount for the cook…

@ViratKohli18 , Wait for the Appellate’s email reply…If they don’t reply, take the matter to FB & Twitter…And on social media, post/tweet directly on their timeline & don’t send message so that other customers can also see your grievances…

Deal Cadet Deal Cadet
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Some highly insensitive people are laughing at a lady cook who is working hard to earn a life. In coronavirus times such people are most affected. No one should laugh for such incidents.

Op can call directly to appellate and nodal officers and explain the situation, only they can help if possible.

Deal Cadet Deal Cadet
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People shouldn’t use financial apps if they don’t know how to use them.atleast they should ask for help instead of thinking that ‘I know it all attitude’. Atleast she should have asked ur help ur and we are pro at it anways .please tell her to stop using Paytm and other such online financial services to prevent such an incident from occuring again or learn how to use them

Deal Newbie Deal Newbie
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I can help you. Connect in DM

Deal Subedar Deal Subedar
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Can you post the possible solution in public or via pm/dm so that everyone can benefit from that solution in case someone faces the same situation in future. TIA smile

Shopping Friend Shopping Friend
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Is the problem sorted out? @ViratKohli18

Entertainer Entertainer
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+1 what happened finally? Did he get his money back?

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