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Money got debited from account No transaction history in Mobikwik | Help CC Payment

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Pro Mobile Guru
kshmr

I tried paying Rs 25k CC bill via Mobikwik.


Made the payment using GPay UPI. Money got debited. Mobid*ck app got stuck and transaction didn’t go. I can’t see any transaction history for this failed transaction. My money is now stuck. How long will it take for refund?

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Pro Mobile Guru Pro Mobile Guru
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@xxxyyyzzz @Ots14

Comrade Comrade
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Waiting from 9 march….. I think the whole company is running on cloud.. Nobody that u can interact with


My transaction failed.. Money deducted…. No refund… No response…. Have complained on consumer forum… Let see how much time they take

Pro Mobile Guru Pro Mobile Guru
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what !!!? that’s scary! I spoke to CC but they are saying their dashboard is down and can’t help right away as unable to fetch transaction history. My 25k is stuck till god knows when will the refund come.

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Critic Critic
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UPI refunds are quick in general within 2 days. But still it’s Mobid*ck so can expect a delay even here.

Pro Mobile Guru Pro Mobile Guru
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My only concern is no transaction history in the app

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Deal Cadet Deal Cadet
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Bro, it will take 10-15 working days.
So,at worst consider 20days
If you are lucky might get back in a week

Pro Mobile Guru Pro Mobile Guru
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20 days is long time but till the time money is safe and refund comes, I am okay waiting.

Mobile Guru Mobile Guru
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Last time something similar happen, the transaction showed up after couple of hours (& the bill payment was successful)

Edit: Assumed the Tx failed, retried payment and both got processed!

https://cdn0.desidime.com/attachments/photos/754491/original/1da.jpg?1648199691

Pro Mobile Guru Pro Mobile Guru
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will wait for a week. hope I don’t have to waste time in following up. that’s the worst part of the whole process

Deal Cadet Deal Cadet
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Click on help→ recharge and bill payment, you will be able to see your transaction there.
Initiate query from there itself.

Pro Mobile Guru Pro Mobile Guru
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No transaction details for the failed transaction showing up

Finance Ninja Finance Ninja
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GPay + Mobikwik + mobikwik cc bill payment.

Triple worst combination.

Now please dnt say you bank is SBI😀

Pro Mobile Guru Pro Mobile Guru
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No bro IDFC First Bank

Deal Lieutenant Deal Lieutenant
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@kshmr – check dm

Pro Mobile Guru Pro Mobile Guru
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Thanks bro. KG+

Benevolent Benevolent
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Aur inko wallet maintenance charges b chiayee…
Wah beta…Bass apna IPO la tu pehele market me pir sb kuch dedenge tuje log jo jo paise chaiye vapas…Bwahahaha….

Deal Captain Deal Captain
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Do dm in twitter they response their very quickly
https://mobile.twitter.com/MobiKw...AT

Comrade Comrade
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But the response is always the same automated one… Copy and paste

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Deal Cadet Deal Cadet
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everyday someone posts regarding the mobikwik issue, still people do the payment with mobikwik. What to say

Deal Cadet Deal Cadet
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Lalach aise majbur ki cheez hai bhai

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Helpful Helpful
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I was trying to pay CC Bill payment using Rupay Debit card on 16 March but my 2 transaction failed but amount debited from Bank account & till now no refund Received…..10K Stuck ☹️

Super Stud Super Stud
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I like this line

ONCE A MOBID**K, ALWAYS A MOBID**K

Pro Tech Guru Pro Tech Guru
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If Any One Add Money if Failed But Deducted from Bank / Card then after 10-15 Minutes (They get final update about txn) Go to Help section Select Add Money Select The txn and Then click on Money deducted from card and amount will be added instantly.(This happened with me yesterday using Postpe Card Got error page after OTP and after 10 min i think and amount got added to wallet )

For UPI txn go to help select UPI txn Or Supercash and check if your txn is showing if showing select money debited and you might get any possible solution

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