Money got debited from account No transaction history in Mobikwik | Help CC Payment

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Deal Lieutenant
kshmr

I tried paying Rs 25k CC bill via Mobikwik.


Made the payment using GPay UPI. Money got debited. Mobid*ck app got stuck and transaction didn’t go. I can’t see any transaction history for this failed transaction. My money is now stuck. How long will it take for refund?

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Deal Subedar Deal Subedar
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Waiting from 9 march….. I think the whole company is running on cloud.. Nobody that u can interact with


My transaction failed.. Money deducted…. No refund… No response…. Have complained on consumer forum… Let see how much time they take

Deal Subedar Deal Subedar
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UPI refunds are quick in general within 2 days. But still it’s Mobid*ck so can expect a delay even here.

Deal Cadet Deal Cadet
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Bro, it will take 10-15 working days.
So,at worst consider 20days
If you are lucky might get back in a week

Deal Lieutenant Deal Lieutenant
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batmanBABA wrote:

Waiting from 9 march….. I think the whole company is running on cloud.. Nobody that u can interact with

what !!!? that’s scary! I spoke to CC but they are saying their dashboard is down and can’t help right away as unable to fetch transaction history. My 25k is stuck till god knows when will the refund come.

Deal Lieutenant Deal Lieutenant
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iron-man wrote:

Bro, it will take 10-15 working days.
So,at worst consider 20days
If you are lucky might get back in a week

20 days is long time but till the time money is safe and refund comes, I am okay waiting.

Deal Subedar Deal Subedar
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kshmr wrote:

what !!!? that’s scary! I spoke to CC but they are saying their dashboard is down and can’t help right away as unable to fetch transaction history. My 25k is stuck till god knows when will the refund come.

There are 3-4 threads on dd regarding same… In march…. There is some issue on their end….. And they are so overwhelmed by complaints that there is no response for days…… Some people before have even lost money…..

Deal Lieutenant Deal Lieutenant
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ULYSSES wrote:

UPI refunds are quick in general within 2 days. But still it’s Mobid*ck so can expect a delay even here.

My only concern is no transaction history in the app

Deal Lieutenant Deal Lieutenant
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batmanBABA wrote:

There are 3-4 threads on dd regarding same… In march…. There is some issue on their end….. And they are so overwhelmed by complaints that there is no response for days…… Some people before have even lost money…..

lost money. can you elaborate?

Mobile Guru Mobile Guru
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Last time something similar happen, the transaction showed up after couple of hours (& the bill payment was successful)

Edit: Assumed the Tx failed, retried payment and both got processed!

https://cdn0.desidime.com/attachments/photos/754491/original/1da.jpg?1648199691

Entertainer Entertainer
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kshmr wrote:

My only concern is no transaction history in the app

It’s happens with gpay but ur money is safe , talk with ur bank cc they’ll raise a ticket (sbi verified)

Deal Subedar Deal Subedar
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kshmr wrote:

lost money. can you elaborate?

Means never got any refund… Some people commented on previous threads… So for safety… When i didn’t got any response for a week… I complained on consumer forum and also their nodal and assistant nodal… No response even from there.. And no response on consumer forum also yet

Deal Lieutenant Deal Lieutenant
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Ots14 wrote:

It’s happens with gpay but ur money is safe , talk with ur bank cc they’ll raise a ticket (sbi verified)

bro Not GPay but transaction not showing in Mobikwik app is my actual concern

Deal Lieutenant Deal Lieutenant
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getready wrote:

Last time something similar happen, the transaction showed up after couple of hours (& the bill payment was successful)

Edit: Assumed the Tx failed, retried payment and both got processed!

https://cdn0.desidime.com/attachments/photos/754491/original/1da.jpg?1648199691

will wait for a week. hope I don’t have to waste time in following up. that’s the worst part of the whole process

Deal Cadet Deal Cadet
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Click on help→ recharge and bill payment, you will be able to see your transaction there.
Initiate query from there itself.

Entertainer Entertainer
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kshmr wrote:

bro Not GPay but transaction not showing in Mobikwik app is my actual concern

Transaction showing in gpay payment history?

Pro Blogger Pro Blogger
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GPay + Mobikwik + mobikwik cc bill payment.

Triple worst combination.

Now please dnt say you bank is SBI😀

Deal Lieutenant Deal Lieutenant
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Ots14 wrote:

Transaction showing in gpay payment history?

Yes I’ve the transaction details in GPay

Deal Lieutenant Deal Lieutenant
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abhishek012 wrote:

GPay + Mobikwik + mobikwik cc bill payment.

Triple worst combination.

Now please dnt say you bank is SBI😀

No bro IDFC First Bank

Deal Lieutenant Deal Lieutenant
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coolboyzhavingfun780 wrote:

Click on help→ recharge and bill payment, you will be able to see your transaction there.
Initiate query from there itself.

No transaction details for the failed transaction showing up

Hunk Hunk
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@kshmr – check dm

Crowdpuller Crowdpuller
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batmanBABA wrote:

Means never got any refund… Some people commented on previous threads… So for safety… When i didn’t got any response for a week… I complained on consumer forum and also their nodal and assistant nodal… No response even from there.. And no response on consumer forum also yet

Consumer forum means exactly where did u raise issue?

Mobile Guru Mobile Guru
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Aur inko wallet maintenance charges b chiayee…
Wah beta…Bass apna IPO la tu pehele market me pir sb kuch dedenge tuje log jo jo paise chaiye vapas…Bwahahaha….

Deal Lieutenant Deal Lieutenant
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Smak wrote:

@kshmr – check dm

Thanks bro. KG+

Deal Subedar Deal Subedar
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kshmr wrote:

My only concern is no transaction history in the app

Chill bro. It’s common with mobikwik. App often fails to capture failed transaction info. But they do have it in their records, just not visible to us. Refunds will be automatic. Wait for dew days, then raise a complaint with your bank. Once bank confirms that money reached mobi bank account. Throw this info and bank trans id on di*ks face. They will process it manually with some shameless excuses. Even then if d*ck acts clueless, Complaint to RBI.

Deal Subedar Deal Subedar
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ULYSSES wrote:

UPI refunds are quick in general within 2 days. But still it’s Mobid*ck so can expect a delay even here.

My transaction failed on 9 march …. Today is 25…no refund yet…. The 2 days u are talking.. Is surely of jupiter or mars…. Not earth… 

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