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Motorola one fusion plus issue (on sending sms)

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sb007

Got new phone. Have airtel and jio. My jio network signal is low and so I don’t care. I use airtel. Every 3-4 hours, airtel sim shows as sim slot empty. Once i restart the mobile, the sim shows up again. I tried airtel sim in both slots, same issue.

Provide your suggestions. should I return the phone?

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Critic Critic
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It may be an issue with the sim card. Is the sim card quite old?

Mobile Guru Mobile Guru
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Possible
@sb007 do test the airtel sim card in some other recent phone too & see if it works fine

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Mobile Guru Mobile Guru
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Could be software/hardware issue but this doesn’t sound good
Check Lenovo/XDA forums and see if anyone else is facing the same issue?
If you couldn’t figure it out, then raising return/replacement request is the only option

Deal Subedar Deal Subedar
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Mobile has replacement option of 7 days. If anything mentioned above doesn’t work, Check any update available on phone, if yes do it else create replacement request. They would send technician to help resolve the problem

Like Magnet Like Magnet
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Checked software update. It is upto date.

Like Magnet Like Magnet
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I think this phone’s software/hardware is unable to handle airtel sim type or network type properly.

Generous Generous
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if its motorola then return it , they dont even gave promised update of latest andoird

Like Magnet Like Magnet
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Anyone using Motorola one fusion plus with airtel? Stupid airtel is saying volte is not compatible on my phone.

Deal Lieutenant Deal Lieutenant
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This is why I buy little old model. Useless then

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Like Magnet Like Magnet
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Screenshot https://cdn0.desidime.com/attachments/photos/622802/medium/Screenshot_20200628-075231.png?1593311005

Like Magnet Like Magnet
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Good news. I am able to reproduce the issue. The sim card slot shows empty, whenever an app tries to send and read sms in background. For example, bank app requires authentication through sms. Also during upi registration.

Like Magnet Like Magnet
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Everyone check if issue only with airtel or any other operator as well.

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Deal Captain Deal Captain
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Get the sim replaced and if the issue still persists then opt for phone replacement.

Deal Newbie Deal Newbie
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Internet is not working when i am talking on phone (moto fusions+)

Like Magnet Like Magnet
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Ya. Volte required for that.

Deal Newbie Deal Newbie
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has this airtel VoLTE issue been fixed or is it still disturbing you? since my motorola is about to get delivered tomorrow, i was worried for the same, cause i have an airtel SIM too, will update tomorrow though one of my friends said he is not facing any issue with airtel on this particular said handset

Like Magnet Like Magnet
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Double check with your friend on volte. Ask him to use Internet while making call. Mine is still not working.

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Deal Newbie Deal Newbie
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First, insert a jio sim and make a call. And simultaneously connect to internet. Check if you are able to connect the internet while on call or not. Let me know this then I will write about the problem further.

Deal Newbie Deal Newbie
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anyone got white color delivered yet?

and what’s the update with Airtel VoLTE, coz I have airtel and Jio both and was planning to ditch Jio.

Deal Lieutenant Deal Lieutenant
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this is why i stopped buying devices which are rarity in terms of users or too new in market. Moto after lenovo acquisition is a DEAD brand with their ENTHUSIASM nil in development and software support. Their lethargicity is faced by us Users

Deal Cadet Deal Cadet
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Bro try to replace the phone when you can.

Deal Newbie Deal Newbie
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Hello fellas , I just came to know Moto one plus fusion model is not registered with Airtel Volte. This is 2020 and i cant believe it. I have order this phone too. I am already having problem with volte on redmi 3s with airtel. I was happy atleast i wont face volte issue after I ordered this phone. But I was wrong. I Hope they registered this phone in airtel volte.

Like Magnet Like Magnet
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I made you a huge noise on Airtel Facebook page. They were saying that my phone model does not support volte. After I scolded them left right, they agreed, phone supports volte and airtel does not support volte on that phone and gave the useless link which has small list of phones which they support.

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Deal Newbie Deal Newbie
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Ohh , I had same issue with my moto g4 plus . Was thinking to buy this phone pensive

Seems like they have not resolved problem..
Thanks will not go for this ….

Deal Newbie Deal Newbie
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Apart from airtel volte issue this phone doesn’t even have magnetometer/compass sensor which basically shows in which direction you are going in google maps. If you frequently use navigation in google maps then this device isn’t for you.

Deal Newbie Deal Newbie
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now i am planning to by poco m2, thank in advance

Deal Newbie Deal Newbie
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@sb007 does your phone have Compass/ Magnetometer?, use gmaps to confirm.

Like Magnet Like Magnet
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I have returned the phone due to sim detection issue on sending sms.

Deal Newbie Deal Newbie
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Can anyone explain the Motorla Fusion Volte issue in detail please???

Like Magnet Like Magnet
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Simple. Airtel volte is not working.

Why volte is needed? – You can use Internet while you are on voice call.

Deal Newbie Deal Newbie
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I am facing issue with the speaker and earphone connectivity

Deal Newbie Deal Newbie
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Are you using Moto One Fusion Plus??

Deal Newbie Deal Newbie
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Please on my volte………iam very heartly request..

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