PS the product is very good for the price point , talking about the service issue
Motorola washing machine - worst service
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Product + service goes hand in hand...
There is a reason LGs/Samsung are no1 inspite of higher price..
Even my godrej service center is at top in tier 4 village.
They call in 24 hours and takes only 500 only as service center is approx 30 kilometres away from my house .
Godrej has been no1 for long in refrigerator...They have good service network
when buying product from not so popular brands (like Motorola is good for mobile not consumer appliances) it is better to check if service center is present in your area or not else buy samsung/lg etc
Take your washing machine and keep it in front of their main building and put hoardings not to buy it. It will go viral. You will probably get a brand new washing machine then.
Who advised you to buy motorola washing machine? Always buy good brand products
Motorola is a consumer electronics and telecommunication company owned by Lenovo Group Limited. Motorola has partnered with Flipkart to manufacture, market and distribute their products in India.
Guys, please read all the details before buying stuff from so called 'brands'. Most of these are nothing but licensed products. Which means the brand, in this case Motorola, has nothing to with the product. Its a flipkart 'sourced' product.
Right so will connect with Flipkart 🏻
So after over a month, finally feels like a win(obviously didn't want the consumer court hassle), it seems the part/replacement isn't available with the company so Flipkart informed,it will pick up the product and will refund the full amount..
Any person who can guide me what to do?
So with the machine separately I had bought a Oneassist extended warranty worth 2.6k for 3years.. and now that the Flipkart is picking up the product and refunding but I'm stuck with this extended warranty plan for which Oneassist says we cannot refund the amount as it's not been bought together with the machine in a single Invoice..
So the product has been finally picked and got full refund paid to Flipkart!
PS the product is very good for the price point , talking about the service issue
Product + service goes hand in hand...
There is a reason LGs/Samsung are no1 inspite of higher price..
Even my godrej service center is at top in tier 4 village.
They call in 24 hours and takes only 500 only as service center is approx 30 kilometres away from my house .
Take your washing machine and keep it in front of their main building and put hoardings not to buy it. It will go viral. You will probably get a brand new washing machine then.