My 5 yr old amazon account compromised after I ...

My 5 yr old amazon account compromised after I lost phone and forgot to update number

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Deal Cadet
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I have a long order history in my amazon account but due to foreign travel I was not using it since last year. After I lost my mobile recently I received an email that my account email has been changed. Amazon CC verified everything incl. address, name, order etc but still reluctant to restore my account saying it requires OTP verification and email is not enough. But another representative says I will get back account.
How can I contact directly with Amazon investigation team or someone who can solve this problem ?

16 Comments  |  
9 Dimers
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Entertainer
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Kyu yaad karte ho bhooli bisri baatein… sad … Jab bhool gaye to bhool hi jao… smile toungueout
.
Yeh lo…
.

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Deal Subedar
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You Lost Mobile Right. Then You Did Took Replacement Sim For The Same?
No FIR Done For Mobile?

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Deal Cadet
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TechnoFrendz wrote:

You Lost Mobile Right. Then You Did Took Replacement Sim For The Same?
No FIR Done For Mobile?

I didn’t take replacement sim but filed FIR

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Deal Subedar
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hsmhsm wrote:

I didn’t take replacement sim but filed FIR

Your Sim Lost And Didn’t Bother To Get Replacement Sim Or Block It?

Strange !!!

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Deal Cadet
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hsmhsm wrote:

I didn’t take replacement sim but filed FIR

Bro once you lost sim card and after long time same number may given to someone else and he may registered on amazon by using same number so he updated his own email id. than how can you recover your amazon account. Better leave it and open a fresh account with your current number. I don’t think amazon or anybody can help in this regard.

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Deal Newbie
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Something fishy here number lost didn’t took replacement sim but only lodge complaint???

As far my knowledge is concerned no need for fir copy just produce vaild document they will issue new instantly

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Deal Subedar
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Send a copy of FIR to Amazon on [email protected].
Tell them to change your number, they should help.

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Deal Cadet
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TechnoFrendz wrote:

Your Sim Lost And Didn’t Bother To Get Replacement Sim Or Block It?

Strange !!!

I got it blocked after FIR but didn’t get new one as I didn’t want airtel.

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Deal Cadet
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SathyaC86 wrote:

Something fishy here number lost didn’t took replacement sim but only lodge complaint???

As far my knowledge is concerned no need for fir copy just produce vaild document they will issue new instantly

What kind of valid document ? I already verified my orders, address etc with amazon CC.

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Deal Major
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hsmhsm wrote:

I got it blocked after FIR but didn’t get new one as I didn’t want airtel

You have the privilege to help yourself…yet u want the complicated route lol laughing
Waise…they won’t restore your account without OTP..How can they be sure that you’re not those guys who changed the email address?
//What kind of valid document ? I already verified my orders, address etc with amazon CC.//
Not enough…If you can’t get the old number back you will atleast have to submit the proof that the most used delivery address is yours and it is the same in anyone of your ID cards. Alternatively they can cross check with the saved credit card / debit card info (assuming that yours is non-kyc account)

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Deal Subedar
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hsmhsm wrote:

I got it blocked after FIR but didn’t get new one as I didn’t want airtel.

The Reason You Are Giving Is Lame. And Its Seems That There Is More To Your Account Blocking Which You Are Not Sharing Here.

Not Using Airtel Is Your Reason To Not Retain Your Old Number Which Might Be Useful Inspite Of Knowing Porting Is Possible In India.

So Whats The Scene Buddy ?

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Deal Cadet
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TechnoFrendz wrote:

The Reason You Are Giving Is Lame. And Its Seems That There Is More To Your Account Blocking Which You Are Not Sharing Here.

Not Using Airtel Is Your Reason To Not Retain Your Old Number Which Might Be Useful Inspite Of Knowing Porting Is Possible In India.

So Whats The Scene Buddy ?

LOLZ..There is nothing more here except that I sometimes felt the number was unlucky for me and wanted to get rid of it forever.

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Tech Guru
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No phone+ email changed.!

If you have done KYC in Amazon atleast provide that. Otherwise How would they know it’s you?

Btw you can ask them to stop any Apay wallet txn for few days until you get a New sim. That’s all.

Incase you are trying to get access to someone else’s Amazon account you need atleast access to registered email or phone number or learn skillful social engineering tricks.

That’s all folks

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Deal Newbie
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hsmhsm wrote:

What kind of valid document ? I already verified my orders, address etc with amazon CC.

First tell me what’s pblm to retain mobile number which inturn can acess amaz acc??

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Deal Cadet
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SathyaC86 wrote:

First tell me what’s pblm to retain mobile number which inturn can acess amaz acc??

First thing that comes to mind when losing mobile is to delink it from banks, gmail and amazon is linked to my email . I never remember or consider it urgent to change mobile nos on shopping sites unless I order something because I feel they are linked to email not mobile.

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