My dinner was probably ate by swiggy delivery guy

291°
Deal Hunter
rini50

I placed a lot of orders on swiggy for the last few years but something rare happened on 30th Nov night.
Mom was having a terrible cold, dad was tired and I felt absolutely lazy so thought about ordering the dinner.
Placed order @ 9, showed 42 mins will take.
When time was near, I went outside and was waiting for the guy to call to ask directions. I saw him loiter in a different place for a long time so tried calling him but he never picked up.
Thought he must be busy driving. Then he switched off his phone and showed delivered on my app flushed
I almost cried. It was 10:45 pm, I told my parents dinner was taken care of and there was no food prep or leftovers at fridge that night!
Mom yelled, swiggy chat was a d*ck even after giving him the thief’s no to call and check why it’s switched off.
Only after I told that I’ll sue if don’t give me full refund that refund was initiated asap. Why can’t they be helpful without hearing curses? confused
So I had to end up cooking dinner @ 11pm and dishwashing @ 11:50pm

This incident was a 1st but it terribly shook my confidence on swiggy, esp how cc was like “your food is delivered, we can see it” bs.

I tried calling that no one last time next morning but he was still not picking up. I assumed he might have accidentally damaged my order or maybe ate it or wrongly delivered somewhere else (prepaid orders are risky) expressionless
Swiggy should introduce otp for correct delivery.

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Entertainer Entertainer
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Kya banaya fir finally?
T – What did you cook aakhirkaar?

Benevolent Benevolent
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Khichdi

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Pro Community Angel Pro Community Angel
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That’s terrible, post the same on twitter I will retweet for you.
They should introduce OTP for delivery

Deal Hunter Deal Hunter
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One account was suspended after fighting with a far right troll.
And lost access to my very old twitter account after phone was stolen last month, password forgotten and phone no was aircel which shut down operations yrs ago.
Don’t want to start a new account on that cesspool.

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Deal Subedar Deal Subedar
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Thoda hil ke neeche jaakar local restaurant se dinner mangvaa lete…

Deal Hunter Deal Hunter
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Nearest restaurant is 700 metres away that shuts down at 8 cuz business is still down

Helpful Helpful
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Islea kabhi kabhi jab mujhe kisi restaurant ka khana acha nhi lagta to khana jankar gira leta hu or swiggy se partial refund le leta as they deserve this.

Critic Critic
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I can feel your frustration. Happened such different issues at least 5 times with me till now with both swiggy and zomato. The most funny incident was : I ordered food for a friend staying at a hostel>delivery agent arrived and called me>I called friend to collect>Friend went downstairs and was waiting>I received order delivered message but friend says not delivered>contacted CC and talked to delivery agent via conference call>Delivery agent says someone came and said my name so he gave the food>I asked him the hostel name>he said some other hostel which is just few metres away but says confidently that he delivered only after confirming my name>since order delivered at wrong address, swiggy initiated refund and I ordered again. Then after a brief thinking I understood the reason behind the goof up. The restaurant name was KINARA & my name is KIRAN. Sounds little similar with same alphabets. stuck_out_tongue The guy who took the delivery was saying restaurant name and agent mistook it for my name.

Deal Hunter Deal Hunter
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Lol! sometimes it can be human error. Once I ordered a full tandoori chicken from an old time favorite restaurant. But I got half.
Those guys are not cheats so I knew it was an unintentional error.
But cc said sorry and initiated 25 rs as refund instead of returning half price tandoori.
My dad who’s usually calm and too forgiving unusually ordered to create a storm on twitter like the popular ones he saw
That snicker ad wasn’t lying about angry while hungry sweat_smile
Well, I didn’t need to create a storm, just complained then DM details and pics and got full refund 😲

Another time, a jerk accepted CoD order and later complained I didn’t pay for the lunch he left in my hands.
He stole the money.
And swiggy was being ridiculous and kept on asking for the amount, otherwise kept on cancelling my new order from that account.
Had abandoned that account. And moved on expressionless

So there are risks with both postpaid and prepaid orders.

Benevolent Benevolent
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This was way too bad disappointed confused

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