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My experience with Midea washing machine & why you should think before buying new brands appliances in india.

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PandaLife

https://www.flipkart.com/midea-7-kg-fully-autom...
About 2 years ago in May 2019 i purchased 7kg front load washing machine from newly launched brand named Midea which has partnership in india with Carrier india.
Link of the product

https://dl.flipkart.com/s/KdiE...uN

Back then I got this machine at great price for about ₹12,500 while the lg and sumsung were selling the same for 25k and above.. looking at the service provided by the Career i went ahead and bought this .

After 2.5 years now on Oct 26 just before Diwali my machine broke down.. The spider frame made of aluminium casting which holds the steel drum broke down due to scaling which is designed to fail and is replaced by other spider frames which costs around 2,500₹ to 3,000₹ in case of samsung, lg, ifb or whirlpool.

Here incase of Midea they don’t do that. Insted after calling them everyday for straight 20 days they told me that " They’ll have to order the whole drum set from CHINA and that would cost 9,500 and will have no warranty" that was WTF moment for me. So after doing risk analysis 😅 i came to the point it would be wiser to buy a new machine but not from Midea.

As of today my old drum is still with the service centre i call them everyday but they have no idea where my old drum is.

I stay in Top tier city PUNE so imagine what people would face if they are from tier 3 or 4 cities.

So if you have any suggestions pls let me know

and stay away from these brands and go with reputed brands which provide better service even if costs you 5k more.

Peace of mind is more important
Thank you!! Please Upvote 🙏

63 Comments  |  
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Deal Lieutenant Deal Lieutenant
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It’s Carrier, right?

Deal Subedar Deal Subedar
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purana drum vapas leke isse kabadi vale ko bech do. scrap me 2-2.5k mil jaega if rest of the condition is ok.

Deal Cadet Deal Cadet
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kukdookoo wrote:

purana drum vapas leke isse kabadi vale ko bech do. scrap me 2-2.5k mil jaega if rest of the condition is ok.

yahi Bach Gaya hau bus ..also For that they should return me the drum atleast. 🤦‍♂️😐

Deal Subedar Deal Subedar
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Exactly the reason why we should stick with the known brands

Try to get the machine back from the authorized repaid center and contact local mechanic
Spider design are most likely same for many machines and he may be able to provide some sort of replacement..

Offtopic even Samsung Front load has similar design fault where in Spider breaks down due to rusting.
Indian water in general is hard (lot of salt), which speeds up the rusting process

Deal Subedar Deal Subedar
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First get the old frame back.
Next get hold of local LG guy who services washing machine and ask him to fit lg frame if possible.
You can get it done via electrician too.

Perfectionist Perfectionist
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kukdookoo wrote:

purana drum vapas leke isse kabadi vale ko bech do. scrap me 2-2.5k mil jaega if rest of the condition is ok.

2k just for drum. You sure?
For full old damaged/rusty machine we only get 500 to 1000

Deal Cadet Deal Cadet
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jambui wrote:

First get the old frame back.
Next get hold of local LG guy who services washing machine and ask him to fit lg frame if possible.
You can get it done via electrician too.

This best option

Deal Subedar Deal Subedar
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avgn wrote:

2k just for drum. You sure?
For full old damaged/rusty machine we only get 500 to 1000

No. He meant for the entire Washing Machine along with faulty Drum

Deal Subedar Deal Subedar
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I don;t know about washing machine, as far as AC is concerned, i feel it is good.

Perfectionist Perfectionist
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happydeals wrote:

No. He meant for the entire Washing Machine along with faulty Drum

Okay. Still high
We got 500 only

Deal Cadet Deal Cadet
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Sudarshan61 wrote:

Exactly the reason why we should stick with the known brands

Try to get the machine back from the authorized repaid center and contact local mechanic
Spider design are most likely same for many machines and he may be able to provide some sort of replacement..

Offtopic even Samsung Front load has similar design fault where in Spider breaks down due to rusting.
Indian water in general is hard (lot of salt), which speeds up the rusting process

Yes I’m in touch with few local guys who work with ifb and lg. But they need the old drum to see if the other companies spider will fit or not. Thanks you so much guys.. I’ll keep you updated if gets sorted from 3rd party. 🙏

Deal Cadet Deal Cadet
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jambui wrote:

First get the old frame back.
Next get hold of local LG guy who services washing machine and ask him to fit lg frame if possible.
You can get it done via electrician too.

Will be doing that once I get the old drum. Thanks

Deal Cadet Deal Cadet
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Varada wrote:

I don;t know about washing machine, as far as AC is concerned, i feel it is good.

Jab tak chal raha hai tab tak hi accha hai bhai .😭

Deal Cadet Deal Cadet
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Chal gaya to chaand tak, nahi to shaam tak.

Deal Lieutenant Deal Lieutenant
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मैने भी 2 साल पहले midea का ac खरीदा था वो इतनी बिजली खाता है की इतने में एक पूरे गांव की बिजली का बिल आए ,🤣😂
खैर मैं कैसे न केसे उसे खीच रहा हूं

Post Emperor Post Emperor
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Using midea washing machine from past 3 years no issues as of now

Deal Lieutenant Deal Lieutenant
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naveent178553 wrote:

Using midea washing machine from past 3 years no issues as of now

I think topic is not about how long midea washing machine can run
It’s about when it gets faulty then their is no proper service from them

Deal Lieutenant Deal Lieutenant
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Thanks for the info. Kg+

Deal Subedar Deal Subedar
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avgn wrote:

2k just for drum. You sure?
For full old damaged/rusty machine we only get 500 to 1000

not drum paji. agar drum ke saath machine doge to most will give 2-2.5k, they sell parts of it for double the amount.

Deal Subedar Deal Subedar
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rak007 wrote:

Chal gaya to chaand tak, nahi to shaam tak.

matlab ladki jaisa hi haal ha

Deal Subedar Deal Subedar
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s_u_r wrote:

मैने भी 2 साल पहले midea का ac खरीदा था वो इतनी बिजली खाता है की इतने में एक पूरे गांव की बिजली का बिल आए ,🤣😂
खैर मैं कैसे न केसे उसे खीच रहा हूं

itna mat khicha karo

Deal Cadet Deal Cadet
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naveent178553 wrote:

Using midea washing machine from past 3 years no issues as of now

I was too happy like you.. also recommended to other people as well. The machine is superb but service is equally pathetic.. they don’t have any parts in india.. everything has to be ordered from China.

Post Emperor Post Emperor
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PandaLife wrote:

I was too happy like you.. also recommended to other people as well. The machine is superb but service is equally pathetic.. they don’t have any parts in india.. everything has to be ordered from China.

Ya they should improve service which is very important

Deal Lieutenant Deal Lieutenant
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kukdookoo wrote:

itna mat khicha karo

मजबूरी है😭😭

Blaze Blaze
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PandaLife wrote:

I was too happy like you.. also recommended to other people as well. The machine is superb but service is equally pathetic.. they don’t have any parts in india.. everything has to be ordered from China.

I bought the same one in Oct 2018 BBD sale for around 11500 and also bought 2yrs extended warranty from Flipkart which is Jeeves services. It’s very good functionally until last month. Jeeves technician visited and told that pcb is gone. And Jeeves settled claim with 20prcnt less of invoice bill. Got around 9k back.

Bought ifb 7kg front load on last day of BBD for around 17k with supercoins coupon, flikpkart axis card discount and cashback and shopsy cashback. Now ifb is giving 4yrs warranty. And services are very quick compared to other brands.

Deal Cadet Deal Cadet
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sachiru wrote:

I bought the same one in Oct 2018 BBD sale for around 11500 and also bought 2yrs extended warranty from Flipkart which is Jeeves services. It’s very good functionally until last month. Jeeves technician visited and told that pcb is gone. And Jeeves settled claim with 20prcnt less of invoice bill. Got around 9k back.

Bought ifb 7kg front load on last day of BBD for around 17k with supercoins coupon, flikpkart axis card discount and cashback and shopsy cashback. Now ifb is giving 4yrs warranty. And services are very quick compared to other brands.

wow that’s great. Just one question why didn’t they replaced new PCB ??

Blaze Blaze
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PandaLife wrote:

They mentioned spare parts not available or not

They mentioned spare parts not available as spares supply issue with brand…!!

Deal Newbie Deal Newbie
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sachiru wrote:

I bought the same one in Oct 2018 BBD sale for around 11500 and also bought 2yrs extended warranty from Flipkart which is Jeeves services. It’s very good functionally until last month. Jeeves technician visited and told that pcb is gone. And Jeeves settled claim with 20prcnt less of invoice bill. Got around 9k back.

Bought ifb 7kg front load on last day of BBD for around 17k with supercoins coupon, flikpkart axis card discount and cashback and shopsy cashback. Now ifb is giving 4yrs warranty. And services are very quick compared to other brands.

Some say that the services by Jeeves Services are very poor. First time hearing a positive experience about them.

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