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My flipkart account hacked

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AppleFan

Hacker placed orders using my gv balance 6k.

Initial order was placed using COD, I have recognized this and tried to access flipkart to change my password but flipkart didn't allowed me to login and displayed message ''Your account is inactive, kindly contact customer care'' 

Immediately i have complained in twitter and customer care called me back to understand issue, I have explained them someone is using my account and I have no control to change password. Lady over call assured me we will resolve this issue within 24hrs and also assured no one will be able to access my account.


Today Hacker placed orders using 6k gv balance for below addresses, funniest thing is I'm still not able to access my account and getting same error as yesterday.

Right after this i have called customer care and asked them to cancel all open orders which they did it on call upon verifying my credentials. so I have asked them to explain me how any user can login into my account which is in inactive status (as per error I received) but they don't have an answer. They assured me someone from tech team will contact me for the same.

I have requested them to reset my password as I'm not able to do it from my end, they have sent me a link to reset password which I did immediately and now I'm able to access my account and I have identified below numbers and address used to place orders.
 

Rahul 9827584882
Govind Vihar, Surajpura, Jagatpura, Jaipur, Rajasthan 302029,

RAKESH 9827584882
Don Bosco, Mahindra society, golf residency Pune, Maharashtra - 411006

Rahul 9733921524
12th main road indiranagar Bengaluru Karnataka 560038, Bengaluru, Karnataka - 560038

Rahul 9560253354
Main Road ManDawali Near Badi Masjid, Main Road ManDawali Near Badi Masjid, New Delhi, Delhi - 110092

last week someone tried to login my gmail account, I have received notification which I didn't approved and changed my password immediately. 

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43 Comments  |  
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Perfectionist Perfectionist
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I already told no account is safe…. So don’t add gift voucher if not needed instantaneously..

Brand Enthusiast Brand Enthusiast
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so sorry to hear. But please tell me is fk so dumb to your complaints or requests thatvthey still allowed to place orders by hacked account. I believe its time they should start some strict measures.

Mobile Guru Mobile Guru
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Using same password on multiple websites? Its high time FK adds two-factor authentication. Its not that hard to access FK accounts and there are ways to get orders placed using GV without requiring OTP (via COD orders)

Pro Entertainer Pro Entertainer
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TFA is must for all apps, specially payment related apps.

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Entertainer Entertainer
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Just create new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. Their system will automatically flag these numbers and addresses. Might be orders placed from your account gets called back. Try it fast. 

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stuck_out_tongue_winking_eye
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Deal Lieutenant Deal Lieutenant
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All these address are incomplete, there are no flat or house no. Except for mobile no, nothing can be done.
I guess hacker has taken orders from telegram/etc

Mobile Guru Mobile Guru
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Those mobile numbers are also fake (Random numbers sourced from social media?). Once the product is out for delivery, these frauds collect the packages using the Delivery person’s number + PIN 

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Deal Captain Deal Captain
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Yeah like @getready ji said, using same password on many accounts is a high risk factor.
The other thing is subscribing and logging into every tomdickharry app for rewards of 10, 100 rs. I’m not talking about OP here but generally speaking.

Helpful Helpful
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valid statement but I never download new or random apps for rewards 

Deal Lieutenant Deal Lieutenant
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How hacker knows your account has gv balance?
Mera account toh kabhi hack nai hota. (though gv balance is zero)

Entertainer Entertainer
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thats why 👆 ur account is safe. 

All bank frauds, shopping frauds have employees involvement

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Benevolent Benevolent
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Strange to see that inspite of using Iphone his/her account are getting confiscated o.O

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my wife uses android and we both Share all e-com accounts

Deal Subedar Deal Subedar
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What did they ordered ?

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boat speaker

Nike shoes

Whey protein 

Deal Subedar Deal Subedar
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@AppleFan if you have office e-mail I’d use it for Flipkart Amazon etc., It will be safe.

Helpful Helpful
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yeah, will do it…

Anyhow I have learnt lesson not to add gvs into fk account. 

Helpful Helpful
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I have now used my gv balance, ordered unwanted groceries for next 3 months 😄

Entertainer Entertainer
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Feeling bad for the op.
Fk is no more secure
disappointed
Op can u confirm,whether u email (which is it google yahoo, redif,etc?) Is compromised?

Helpful Helpful
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yes last week gmail was compromised, someone tried to login from Singapore but Google sent me notification for approval which I declined and changed password immediately. 

Yeah password was same for gmail and fk.

Now I have changed passwords for all e-com websites 

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Helpful Helpful
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same mobile numbers used while placing order

Deal Cadet Deal Cadet
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This happened with me too, hacker ordered with my FK balance ( airpods) and I cancelled. He literally tried to login again into my account like 100 times as I got more than 100 OTPs for login. Then I removed access of Cred , Indmoney and lenovo smart clock access from my gmail. Post access removal OTPs stopped coming .

I believe its IND money whose servers are compromised 


Deal Cadet Deal Cadet
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If anyone using windows 11 please don’t login to payment sites .. my gmail and telegram compromised few months back…
MF activated 2FA and changed password without any mail I had to delete my telegram account to recover it..

Deal Newbie Deal Newbie
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