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My flipkart account hacked

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Deal Subedar
AppleFan

Hacker placed orders using my gv balance 6k.

Initial order was placed using COD, I have recognized this and tried to access flipkart to change my password but flipkart didn't allowed me to login and displayed message ''Your account is inactive, kindly contact customer care'' 

Immediately i have complained in twitter and customer care called me back to understand issue, I have explained them someone is using my account and I have no control to change password. Lady over call assured me we will resolve this issue within 24hrs and also assured no one will be able to access my account.


Today Hacker placed orders using 6k gv balance for below addresses, funniest thing is I'm still not able to access my account and getting same error as yesterday.

Right after this i have called customer care and asked them to cancel all open orders which they did it on call upon verifying my credentials. so I have asked them to explain me how any user can login into my account which is in inactive status (as per error I received) but they don't have an answer. They assured me someone from tech team will contact me for the same.

I have requested them to reset my password as I'm not able to do it from my end, they have sent me a link to reset password which I did immediately and now I'm able to access my account and I have identified below numbers and address used to place orders.
 

Rahul 9827584882
Govind Vihar, Surajpura, Jagatpura, Jaipur, Rajasthan 302029,

RAKESH 9827584882
Don Bosco, Mahindra society, golf residency Pune, Maharashtra - 411006

Rahul 9733921524
12th main road indiranagar Bengaluru Karnataka 560038, Bengaluru, Karnataka - 560038

Rahul 9560253354
Main Road ManDawali Near Badi Masjid, Main Road ManDawali Near Badi Masjid, New Delhi, Delhi - 110092

last week someone tried to login my gmail account, I have received notification which I didn't approved and changed my password immediately. 

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43 Comments  |  
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Community Angel Community Angel
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I already told no account is safe…. So don’t add gift voucher if not needed instantaneously..

Deal Subedar Deal Subedar
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so sorry to hear. But please tell me is fk so dumb to your complaints or requests thatvthey still allowed to place orders by hacked account. I believe its time they should start some strict measures.

Mobile Guru Mobile Guru
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Using same password on multiple websites? Its high time FK adds two-factor authentication. Its not that hard to access FK accounts and there are ways to get orders placed using GV without requiring OTP (via COD orders)

Entertainer Entertainer
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Just create new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. Their system will automatically flag these numbers and addresses. Might be orders placed from your account gets called back. Try it fast. 

Helpful Helpful
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saucap wrote:

Just ceate new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. 

stuck_out_tongue_winking_eye
Deal Subedar Deal Subedar
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saucap wrote:

Just create new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. Their system will automatically flag these numbers and addresses. Might be orders placed from your account gets called back. Try it fast. 

https://cdn0.desidime.com/attachments/photos/753941/medium/image.png?1648015471

Deal Captain Deal Captain
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getready wrote:

Using same password on multiple websites? Its high time FK adds two-factor authentication. Its not that hard to access FK accounts and there are ways to get orders placed using GV without requiring OTP (via COD orders)

TFA is must for all apps, specially payment related apps.

Deal Subedar Deal Subedar
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All these address are incomplete, there are no flat or house no. Except for mobile no, nothing can be done.
I guess hacker has taken orders from telegram/etc

Mobile Guru Mobile Guru
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Manitian wrote:

All these address are incomplete, there are no flat or house no. Except for mobile no, nothing can be done.
I guess hacker has taken orders from telegram/etc

Those mobile numbers are also fake (Random numbers sourced from social media?). Once the product is out for delivery, these frauds collect the packages using the Delivery person’s number + PIN 

Benevolent Benevolent
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saucap wrote:

Just create new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. Their system will automatically flag these numbers and addresses. Might be orders placed from your account gets called back. Try it fast. 

When Sauji is HERE then WHY TO FEAR

Entertainer Entertainer
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getready wrote:

Those mobile numbers are also fake (Random numbers sourced from social media?). Once the product is out for delivery, these frauds collect the packages using the Delivery person’s number + PIN 

Flipkart call to delivery person will not go through if called from other number?

Hunk Hunk
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saucap wrote:

Just create new fake account and order multiple Quick high order value items on COD on all these numbers and addresses. Their system will automatically flag these numbers and addresses. Might be orders placed from your account gets called back. Try it fast. 

Great, but usually when I order using COD in my account, it asks for OTP on selected phone number.

Mobile Guru Mobile Guru
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saucap wrote:

Flipkart call to delivery person will not go through if called from other number?

Don’t think so
You can use any number to make a call
>> Enter contact number + PIN

Deal Captain Deal Captain
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Yeah like @getready ji said, using same password on many accounts is a high risk factor.
The other thing is subscribing and logging into every tomdickharry app for rewards of 10, 100 rs. I’m not talking about OP here but generally speaking.

Entertainer Entertainer
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MrKool_JJ wrote:

When Sauji is HERE then WHY TO FEAR

Not a tried and tested thing. This method is a random attempt to create an alert in the system so that a suspicion is raised for these numbers and system blocks multiple accounts created on these. Later he can argue with the customer care and claim his account was misused and get the access back.

Entertainer Entertainer
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this.person.actually wrote:

Great, but usually when I order using COD in my account, it asks for OTP on selected phone number.

That OTP is not on the mobile number but it flashes on screen itself

Generous Generous
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How hacker knows your account has gv balance?
Mera account toh kabhi hack nai hota. (though gv balance is zero)

Entertainer Entertainer
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rohan8397 wrote:
(though gv balance is zero)

thats why 👆 ur account is safe. 

All bank frauds, shopping frauds have employees involvement

Benevolent Benevolent
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Strange to see that inspite of using Iphone his/her account are getting confiscated o.O

Deal Subedar Deal Subedar
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Kal_El wrote:

What did they ordered ?

boat speaker

Nike shoes

Whey protein 

Deal Subedar Deal Subedar
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MrKool_JJ wrote:

Strange to see that inspite of using Iphone his/her account are getting confiscated o.O

my wife uses android and we both Share all e-com accounts

Deal Subedar Deal Subedar
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decideaim wrote:

Yeah like @getready ji said, using same password on many accounts is a high risk factor.
The other thing is subscribing and logging into every tomdickharry app for rewards of 10, 100 rs. I’m not talking about OP here but generally speaking.

valid statement but I never download new or random apps for rewards 

Deal Subedar Deal Subedar
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getready wrote:

Using same password on multiple websites? Its high time FK adds two-factor authentication. Its not that hard to access FK accounts and there are ways to get orders placed using GV without requiring OTP (via COD orders)

how does this work? Order via cod and pay with gv during delivery?

Deal Subedar Deal Subedar
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Manitian wrote:

All these address are incomplete, there are no flat or house no. Except for mobile no, nothing can be done.
I guess hacker has taken orders from telegram/etc

yep, all are fake address understood after seeing Mahindra arena pune address 😂

Deal Subedar Deal Subedar
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JaiKrish1031 wrote:

@AppleFan if you have office e-mail I’d use it for Flipkart Amazon etc., It will be safe.

yeah, will do it…

Anyhow I have learnt lesson not to add gvs into fk account. 

Deal Subedar Deal Subedar
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I have now used my gv balance, ordered unwanted groceries for next 3 months 😄

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