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My Flipkart Plus Account Blocked. Please help.

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Deal Subedar
aniruddha.rathi

Dear All,

Suddenly before couple of days my Flipkart Plus account got blocked.

The reason they informed me was unusual return pattern.

Facts: only 3 Return requests were put by me recently and all of them were genuine since the products were not satisfactory.

these number of returns (3) are quite negligible compared to the number of orders I have placed.

There is around rupees 6000 Flipkart gift vouchers added to that account. Also have around 700 super coins.

please help me and provide solution for the same in order to get my Flipkart Plus account unblocked.

I have contacted customer care and also on Twitter but they do not seem to give me resolution on the same.

Please help…

I am worried since thousands of rupees have got blocked without any mistake or fraudulent activity from my side…

40 Comments  |  
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Deal Cadet Deal Cadet
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Nothing can’t be done … happened to me also 1 month ago …..if u giftcard from anyother source expect flipkart rewards(supercoin giftcard) then u can ask for money to get transferred in bank
….I had around 1.5k from supercoin flipkart rewards and they refused to transfer money also

Deal Subedar Deal Subedar
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Bid adieu to your account. 👋
Ask them to give back your 6000 Gift voucher. FK won’t give back easily. You have to fight for it.

Deal Newbie Deal Newbie
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Report them,Contact YouTubers, raise this issue on every social media plateform

Cool Cool
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Bhai…GV Add Tabhi Karo…Jab Kuch Product Purchase Karna Ho….Or GV Bhi Tabhi Purchase Karo Jab Immediately Use Karna Ho…..5-6% extra Discount Ke Karan Presan Hona Padta H….

Entertainer Entertainer
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ashu3850313 wrote:

Report them,Contact YouTubers, raise this issue on every social media plateform

Nothing will happen

Deal Subedar Deal Subedar
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if your GV source is Flipkart (your own) then you get a full refund in your bank account

Deal Subedar Deal Subedar
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There has to be some solution and remedy for such a wrong and incorrect action from Flipkart side…

Where can I report and lodge a complaint against them? Please explain…

Deal Subedar Deal Subedar
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No Remedy

They Blocked My Account For The Same Reason

Almost 4.5Years Back Not Yet Unblocked

Entertainer Entertainer
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akhild wrote:

if your GV source is Flipkart (your own) then you get a full refund in your bank account

💯 % Right, they won’t refund if source is other than fk

Deal Subedar Deal Subedar
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Products were not satisfactory.

Online portals are not for window shopping , please try to understand that you cannot just buy the product .. try and return it , if found unsatisfactory …. one two times its understandable .

Please buy only when you have researched for the product extensively , as lots of resources are used in getting products ready , shipping and return .

Treat every one in humane way .

Deal Subedar Deal Subedar
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mine was also blocked with 19k gv balance in it 3 yrs back, tried everythng
no money refunded nor account unbloked

Dimer of The Year 2020 Dimer of The Year 2020
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3 returns out of how many total orders?

Deal Subedar Deal Subedar
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rajrocks wrote:

3 returns out of how many total orders?

back to back 3 returns , maybe high value items .

Deal Subedar Deal Subedar
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zee wrote:

mine was also blocked with 19k gv balance in it 3 yrs back, tried everythng
no money refunded nor account unbloked

omg , straight loss of 19K ? true ?

Deal Subedar Deal Subedar
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saymyname78 wrote:

omg , straight loss of 19K ? true ?

yes, the reason was buying for rsell purpose

Deal Subedar Deal Subedar
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zee wrote:

yes, the reason was buying for rsell purpose

but in your case i think loss was much more than profit made .

Blogger Blogger
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aniruddha.rathi wrote:

There has to be some solution and remedy for such a wrong and incorrect action from Flipkart side…

Where can I report and lodge a complaint against them? Please explain…

AFAIK, fk doesn’t unblock the account once blocked.
Btw are you a CA, I think I have seen your writings in English/Marathi news papers blush

Community Angel Community Angel
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b4tm4n wrote:

AFAIK, fk doesn’t unblock the account once blocked.
Btw are you a CA, I think I have seen your writings in English/Marathi news papers blush

Yes he is

Mobile Guru Mobile Guru
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RowdyAK47 wrote:

Is there any email id for higher fk authorities? @getready

escalation @ flipkart.com / escalations @ flipkart.com
grievance.officer @ flipkart.com

There’s still hope. People got their accounts unblocked by convincing the escalation team (at least temporarily before they blocked it again for some) & some accounts got Auto-unblocked
https://www.desidime.com/discussions/flipkart-a...

Considering that the return value is not much (& not electronics?).. there’s still hope for OP (Unblock via escalation team or auto-unblock)

Mobile Guru Mobile Guru
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Ots14 wrote:

💯 % Right, they won’t refund if source is other than fk

You can contact the purchase source + Qwikcilver /gyFTR for the other GV cancellation + refund (Gift voucher purchase details are required*)

Deal Subedar Deal Subedar
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b4tm4n wrote:

AFAIK, fk doesn’t unblock the account once blocked.
Btw are you a CA, I think I have seen your writings in English/Marathi news papers blush

Yeah… You got me right… 👍

Deal Subedar Deal Subedar
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getready wrote:

escalation @ flipkart.com / escalations @ flipkart.com
grievance.officer @ flipkart.com

There’s still hope. People got their accounts unblocked by convincing the escalation team (at least temporarily before they blocked it again for some) & some accounts got Auto-unblocked
https://www.desidime.com/discussions/flipkart-a...

Considering that the return value is not much (& not electronics?).. there’s still hope for OP (Unblock via escalation team or auto-unblock)

Great…

Thank you for the inputs…

Will mail them immediately with proper details and draftings…

Returns were of non electronic things only… That too the product cost was below rupees 200…

Deal Subedar Deal Subedar
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rajrocks wrote:

3 returns out of how many total orders?

Three returns out of 10 orders

Product value was below rupees 200…

returns were genuine since the product quality was not good

Products were artificial jewellery…

Deal Subedar Deal Subedar
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saymyname78 wrote:

Products were not satisfactory.

Online portals are not for window shopping , please try to understand that you cannot just buy the product .. try and return it , if found unsatisfactory …. one two times its understandable .

Please buy only when you have researched for the product extensively , as lots of resources are used in getting products ready , shipping and return .

Treat every one in humane way .

Products were looking good before placing the order and that is why we placed the orders genuinely…

But after delivery, we found the products were damaged and useless…

What is expected to be done in such case other than placing the return requests?

Deal Subedar Deal Subedar
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3 products damaged is too much of a coincidence

Alsways remember karma is a big B…. Its get backs to you real fast. In your case you got it like 200x back. Lesson learned the hard way

Ps : most people absued the return policy on mobiles and electronics back in the day same way and now they took it away cry

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