My Frustrating Experience with Paytm and Amazon Prime Membership Gift Voucher

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Deal Cadet
googleindia

I wanted to share a deeply frustrating experience I recently had with purchasing an Amazon Prime Membership gift card through Paytm. On June 17, 2024, I purchased a gift voucher from Paytm and promptly received the voucher code along with redemption instructions.

Excited to enjoy the benefits of Amazon Prime, I attempted to redeem the code on Amazon, only to encounter an error message stating, "The promotional code you entered is not valid." Confused, I contacted Amazon customer care for assistance. They requested the gift voucher reference number, which I provided Reference Number. To my dismay, Amazon's support team informed me that there was no voucher associated with this reference number and advised me to reach out to Paytm support.

This marked the beginning of an exhausting chase. Despite multiple attempts to contact Paytm support via their app and even Twitter, my queries have gone unanswered. It has been incredibly disheartening and frustrating to be met with silence, especially when it appears that Paytm might be issuing invalid or fake gift voucher codes.

I am sharing this experience to caution others about potential issues when purchasing gift vouchers from Paytm. It’s crucial for companies to maintain transparency and provide effective customer support to resolve such matters. The lack of response from Paytm is unacceptable and has severely impacted my trust in their services.

If anyone has faced similar issues or has any advice on how to navigate this situation, I would greatly appreciate your input. Additionally, I urge Paytm to address this matter promptly and take responsibility for ensuring their customers do not face such difficulties in the future.

Thank you for reading, and I hope this post raises awareness about the importance of reliable customer service and the need for accountability in digital transactions.

Top Comments
Pro Entertainer Pro Entertainer
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Paytm sent u invalid or fake prime voucher 😄

Come on dude, they just mediate . culprit is Woohoo.. 

U can just check voucher details here by entering details 

https://amazonbal.qwikcilver.com/Welcom...px

U r facing the issue bcoz voucher may,not yet activated. 

Parallelly u just shoot a mail to support(at)woohoo.in

Just by mentioning gc id.gv will be activated in 24 hrs

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Benevolent Benevolent
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if paid via cc raise dispute 

Benevolent Benevolent
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Again Ask On Twitter Dm, Tell Clearly Escalate This Problem , Attach Screenshots Of Amazon Chat Support , Failed To Redeem Error.

Ask From Another Account.

Avant Garde Avant Garde
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Not only paytm, magicpin too was caught selling fake jack&jones and Raymond fake gift cards.

Deal Subedar Deal Subedar
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oh oh how is this scam happened? would be nice to know
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Post Emperor Post Emperor
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No fear for the law/order leading to such behavior from all section of society.

Better to avoid such company. Fkart and pytm are among worst.

Pro Entertainer Pro Entertainer
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Paytm sent u invalid or fake prime voucher 😄

Come on dude, they just mediate . culprit is Woohoo.. 

U can just check voucher details here by entering details 

https://amazonbal.qwikcilver.com/Welcom...px

U r facing the issue bcoz voucher may,not yet activated. 

Parallelly u just shoot a mail to support(at)woohoo.in

Just by mentioning gc id.gv will be activated in 24 hrs

Deal Cadet Deal Cadet
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I can see the prime voucher balance on the given link when I try to redeem it it shows an error.

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Deal Cadet Deal Cadet
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As per your screenshot ,card type is Corp Gc ,in these cases ,usually the voucher is valid but it needs to be activated and this Corp Gc is usually distributed in companies like Gc as gift to employees.

So it needs to be activated first then u can claim (Fulfilment is pending)

Deal Cadet Deal Cadet
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to whom should i contact for voucher activation? 
Deal Cadet Deal Cadet
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Beacon Beacon
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At anytime the total value of prime vouchers in your account shouldn't cross 1499.

You can combine multiple as long as it doesn't exceed 1499(depending on source of vouchers). But since you already have existing voucher for Rs 100, you wont able to redeem the 1499 one.
Deal Cadet Deal Cadet
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is there a way to remove that 149 voucher from my account?

Beacon Beacon
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You can try contacting customer care and ask them to do it

Deal Cadet Deal Cadet
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