My Kotak 811 account freezed

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Last comment 2020-11-23

Deal Cadet

304

604

2019-05-22

I received an email today from kotak bank saying that my 811 account status has been changed from no freeze to total freeze for “ÖTP with another bank (CKYC)”.
Has anyone else experienced the same issue? I have about Rs 1600 in my account. How can I get it unblocked?

11 Comments |

7 Dimers

Deal Cadet

361

https://www.desidime.com/discussions/my-kotak-811-account-freezed?page=1#post_5846017

xera0117 2019-05-22

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Did you apply for multiple bank accounts with aadhar otp? AFAIK after otp verification we have to do full kyc within 1 year as only 1 bank account is allowed with aadhaar otp.You should talk with your local kotak branch where you have registered if you havent done full kyc.

Deal Subedar

1007

https://www.desidime.com/discussions/my-kotak-811-account-freezed?page=1#post_5846018

pikkuboss 2019-05-22

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It will be unblocked for a limited time within a few days for you to take out the money. Withdraw then.

Deal Cadet

304

604

https://www.desidime.com/discussions/my-kotak-811-account-freezed?page=1#post_5846092

Chikky 2019-05-22

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xera0117 wrote:
Did you apply for multiple bank accounts with aadhar otp? AFAIK after otp verification we have to do full kyc within 1 year as only 1 bank account is allowed with aadhaar otp.You should talk with your local kotak branch where you have registered if you havent done full kyc.

Yes, it is aadhar OTP KYC. I don’t remember whether it was used on any other account.
My 811 account is more than 6 months old and they suddenly blocked it.
Can it be unblocked with full KYC?