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My mother activated the new jio plan @2999 what can i do now?

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InvestPotato

Hi, 

My mother had a existing plan of Rs. 2999 and i recharged for 2999 to queue the plan. But my mother activated the new plan and now the end date of plan is showing 3rd July. What can i do now? 

last plan end date was someime in March. 

Did i loose around 2k?

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Pro Tech Guru Pro Tech Guru
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You should have bought vouchers instead of queuing recharges. 

Jio customer support should help as this could be a common issue with elderly.

Community Angel Community Angel
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If activated before 2hrs you can cancel it, go to recharge history>select plan>get invoice>cancel plan

Super Stud Super Stud
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isn't there any way to complain to trai? 

it is completely un ethical. the plan is also same so legally they cannot do it. 
Generous Generous
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@InvestPotato How is it unethical when YOUR own mother activated it by herself by opening the app, going into plan section and clicking on it to activate it? Unethical would be current recharge getting cancelled and new one automatically starting.
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Blaze Blaze
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Yes. Only benefit is 4gb per day 4g data.. if on 5g network data is unlimited anyway

Deal Newbie Deal Newbie
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Removed

Super Stud Super Stud
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i don't want to comment anything for your mother, hence, please edit this comment. 
No hard feelings. 
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Deal Cadet Deal Cadet
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Ab toh raam naam japo

Super Stud Super Stud
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isn't there any way to complain to trai? 

it is completely un ethical. the plan is also same so legally they cannot do it. 
View 4 more replies
Pro Tech Guru Pro Tech Guru
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You should have bought vouchers instead of queuing recharges. 

Jio customer support should help as this could be a common issue with elderly.

Blogger Blogger
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+1. That too voucher can be bought from OPs personal jio account instead of mother jio account so that he can take control of voucher redemption.

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Community Angel Community Angel
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When did she activate the plan

Super Stud Super Stud
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Today only

Community Angel Community Angel
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If activated before 2hrs you can cancel it, go to recharge history>select plan>get invoice>cancel plan

Super Stud Super Stud
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If I saw this message earlier i could have done it. it is already more than 2 hours.
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Deal Cadet Deal Cadet
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Try customer care for some resolution or recharge again ...  

Talk-Of-The-Town Talk-Of-The-Town
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Now only enjoy 4GB per day 4G data till March with unlimited 5G Data.

Deal Lieutenant Deal Lieutenant
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Fight with customer care till your last breath. Next time, mention it before doing anything on your mother's behalf😃

Deal Newbie Deal Newbie
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Don't Give him wrong Advice, It is unethical on his part, as he will be asking like a beggar to customer care, Recharge cannot be reversed, So he will be asking charity from customer care as a refund,, Aur Ambani uske french fries banaayega,,😂 shaadi mein batwaayega,..
Deal Newbie Deal Newbie
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@Original Please tell me how to buy vouchers?? I need to buy 7 of them.

Deal Subedar Deal Subedar
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go to myjio, your number, 3 bar hamburger menu, voucher , select buy

Helpful Helpful
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Noting can be done now. Moms are technically innocent keep no hard feelings😘

You now have 4Gb par day and unlimited 5G. Make it hotspot and ty selling data to neighbours like local ISP. 

Deal Cadet Deal Cadet
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mobile & battery will be dead in 2-3 months.
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Helpful Helpful
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How were advanced recharge was activated in the first place? Using myjio app? I shall remove that app (if at all installed) from my mothers mobile then.

Pro Community Angel Pro Community Angel
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Yeah, there is option to manually activate the upcoming plan and it starts immediately if that option is selected.

Best to delete my jio app when not in use. Prefer website for checking information.

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Deal Subedar Deal Subedar
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Consider it a gift for Mota Ambani's wedding. 

Deal Brigadier Deal Brigadier
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if you got any solution pls inform us 

Generous Generous
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its the wallet that says pulp fiction

Generous Generous
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Mera pyre family ka 5 year ka plan que me hai.. vocher kaise buy karte hain jio balance se.. it will be better choice than que

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