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my OLA account blocked !!

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nitin0ndin

I use ola as one of the options for local commute and have taken hundred or so ride till now and my experience is usually good.

I have taken 2 Ola share rides today and when I tried to open ola app after my ride, I got screen saying my A/C is blocked. With absolute no reason given (only a template message) also there is no email/phone support number to know what happend.

I usually book via tapzo and many times directly on ola. Have excellent rating, low cancelation and as far as i know have not abused ola tos.

anyone has any clue whats going on ?

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  • Last updated by: nofpd

nitin0ndin
UPDATE: I got my OLA account unblocked and working flawless again – using help from goverment consumer complaint websites !!

Solved via complaint posed on consumerhelpline.gov.in

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nitin0ndin wrote:

I use ola as one of the options for local commute and have taken hundred or so ride till now and my experience is usually good.

I have taken 2 Ola share rides today and when I tried to open ola app after my ride, I got screen saying my A/C is blocked. With absolute no reason given (only a template message) also there is no email/phone support number to know what happend.

I usually book via tapzo and many times directly on ola. Have excellent rating, low cancelation and as far as i know have not abused ola tos.

anyone has any clue whats going on ?

tweet them

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vikramreddevils wrote:

Did you use any discount codes recently ?

No I did not, I used tapzo for ola booking 80% of time and rest 20% directly book on ola.. have mailed the and contacted on Facebook a day back let’s see what they say… Account is still blocked

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UPDATE: I got my OLA account unblocked and working flawless again – using help from goverment consumer complaint websites !!

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nitin0ndin wrote:

UPDATE: I got my OLA account unblocked and working flawless again – using help from goverment consumer complaint websites !!

please explain briefly

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Thanks, I have issue with amazon about cashback. 81 days passed and i did not received the cashback from them. I have all the proofs, I will make a complaint in the consumer forum.

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